Kelli B

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Very Good

Lovely! Great service, great condo. We'll be back!

Geri K

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Excellent

I just wanted to say that I truly enjoyed the condo that I stayed at. Heather was instrumental in making this happen for me. The whole experience was very organized, which consequently made it easy for me to arrive and feel at home. This was my first time to rent a condo, and I have to say that if I'm back this way, I would definitely get in touch with this company again. I would also recommend it. The greeters that were arranged did an excellent job as well. What I loved about the place, is that it had an excellent view, and it was close to everything.

Bob K

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Very Good

We found Richards Mews to be perfect for our short stay in Vancouver. The condo was clean and comfortably furnished, with a well equipped kitchen. It is ideally located within walking distance of Yaletown's restaurants and Sky Train station and with the shops of Robson Street and Granville Street just a couple of blocks away. Our greeter was prompt on our arrival and showed us all of the facilities that the apartment had to offer. I would highly recommend this condo!

Anne J

Overall satisfaction: Very Good

Services from rental manager: Very Good

Cleanliness Excellent

Location Excellent

Property condition Average

Location was great! We could walk or access an excellent public transportation system. Appreciated the fact that the building and the parking were very secure. Our greeter was wonderful and very responsive. The condo was very nice, but really I would not list it as large enough for 4 adults 3 would have been a more reasonable fit. But then for us the price would have been too high, I assume we paid more because of the Olympics. Cost was too high for any other type of stay.

Sigrid H

Overall satisfaction: Very Good

Services from rental manager: Very Good

Cleanliness Very Good

Location Very Good

Property condition Very Good

Ein schönes Apartment in einem sehr gepflegten und ruhigen Haus in einer sehr angenehmen Umgebung.
English translation: This is a very nice apartment in a well maintained building located in pleasant neighbourhood.

Ayaka Mieko S

Overall satisfaction: Very Good

Services from rental manager: Very Good

Cleanliness Very Good

Location Excellent

Property condition Below Average

Too many emails - ex I would receive like 3 emails for one payment. It was annoying to have to look through all of the emails i've received from EMR when I was trying to look for one specific email. Felt like it was taking forever to find it. otherwise, it was good.

Michele P

Overall satisfaction: Average

Services from rental manager: Average

Cleanliness Excellent

Location Average

Property condition Below Average

The apartment is well located and within walking distances of different city interests. The greeter was very helpful and friendly, we appreciated her care. The main problem is the warm apartment and lack of air and the accommodations for a third person not comfortable if an adult or teen. The size of the apartment would justify air conditioning as leaving windows open was very disruptive lots of noise in this neighborhood all night and early morning. Very warm apartment. The hide-a-bed mattress was very uncomfortable with springs at the surface of mattress. Our daughter needed to use the couch to sleep. The bathroom was moderately clean and could be improved we found towels with a fowl odour needing to be washed again. Remediation of these issues would guarantee a better value for this stay.