EMR Vacation Rentals Logo
Join our Newsletter Vacation Rental Request List your BC Vacation Rental with EMR Vacation Rentals No Service Fees!

View All Listings - Click Here

EMR Vacation Rentals

Guest Testimonals

Testimony for Lakeshore Country Retreat

Don't let the plain exterior fool you. This house has gardens like the Butchart, lake views and views of Mt Baker in the distance, and the best owners on earth. They brought us fresh goodies from their farm daily! We picked backyard raspberries and enjoyed them on the glass fronted deck as the breezes off the lake cooled us. Two of the 4 bedrooms face the views and have large sliding doors so you can enjoy the breezes all night long. It was immaculately clean and the mix of original 1980's oak cabinets, tile and hardwood floors with newer upgrades was charming. It was so nice we regretted having to leave for touring each day, and our kids teared up saying goodbye to the owners, who had become like our own grandparents from the old country. An experience we will never forget.


The EMR Vacation Rentals Response

Thank you for taking the time to review your stay. We are happy to hear you enjoyed your stay. We hope to see you again in the future.


Testimony for Morningside Ocean Estate

What a beautiful place, ideal for a family of 19 to celebrate our 50th anniversary. The house was wonderful, so much inside and outside space that we never felt crowded. The nine grandchildren loved the trampoline, pool and hot tub, kayaking, playing badminton, roasting marshmallows. The highlight was seeing a mother whale and her calf swim by.
Thanks to Janet for taking such good care of us. I would recommend this place 100.


The EMR Vacation Rentals Response

Thank you for taking the time to review your stay. We are happy to hear you enjoyed your stay. We hope to see you again in the future.


Testimony for Bungalow 59


We thoroughly enjoyed our stay in bungalow 59. It was just what we were looking for - clean, well equipped and most of all, very private. The garden area off the pretty dining room added to the ambience. It was perfect for us as family live in the area so we were able to invite them over for a visit. Hopefully, we will have an opportunity to come back again.

Sincerely,
Ron & Lorraine

Testimony for Serenity Bay

Views were amazing. We had a very enjoyable relaxing holiday. The only slight downside were the bedrooms downstairs, they were very dull in comparison and it did take a bit of encouragement to get our daughters to sleep down there as they thought it was a bit isolated and creepy. It meant some people had lovely views and some had none. This could be shown better on the web page.The rest of the accomodation was superb as was the location very peaceful and relaxing. The drive was very steep and as we were given very large cars at the airport it was difficult to get them both on the drive. Although we had a residents permit to park opposite the house a neighbour did complain that we shouldn't park there the first day we arrived not a friendly welcome! However they didn't say anything after that, maybe they just had a bad day. Overall a fantastic house and location and if possible we would definitely try to go again. The local gallery in Lions Bay was very friendly.

Testimony for Serenity Seaside Cabin

We had an exceptional time at the Serenity by the Sea Cabin. The setting is magical and the perfect respite from a hectic world. We loved the isolation, but also loved being able to eat dinner in Victoria after only a short drive. As you know, we did have the problem of the cabin having mice and mice poop throughout the kitchen and dresser drawers, but it was handled to our satisfaction and we enjoyed the treat of staying in the main house. Jim was very kind to us and we were grateful for his fresh produce and eggs.

Testimony for Rathtrevor Retreat

Our experience was good, the condo was not very clean when we arrived and the access code was not set up as promised we just needed a little more insight into how the whole system worked before we arrived and since it wasn't through the office they couldn't help us. It was just luck the cleaning lady was there and gave us the old code as she didn't know how to re set it.

Testimony for Pendray House

We had a lovely time! Beautiful accommodation. Thank you!

Testimony for Manor Suite Off Rockland

We really enjoyed our stay in Victoria. The suite was very clean and modern, and we particularly liked the two-headed shower! The house where we stayed was also in a good location, very close to Government House and within walking distance of many of Victoria's beautiful sights, including Beacon Hill Park, Ross Bay, Oak Bay, Gonzales Hill, etc. Grocery shopping was not quite so convenient we had no car, but it was manageable.

