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Come and experience a relaxing holiday stay at the Manor Suite Off Rockland located in Victoria's most historic and upscale gardened neigbourhoods.
This modern suite is well located for the sophisticated walking tourist. The Manor Suite off Rockland features a large one bedroom suite, a fully equipped kitchen with dishwasher, and living room with flat screen TV, very large bathroom with both a deep soaker bathtub and separate walk-in shower. A beautiful garden patio is situated among the greenery to enjoy high tea in the afternoon or your breakfast and evening dinner.
The Manor Suite off Rockland is close to all the major attractions. Craigdarroch Castle, The Lieutenant Governor's House, and Victoria Art Gallery are all less than a 5 minute walk away. Walk to downtown Victoria to the Inner Harbour in 15 minutes to see the Royal BC Museum, the Legislative Buildings or to eat at one of the many fine restaurants the city centre has to offer.
The Manor Suite Off Rockland is a ground level private suite with its own backyard and is dog friendly. The suite is well shaded with shrubbery for your privacy. The Manor Suite Off Rockland is ideal for couples, snowbirds, or singles looking to experience the best Victoria has to offer when it comes to comfort and convenience.
One month minimum rental only. All rentals must be from the first of the month ending on the last day of each month.
Please note that there is a separate caretaker or renter residence on the property.
| Location | Number of Beds and Bed Type | |
|---|---|---|
| 1 | Living Floor | 1 Queen Size |
| Location | Bathroom Details |
|---|---|
| Living Floor | 1 toilet, 1 soaker tub, a standalone shower and 1 sink |
Rates are in Canadian Dollars (CAD)
For an accurate quote, please click the Book Now button and enter your dates.
| Monthly | Dates | Rate Per Month | Min Stay |
| Monthly Rate Period | Jun 01 20 to Jun 30 20 | $2,499.00 | 1 Month |
| Monthly Rate Period | Jul 01 20 to Jul 31 20 | $2,999.00 | 1 Month |
| Monthly Rate Period | Aug 01 20 to Aug 31 20 | $2,999.00 | 1 Month |
| Monthly Rate Period | Sep 01 20 to Sep 30 20 | $2,499.00 | 1 Month |
| Monthly Rate Period | Oct 01 20 to Oct 31 20 | $2,299.00 | 1 Month |
| Monthly Rate Period | Nov 01 20 to Nov 30 20 | $2,299.00 | 1 Month |
| Monthly Rate Period | Dec 01 20 to Dec 31 20 | $2,299.00 | 1 Month |
| Monthly Rate Period | Jan 01 21 to Jan 31 21 | $2,299.00 | 1 Month |
Displayed rates are an approximation and may not be current. To confirm availability, rates and minimum stay, please use the Book Now button.
NOTE: Occupancy must not exceed the posted number of people the location sleeps. The information provided, though deemed accurate, is not guaranteed, it is subject to errors, omissions, change of price, or withdrawal without notice. Posted rates do not include sales taxes, cleaning or service fees where applicable. Some properties are subject to government room taxes depending on location and length of stay. One month or longer stays are exempt from government room taxes. Please contact our reservations team or use the Book Now feature for a complete property rental rate confirmation.
The first payment is a deposit of 50% of the accommodation total plus applicable taxes due at time of booking. The balance is due 45 days prior to occupancy. Damage deposits are a pre-authorized hold on your credit card and are collected only if deemed necessary.
Visa, MasterCard, American Express and a Bank Wire Transfer are all accepted methods of payment. All payments are in Canadian dollars. All reservations must be secured by a credit card.
These are actual testimonials from our guests. They have been edited for privacy and to correct spelling errors if needed and nothing else. If you have a question about a guest's testimonial or about the property, please do not hesitate to call one of our agents immediately and we would be happy to assist you.
Thank you.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
This apartment has everything guests need for a comfortable and enjoyable stay. The owners have provided everything guests need in order to relax after a busy day of exploring Victoria. Everything to prepare a meal simple or complicated can be found in the well stocked kitchen. The location is convenient and the decor is gorgeous. Just make sure you set your alarm clock/phone alarm - with the blinds closed, the bedroom is wonderfully dark for sleeping until 230 in the afternoon if you forget to set an alarm!!!!. The bathroom is spa-like and wonderful!! The garden which is primarily for guests is luscious and beautifully kept. I would HIGHLY recommend this apartment to anyone visiting Victoria.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Average
Property condition Very Good
The only comment we would like to make is that we heard the home owners walking above us, most apparent when they were wearing what sounded like hard soled shoes. We are early risers, so it wasn't a problem.