The owner was very helpful in resolving two of the problems we encountered no WIFI internet access initially, and a break-down of the washing machine.

The were only three aspects of the suite that bothered us somewhat. First, the bed was not particularly comfortable, the mattress seemed to sag in places. Second, the suite had little natural light, as it was in the basement. And third, we sometimes got noise from upstairs, as it seems there is no sound-proofing between the upstairs and downstairs levels. Probably the owners also got some noise from us sometimes!

Anyway, overall it was an excellent experience, and we are very happy that we now know Victoria very well.

Testimony for Miraloma 307

Miraloma on the Cove is a very nice quiet spot to get 'away from it all' and I would certainly return in the future. Having said that, the suite I rented for two months was not equipped adequately for that length of time ie. kitchen supplies. It would have been good to know that the studio suites are not suitable for a long term stay. I should have rented a one bedroom unit instead, but was not aware of the lack of some necessities for a long term stay.

However, I thoroughly enjoyed my stay there... very relaxing and refreshing.
By the way, the bed linens were very cosy and comfortable.
Arlene Heppner

Testimony for Capitol Hill Executive House

We loved this house, it had everything we needed. Close to any attraction or just a few minutes away from downtown, malls, restaurants, etc.

Amazing view from the hill and a quite and safe neightborhood. And my dogs were happy to get to travel wih us.

Deborah is a really nice person, if I have to stay more than a week in Burnaby or Vancouver I would definitely book this house again!

Testimony for Serenity By The Sea

The house is excellent, and easily accommodated us a couple with three teenagers and two dogs. We found all necessary house appliances with some nice extras like a hot tube. The hospitality of the owner is awesome. We arrived at night, but even so, he personally guided us to the house, and arranged foodstuff for the night meal and breakfast.
We highly recommend this property.

Testimony for Firenze Condo

The condo was clean and comfortable, conveniently located to public transportation and directly across from a mall with a multiplex theatre. The downside was that it was the month of December and out of 30 days there were only 3 of sun 26 rain and 1 snow.

Testimony for West End Oasis

The apartment was just perfect for what we needed. We were just a couple of blocks away from our son's apartment, so going back and forth was easy. We were also able to spend a week in Vancouver without needing to hire a car since we were easy walking distance to nearly everything we needed. Stanley Park is close by, so we were able to go running through the park and on the seawall every day despite terrible weather!. The apartment is comfortable and the owners have been very thoughtful about the kinds of equipment one might need during a stay. The wireless internet works well, and the printer/scanner came in handy when we suddenly needed to sign and send some important papers. The kitchen is well supplied after a big shop at a nearby supermarket, we were able to prepare meals at the apartment when desired.
We would definitely stay at this apartment again.

Testimony for Fortuna on Howe

The apartment was even better than the pictures. Great location for getting around via the bus system. Very secure and felt very safe. Thanks for everything!

Testimony for Spectrum 31

This is excellent accommodation both for the location and views and the quality of the unit. Isabel was a fabulous greeter and her info on the local area was excellent.

Testimony for Bungalow 59

We came to Victoria and stayed at Bungalow 59 for the purpose of having a baby there. We live in a community where babies are not delivered and as such we came to stay for 6 weeks. We needed a great location and a large yard for our three year old to play in and found both here. The property was immaculate and well stocked with necessities. We loved this property and look forward to staying there again.

Testimony for Yaletown Waterside

Overall an excellent unit, thanks.

Testimony for Magnolia Cottage

The accommodation was in a quiet, relaxing environment. It was clean and well equipped including wireless internet access, and I saw no problem during my stay. It takes only a five minute walk to a nearby park and ten minutes to the seashore. There is no grocery store or any shop within a short walking distance, but you can reach large supermarkets within 5-10 minutes by car. It was the beginning of winter and I had much rain, but there was some sunshine occasionally and it was fun to walk around. Overall, I really enjoyed my stay and appreciate the house owners and EMR Vacation Rentals staff for their hospitality and modesty.