The suite was lovely and we enjoyed our stay.
Thanks
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
The accommodation was excellent, the suite is very comfortable and felt like a home to us and is equipped with everything that you need. The owners Bob and Elizabeth made us feel very welcome, with a lovely welcome basket on our arrival. We stayed ten days and had beautiful weather to enjoy the garden and patio area which was very relaxing. Our little dog loved the garden too and got to play with the owners's dog which was a very friendly dog. The home is close to parks and lots of walking trails which we enjoyed every day and is located in an area which is perfect for having a peaceful and relaxing vacation. We would highly recommend this accommodation and would love to visit it sometime again.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
We were very pleased with the result.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Very Good
We loved our stay at Manor Court. Lovely apartment with all the conveniences and a wonderful garden. The owners of the property were delightful and made us feel like this was our home during our stay. We travel with our Basset Hound so it was great to be able to open the door and let him play in the garden. The owner has a beautiful dog, Noah, very friendly. Comfortable, lovely area, apartment and garden.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
I had a wonderful weekend in my rental apartment in the house on Manor Rd. Bob and Elizabeth, and their dog, Noah, were wonderful neighbors. I appreciated their friendliness, and Bob's help with ferry information. They've created a beautiful, very well-equipped, and quiet rental that I will definitely return to. I especially appreciated the NW Coast native art, including the nice Susan Point print in the bedroom. The kitchen was well-equipped, and I easily fixed dinner for friends that came over the evening before the marathon. A nice touch in the kitchen is that the wine glasses are of a nice quality--much nicer than heavy, small wine glasses in some rentals! I enjoyed walking around the gorgeous neighborhood on the sunny Saturday afternoon--the Craigdarroch Castle and the Lt Governor's grounds were both a short walk away.
The multi-page contract and check-in and -out process seemed like a lot, but when I saw the well-kept property I certainly understand the desire for a detailed and careful rental process--I would expect the same if it were my property.
Thank you very much for the rental. We will definitely be back.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
Our stay in Rocklands was like a vacation in paradise!
Obviously the location in Victoria could hardly have been better, but it was the suite itself which made our vacation into a holiday home away from home. The suite is spacious, very well designed, wonderfully appointed with furniture and art, and unbelievably light for a basement! The view into the garden was so relaxing!
Our 'upstairs' hosts - Bob & Elizabeth & Noah! - were gracious, discreet, and extremely hospitable. They are most definitely dog lovers, and this shows!
We enjoyed our holiday on Manor Road as much as any holiday could be enjoyed...and for sure we'll plan to return!
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
Best apartment rental we had on the 30 day trip to the west . Bob and Elizabeth are great hosts and the space they have created is Primo. Location to events and place could not have been better. Charles & Diane
Thank you for your wonderful review of Manor Suite off Rockland. We are happy that you had a great time staying in this suite. We look forward to having you stay with us in the future.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
The Manor Suite was comfortable and in a lovely area in Victoria. It was great for walking. The suite was clean and nicely decorated. Both the owner and the manager were pleasant and helpful. We would happily repeat a stay there.
Thank you for your terrific review. We are glad to know you enjoyed your stay. We hope to see you again in the future.
Overall satisfaction: Excellent
Services from rental manager: Average
Cleanliness Excellent
Location Very Good
Property condition Excellent
The apartment was clean, as bright as can be expected and very well outfitted for cooking, doing laundry and visiting Victoria.
Thank you for your terrific review. We are glad to know you enjoyed your stay. We hope to see you again in the future.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
thinking of staying again in the same place in the future is enough to reflect our feeling and satisfaction. to sum up , our vacation was incredibly perfect.
Thank you for taking the time to review your stay. We are happy to hear you enjoyed your stay. We hope to see you again in the future.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
We enjoyed our stay very much. The owners were very nice and the property was in a great location. Our experience was everything we had hoped it would be and if the property is available when we plan our next trip we would very much like to stay there again.