Testimony for Bee Suite on Homer

We had a excellent time in Vancouver and our accommodation helped a lot for this.
Special thanks for Simone and Isabel, they are lovable and competent.
The localization is wonderful, and the apartment very beautiful.
Certainly, I'll recommend EMR to my friends who will go to Vancouver.

Testimony for Cedar Shores

Our vacation to Vancouver and Vancouver Island was fantatstic. The views from both the apartment in Vancouver and the house on the island were stunning. Having access to kayaks enabled us to gain another perspective on this beautiful part of the world. I will certainly return.

Testimony for Ships Point Beach House

Our month-long stay at Ship's Point Beach House was a lovely home away from home that was very comfortable, clean and well appointed. We would definitely stay there again and hopefully that will be sooner rather than later. The most peaceful and serene place to enjoy ever changing views of the ocean bay's activities. It was so interesting to watch, bald eagles, blue herons, kingfishers, stellar jays, swans, seals, salmon jumping out of the water, and a delightful variety of other birds that we kept our binoculars close by ready to observe continuous scenery and wildlife changes. The private yard was so nice to spend quiet moments. Having a walking trail from our beachfront to the nature areas nearby was an added bonus and very much utilized during our stay. We loved watching the tidal changes and all the variety of activities that changed with them. It is a very special place to relax and nature watch.

Evenings were easy to spend sipping some beverages, dining on Fanny Bay oysters and enjoying the local company and great service just down the road at the FBI- Fanny Bay Inn. Highly recommended for great food and friendly servers.

The beds were very comfortable and we found the kitchen to be nicely equipped. I would add an ice-cream scoop and a funnel too. Everything was in working order and we had lots of extra blankets, towels and bed sheets in stock. Having the washer and dryer was very convenient.

Many thanks for a totally terrific vacation rental experience.

Testimony for West End Oasis

Huge thank you to Brenda Dominy for all her assistance in booking the perfect apartment for my family in Vancouver. She understood clearly our needs and recommended the best place for us. Also a huge thank you to Isabel Portele who was our greeter in Vancouver. She was very informative and made sure our arrival and departure was a pleasant experience. I would highly recommend EMR Vacations for anyone looking to find the perfect accommodation away from home! Thanks everyone at EMR!

Testimony for Zen 203

Noticed that the WIFI was much slower then on our previous stay.

Would also be nice to have access to more channel on the TV Cable service.


The EMR Vacation Rentals Response

Thank you for providing your experience at the Zen 203. We are very glad to hear you enjoyed the property. We are looking into the WiFi issue you mentioned. We have sent the request to the owner to consider. Thank you again and we hope to see you back in the future.

Testimony for Bungalow 59

We would like to thank EMR Vacation Rentals for the great vacation we had while staying in Bungalow 59 in Oak Bay, Victoria, B.C.

The house was in a perfect location for visiting with our two daughters and grandchildren in Oak Bay and the layout of Bungalow 59 was great for entertaining the family and for my husband and I and my mother-in-law to stay in the house together but have our own separate sleeping and bathroom areas. The whole family enjoyed the fenced backyard and the barbecue/patio areas and we were happy to be able to bring our small dog along. It was perfect having the laundry area for our month long stay.

It was also nice to be able to park our vehicle in the driveway of the Bungalow and not be worried about parking on the road as we have had to do at other vacation rentals.

Our reservation agent, Brenda was very informative and helpful in planning our vacation and our greeter was on time and friendly.

We will definitely be booking Bungalow 59 for our next vacation to Victoria and have recommended EMR Vacation Rentals to family and friends for their next vacation.

Testimony for West End Oasis

First time we've visited Canada and 1st time we've used EMR Vacation Rentals.
The apartment and full service we received was excellent, we will definitely use them again.

Testimony for Oscar Winning False Creek Views

Great unit in a good location. Walking distance to Granville and trams to downtown quite nearby. We really enjoyed our Vancouver stay.