Thank you for taking the time to review your stay. We are happy to hear you enjoyed your stay. We hope to see you again in the future.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
Lots of windows, vey open concept, very well equipped kitchen. Would stay again
Thank you for your kind review of the suite. We hope to see you again soon.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
We have had several vacation rentals all over the world and this vacation rental is by far our top rated experience. The suite, and particularly the kitchen, was very thoughtfully equipped we are a chef family with everything we needed. The owners and their lovely dog were wonderful caring hosts. The rental was cozy and the beautiful yard and gardens are very private. The rental was centrally located and walking distance to every place we needed to be. Our walks through the quite friendly neighbourhood were such a pleasure with all the beautiful homes and gardens. We would love to return to this very spot for future visits to Victoria. Dealing with EMR Vacation Rentals was great very professional, efficient and courteous. We would definitely consider additional vacation rental opprtunities with this company.
Thank you for taking the time to review your stay. We are happy to hear you enjoyed your stay. We hope to see you again in the future.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
Loved staying in this beautiful basement apartment, walking distance to downtown, the art museum, Craigdarroch Castle, across the road from the Government House and parkgrounds. The neighborhood is wonderful, quiet, with beautiful gardens. Bob, the owner, was very helpful with recommendations. The kitchen is well stocked with most anything you might need, quality items not typically found in vacation rentals. Know that it is a basement apartment, and insulation between the floors is very thin, you can hear the sounds of people walking around upstairs, it wasn't a big issue for us because we appreciated everything else so much.
Thank you for your kind review. We are happy to hear you had a great time in Victoria. It sounds like you were able to see a lot of the sites of our wonderful city. We look forward to having you stay with us again in the future!
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
Having stayed for about three weeks in November, we enjoyed our stay very much. The owner, Bob June, was very hospitable and helpful with information and with providing whatever supplies we needed. The suite is very comfortable, clean and fully stocked. Its location is ideal as it's only a ten minute walk to the ocean and shopping and is situated in a quiet, mature, gorgeous neighbourhood with lovely old mansions lining the streets. We really had no complaints about the rental, but could offer a more expanded and robust offering of TV-programing.
Thank you very much for your kind review of the Manor Suite Off Rockland. We are happy to know you enjoyed your stay . We hope to see you again in the future.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
A very clean comfortable home from home.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Very Good
As pet owners/visitors we found it easy to keep the place spotless with the supplied cleaning supplies and washer & dryer in our suite. The Manor Suite had every convenience imaginable for our comfort. Furniture, bed, bedding and decor etc. We would rate as high end. Suite looked out on a private fenced garden Near Government house, it is like living in a mini Butchart garden setting. Neighbours were friendly and welcoming to us and our pet. The owners, the Junes, a very classy couple and their personable dog Noah, had a welcome basket of coffee, cookies and cream etc. placed in the suite for our arrival. All these touches were appreciated after travelling by car such a long distance. The decor and suite layout were absolutely beautiful and with B.C. touches in photos and artwork. A small library of books and magazines & large TV were enjoyed. We were very impressed with EMR from the beginning. Our Agent did not oversell this beautiful accommodation and let us see for ourselves how nice it was. Her promptness, thoroughness with all the details made it easier for us to relax as most properties, regardless of the pet's credentials, are reluctant to approve a pet visitor. Our EMR greeter and closer was prompt and informative making it easier to enter and depart. On our return to Winnipeg, we have recommended EMR and website to our friends and contacts. PS We are now in the process of booking our 2nd visit for spring 2011. That's how much we enjoyed The Manor, the owners and Noah. Thanks EMR.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Very Good
Location Excellent
Property condition Very Good
Our stay at the Manor Suite was wonderful - very spacious, clean and well appointed
We had the private backyard to ourselves and our dog Maddie and Noah the resident dog played together and stole each others toys!! The bed was very comfortable, the area is really quiet and close to everything - we would definitely stay there again. The owners, Bob & Elizabeth are very nice and welcoming.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Very Good
Property condition Excellent
My husband and I enjoy traveling with our 2 dogs. It is often difficult to find accommodations that will accept 2 dogs, especially one with a kitchen, patio, and backyard. Our accommodation in Victoria was everything we needed and made our trip enjoyable and convenient. We would certainly use EMR Vacation Rentals to book this or another accommodation again in the future. Our hosts, the owners of the accommodation, were incredibly helpful and friendly. They also had a dog which was very sweet. We also found the gift basket upon arrival a very nice gesture.