Testimony for Wave 7

My husband and I stayed at this condo on Yates street, Wave 7 for two months. The location was absolutely excellent. It was a very clean, bright and modern condo, well furnished and very quiet. The view was wonderful with large front windows. We were disappointed however with the poor kitchen supplies, also some of the lights did not work. The guide on the T.V. kept disappearing and also had some problems with the internet. The buzzer at the building's front door did not work the entire time we were there. It was inconvenient not to have access to the underground parking. Having said that we would definitely stay there again and would recommend it.


The EMR Vacation Rentals Response

Thank you for providing us with your experience at the Wave 7. We are glad to hear you enjoyed your stay. We are looking into some of the missing kitchen items you mentioned and some of the lights that were not working. We believe the cable company has since fixed the issue with the channel guide. We are unsure why the building management has not fixed the buzzer at the front door. This seems to be a problem with the entire building system. This unit does not include parking but there is a public pay parking location directly across the street and another one half a block to the west of the building which can be rented on a monthly rate basis. Thank you again and we look forward to your next stay in hopes of making sure the entire stay is perfect.

Testimony for Presidential Suite

I was led to believe that I had one type of property, and got something very different. After paying 14,000 for a month. When there was a problem, EMR was worried only about the landlord, not me.


The EMR Vacation Rentals Response

Thank you for your reply. The service you booked this property through handles the initial booking only and not the management of the booking. You contracted and paid the owner directly for your booking thus they handled all the customer service for you during your stay. All properties under our Access Direct service have the owners handle all payments and guests services.

Testimony for Oceanfront Escape

Thank you so much for assisting us in our home rental. We had a great stay and the property is stunning. Couple of comments. Your online booking for arrival time and departure time does not give any confirmation that the info has been received. I dealt with this issue on a home rental in New Zealand who used the same type of system. For some reason they did not get our info and we were standing outside for some time after we called them. Hence the reason I emailed you to confirm you had our info. The other thing, small, there were no big beer mugs or cups at this property to have a beer and clam. Maybe you could let the owner know. Other than that, there was every possible thing we required. Thank you again for your help.

Testimony for Aquarius Mews


We have recently returned from a 3 day visit to Vancouver, British Columbia, followed by a short reposition cruise back to Los Angeles. We want to take this opportunity to share with you our experience of staying at the vacation rental condo at Aquarius Mews.
While we found the condo in Yaletown clean, roomy, well-equipped and nicely furnished, and our greeter, Simone was personable, timely, and provided us with useful information about the condo and the building. We do have a few issues we would like to address. As first time visitors to the Vancouver, British Columbia area, we had various questions each day wondering what to see, what to do, where to eat, and how to get around town. Yes, there were various pamphlets and maps in the condo, but we found them to be out of date. As an establishment which provides vacation rentals, it would have been useful and a welcome sight to have a concierge or a front desk person to provide some help.
Another disappointment to us was the view we had from the windows of the main living area of the condo. In looking at the photos provided to us when we were booking a place to stay, we believed we would have a good, clear view of the harbor. Because the photos were somewhat misleading, we were disappointed to have the view blocked in the middle by another high-rise condo project.
The last issue we want to point out was most unfortunate and should never have happened. We arrived in Vancouver, British Columbia on Wednesday, September 19, a hot day by Canadian standards. Our particular condo had been closed up, with the drapes wide open on the hot and sunny side of the rooms. The indoor temperature was 90 plus degrees, making us more tired and uncomfortable after a day of travel. There was no central air conditioning in the condo, only a poor excuse of a window/venting air cooling machine. It took 2 days for the temperature in the living area to drop to a more comfortable 72 degrees. Our bedrooms never got cool enough to sleep well. The miserably hot conditions were insufferable and unhealthy.
We would like to return to Vancouver, British Columbia some day to see more of the area. However, due to the problems, big and small, that we incurred while staying at the condo at Aquarius Mews, we will be looking for a different place to stay. From the paper work, information, and the booking process we received from EMR Vacation Rentals, you appear to be a large company. You seem to have had an oversight on some serious customer service issues.
Seriously, we would have moved to a hotel if we hadn't already paid in advance. Whatever consideration you could give would be appreciated. Trying to sleep that first night was difficult to say the least and the second night was only somewhat better. The third night, with cooler weather and running that floor AC was tolerable.