Thank you very much for making our summer vacation so memorable and worry-free.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
The Manor Suite was just fantastic. I was required to stay for 4 weeks in Victoria and this beautiful basement apartment was a perfect setting to finish my day and relax. The apartment has all the amenities and is very comfortable. All the appliances and facilities were first rate. A very comfortable separate bed room with hidden laundry and lots of closet space. The modern living room with flat screen tv gave me a space to unwind. The bathroom had an amazing walk in shower and separate tub. The apartment setting is just perfect, in a high end neighbourhood surrounded by beautiful homes and castles. The owners who live upstairs made me feel right at home, enquired to my needs yet repsected my privacy. One morning I was greeted with fresh muffins baked by the friendly owners of the home. Very nice people. I could not have enjoyed my prolonged stay in Victoria any more. This apartment with private entrance made it special and I recommend it for vacations and for executive stays for it very work friendly setup.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Very Good
Location Excellent
Property condition Very Good
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
Thank you for inviting us to share our feedback on our accommodation while staying in Victoria. My husband and I are exceptionally happy with all aspects of our stay. We enjoyed our vacation tremendously. There are not many places where one can travel and feel so comfortable and relaxed like we experienced when we used this vacation property. It offers us exactly what we are looking for. Thank you to EMR and our hosts for making our stay so memorable - again. We had a perfect vacation and thank you very much.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Very Good
Property condition Excellent
Although the property was very well appointed and had all amenities we were surprised to find that it was a basement suite. The photo suggested that the suite was main floor.
We are gald you enjoyed your stay. Hope to see you again. Thank you for your kind review.
Overall satisfaction: Excellent
Services from rental manager: Very Good
Cleanliness Excellent
Location Excellent
Property condition Excellent
The property was beautiful, very clean and quiet, and the owners were very friendly. I felt that the 50 fee for leaving before 10AM was unfair and I will not return.
Thank you for terrific review of the property, however, the after hours check-out fee was for checking out before 700 am not 10 am. Since we are not a hotel front desk all in the same building we have to schedule staff to come and meet our guests at the property to check guests in or out. Between 10 pm and 700 am after hours we do charge a fee for this service and this information is provided with your booking information.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
Very convenient location, lovely environment and good experience.
thank you for your review of Manor Suite off Rockland. We appreciate your recommendation and look forward to seeing you again in the future!
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Very Good
Location Excellent
Property condition Excellent
We stayed for 4 nights and had a fantastic time in Victoria. The suite is very well maintained and a super location close to everything. Great area outside to sit and enjoy a glass of wine. The Rockland area is close everything and can walk to all the attractions in Victoria. Great for you pet and close to the Cook street waterfront dog park. Defiantly will re-book this unit when we are in Victoria again.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Very Good
Location Excellent
Property condition Excellent
This was our second visit with the Loves who were super and with whom we have become friends.
Thank you for your kind review of Manor Suite off Rockland. We are happy to hear you enjoyed your stay. The owners of this property are great- I can see why you have become friends.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
We had a wonderful month at Manor Suite Off Rockland. Very well situated, both for getting around in a car, transit, and walking our dog. A lovely, safe neighbourhood, and very gracious hosts. Well equipped unit with a lovely yard. We will be back!
Thank you for your kind review of Manor Suite off Rockland. We are happy to hear your stay was so enjoyable. When you are ready to book again, please contact EMR Vacation Rentals and one of our staff will assist you with the booking process.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Very Good
1310 Manor Road is a good place to stay for a visit to Victoria. It is comfortable and in a quiet neighborhood with a great private backyard for relaxing. It is near a bus stop and it was easy to go downtown to all the interesting activities and restaurants as well as to Butchart Gardens and Sydney. Also it is just two blocks from the Governors Residence with its own beautiful gardens. We walked and used inexpensive monthly bus passes not a car for our adventurous daily travels. Bob is very friendly and promptly took care of any problems.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Very Good
Manor Suite was perfect for us as we escaped the snow and cold of Toronto what was the first time but not the last! The suite was well appointed and there was plenty of room for my husband to set up and work remotely he moved the dining table into the bedroom and for us to enjoy cooking and relaxing. The bed was very comfortable and the pressure in the shower was great. The bathtub was a definite bonus and luxury. Being able to use the backyard BBQ and sit outside and enjoy the sunshine helped us enjoy Victoria's lovely weather. Bob and Elizabeth were wonderful hosts and available to answer any questions. They also had a lot of great suggestions for sightseeing. The neighbourhood is walkable to everything and also is close to major bus routes. We highly recommend this suite to anyone who wants to enjoy Victoria and its environs.
Thank you for the lovely review Paul and Janette!
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
It was the ideal oasis during our visit to Victoria
We are glad you enjoyed your stay. Hope to see you again. Thank you for your kind review.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
This was our third stay in the Manor Suite off Rockland. We feel very much at home there. The suite is nicely furnished and very comfortable and the location is ideal, close to shopping, tourist attractions and all the amenities of the city. Yet the neighbourhood is very quiet and peaceful. Government House is nearby, and we enjoyed early morning walks in the beautiful gardens. The Manor Suite is a very good base for a vacation in Victoria.
We are glad you enjoyed your stay. Hope to see you again. Thank you for your kind review.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
This is the second time we have stayed at this location and would recommend it for anyone looking for a convenient Victoria location that is also pet friendly.
Thank you for your kind review of Manor Suite off Rockland. We appreciate your return stay! Yes, this is a pet friendly property with a fenced yard for your four legged loved ones.
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Very Good
Property condition Excellent
We loved the suite and the location! It was quiet, but not too far from everything. The fenced yard worked well for our dog too. We also enjoyed meeting and interacting with the owners of the property. If we return to Victoria for another vacation we will definitely try to stay there again!
Thank you for your review of Manor Suite off Rockland. We are happy to hear you enjoyed your stay - and it worked well for your four legged family member as well. We look forward to seeing you again in the future. Our reservation agents would be very happy to assist you again in the future!
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
Bob and Elizabeth's apartment was just right for our one month stay in Victoria. They are fabulous and friendly hosts and their property is clean and spacious. We are big walkers so downtown, the movies, grocery, and liquor store were 15-20 minute walks. The apartment is located between two sites--Craigdarroch castle and Government House. The pictures are very accurate and show a well-appointed, comfortable living space. We appreciated the in-apartment laundry, full appliance sizes, internet and cable. Our dog was safe in the fenced backyard. We were very satisfied with our rental choice and would highly recommend it to others.
Thank you for the kind review of Manor Suite off Rockland. It sounds like the suite was very appropriate for your stay. We are glad to hear you enjoyed your time here. We look forward to having you stay with us again in the future!
Overall satisfaction: Excellent
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
Fantastic location and amenities.
Thank you for your kind review of the Manor Suite Off Rockland in Victoria. We are happy you enjoyed your stay. We look froward to having you stay with us again in the future.
Overall satisfaction: Excellent
Services from rental manager: Average
Cleanliness Excellent
Location Excellent
Property condition Excellent
Excellent accommodations , walkable location to downtown, very nice and relaxing.
Thank you for your kind review of Manor Suite off Rockland. We are happy you enjoyed your stay, and look forward to having you stay with us again in the future.
Overall satisfaction: Very Good
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Very Good
The owners were lovely at welcoming us and our dog but also providing privacy and their fully fenced garden courtyard for our exclusive use during our stay!
Thank you for your kind review of the Manor Suite Off Rockland. We are very happy to know you enjoyed your stay. We hope to see you again in the future.
Overall satisfaction: Very Good
Services from rental manager: Excellent
Cleanliness Excellent
Location Very Good
Property condition Very Good
Outstanding management service.
Thank you for taking the time to review your stay. We are happy to hear you enjoyed your stay. We hope to see you again in the future.
Overall satisfaction: Very Good
Services from rental manager: Excellent
Cleanliness Excellent
Location Excellent
Property condition Excellent
We thoroughly enjoyed the Rockland area for walking -- loved the magnificent gardens &. the historic homes. This was our longest stay in Victoria and you need a home base. The Manor Suite was ideal. The kitchen was well equipped, the backyard lovely and the owners super people. Bob June was very accommodating. We missed the Sports & Business channels on the TV for the 1 st week as the owners were. Away. The Sports Channel was installed immediately on their return.
Thank you for your kind review of Manor Suite off Rockland. We are happy you enjoyed your stay. We look forward to having you stay with us again in the future.
Overall satisfaction: Very Good
Services from rental manager: Very Good
Cleanliness Very Good
Location Excellent
Property condition Very Good
The owners of the property are very nice, and the suite is nicely appointed. The bed is comfortable, and the kitchen is useful for quick meals. The neighborhood is beautiful, and the walk into town is great for those who enjoy walking. The suite is in a walk-out basement, and though there are windows, it is a bit dark.
Overall satisfaction: Very Good
Services from rental manager: Poor
Cleanliness Excellent
Location Excellent
Property condition Very Good
The property is great but if you can stay away from EMR, I certainly would. I won't EVER deal with them again.
Overall satisfaction: Very Good
Services from rental manager: Very Good
Cleanliness Excellent
Location Excellent
Property condition Excellent
We thoroughly enjoyed our stay. The apartment was tastefully decorated with all kinds of local art and quality furnishings. We loved the private back yard and took advantage of the grill and the outdoor eating area. The location was very convenient especially since we had a car. We enjoyed walking in the neighborhood. Bob and Elizabeth were good hosts and Bob provided us with lots of helpful suggestions. This was our first time in Victoria and the apartment was like a home away from home. We would certainly recommend this unit to anyone looking for a place to stay in Victoria.
Thank you for your terrific review. We are happy that you enjoyed your stay, and look forward to having you stay with us again in the future.
Overall satisfaction: Very Good
Services from rental manager: Average
Cleanliness Excellent
Location Excellent
Property condition Very Good
Well maintained 1 bedroom suite with huge bathroom and lovely soaker tub plus separate shower. Situated 2 blocks roughly from Craigdarroch Castle and 1 block from Govt House. Lovely area for walking. Owners live upstairs and are very congenial. Dog friendly with fenced back area. Little darker than expected as unit is partially underground. Not a lot of insulation between floors so can be a bit noisy. Bed mattress needs to be replaced. Did NOT like EMR's return of deposit policy and inflexibility with same. Will deter us from using them again.
Thank you for your kind review of the Manor Suite Off Rockland in Victoria. We are happy you enjoyed your overall stay. Not sure what the problem you had with the damage deposit return. We returned the damage deposit on schedule without any issues. Please call us and let us know what the issue was with it. We look forward to having you stay with us again in the future.
Overall satisfaction: Very Good
Services from rental manager: Very Good
Cleanliness Excellent
Location Average
Property condition Very Good
Very nice experience.
Thank you for the very nice review of the Manor Suite Off Rockland. Hope to see you again next year.
Overall satisfaction: Very Good
Services from rental manager: Very Good
Cleanliness Excellent
Location Excellent
Property condition Very Good
We really enjoyed our stay in Victoria. The suite was very clean and modern, and we particularly liked the two-headed shower! The house where we stayed was also in a good location, very close to Government House and within walking distance of many of Victoria's beautiful sights, including Beacon Hill Park, Ross Bay, Oak Bay, Gonzales Hill, etc. Grocery shopping was not quite so convenient we had no car, but it was manageable.
The owner was very helpful in resolving two of the problems we encountered no WIFI internet access initially, and a break-down of the washing machine.
The were only three aspects of the suite that bothered us somewhat. First, the bed was not particularly comfortable, the mattress seemed to sag in places. Second, the suite had little natural light, as it was in the basement. And third, we sometimes got noise from upstairs, as it seems there is no sound-proofing between the upstairs and downstairs levels. Probably the owners also got some noise from us sometimes!
Anyway, overall it was an excellent experience, and we are very happy that we now know Victoria very well.
Overall satisfaction: Average
Services from rental manager: Average
Cleanliness Average
Location Average
Property condition Average
The accommodation is much darker than the pictures would suggest, and is a basement suite. This was not something I was aware of from the photos and if I had know, I would not have booked it. Every sound from upstairs can be heard, even telephone conversations. As soon as the owners were up in the morning, it sounded as though they were coming in to our room. Not the best start to each morning. I'm sure the suite was cleaned prior to our arrival, but there were a lot of dog hairs on the rugs and furnishings and the face cloths were stained. Having said that, the owners were very friendly and accommodating.
Not sure of the purpose of the 'greeter', as the owners showed us in and the greeter was with us for only a few minutes on arrival and departure.
Overall, the accommodation and the service were not up to the same standard as our experience last year.
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| November 2020 | ||||||
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| December 2020 | ||||||
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| January 2021 | ||||||
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| February 2021 | ||||||
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| March 2021 | ||||||
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| April 2021 | ||||||
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| May 2021 | ||||||
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| June 2021 | ||||||
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| July 2021 | ||||||
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| August 2021 | ||||||
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