The EMR Vacation Rentals Response

We thank you for providing feedback on your stay at the Aquarius Mews in Vancouver. We are not happy to hear that the property did not meet your expectations. There are a couple points we would like to address. The first one is with regard to concierge services. Most of our properties we look after are not in the same building thus having a concierge desk in the building is not possible, however, we do have numbers to call for support and ideas of things to see and do. Please call our reservation agents or your greeter as they are deeply knowledgeable on the areas we serve. Secondly, whenever staying with us, call us immediately for support if there is issues with the property you are staying at. We can't help you if we don't know. You are correct, the unseasonably higher September temps can cause the condo temperatures to rise. Usually, opening a window or using a fan helps, but the higher temps normally do not stay for very long. The vast majority of developments in Vancouver do not have A/C. I wish we could be more in control of the weather. We noticed you rated the cleanliness as "Poor" when in your testimonial you made no mention of this, we hope this is not accurate in grading the cleanliness of the condo. The images of the condo are not misleading, to the point the lead image shows the tower in front of the view. There are other images that show the views to the harbour are between two towers. This is not advertised as an ocean or water front property. However, we would like the opportunity to make sure your next visit to Vancouver will be in the very best of properties that meet your needs. We hope to see you next time.

Testimony for Lions Bay Estate

EMR Vacation Rentals booked our accommodations on a very short notice. The service was friendly, prompt and informative. The viewing of the accommodations on line were thorough and the information at the rental house contained sites to visit, restaurants, user manuals and more. Phone numbers were complete for any problems including a phone number for our greeter. Personally, I liked the fact to mention was to tip our greeter as this is something that one might not think of. Our greeter was there when promised and was very friendly. Booking through EMR Vacations was easy and overall a great experience. Thank you.

Testimony for Abode at the Beach Retreat

Our vacation was excellent and we're happy with the bookings servioce these was excellent. Thanks again and if we come back to your beautifull country we will take up again your company.
Kind regards

Lia and Rob

Testimony for The Pinnacle

The service and patience from Brenda Dominy when making my enquiry and booking was excellent and should be an example to the service industry. Also, my greeter Simone, was extremely helpful and knowledgeable about Vancouver.

Apart from a slightly noisy fridge, I thought the accommodation and location was perfect for what I needed. I felt at home!

Testimony for Creekside House

The location of the property was excellent for what we needed. For that reason I ranked the stay average.

The house itself did not meet our expectations for the price paid. The outside amenities were very acceptable but the house is old and smells accordingly. We washed our dishes before using them as the cabinets used to store the glasses, etc. smelled terrible. The furniture desperately needs to be cleaned - I would actually recommend replacing most of it in the living area. The linens, towels, etc. were fresh and clean as were the bathrooms, etc. - so the general housekeeping of the property was good.

The house in our opinion even taking into account a Victoria rental is a 800-1000 a week rental in its current condition.


The EMR Vacation Rentals Response

Thank you for your reply. We have referred your concerns to our cleaning coordinator. Next time you stay will us please let us know during your stay so we can address your concerns when they happen rather than after the fact. We would like the opportunity to make your stay the very best. We do note that you mentioned the general housekeeping was good but you rated it poor. We suspect this grading was in error.

Testimony for Condo at the Pier

The Condo at the Pier was very comfortable and clean, and exceptionally well-equipped. The location is excellent and everything one might need is within a short walking distance. We will definitely consider staying there again.

Testimony for At the Stadium

The unit is within easy walking distance to Canada Place, restaurants, groceries and even a casino. We liked the secured building and parking and quite neighbors.
We were comfortable, however, I thought a few updates and additions would enhance the overall experience.

The furniture in the unit is sturdy but old and well worn as if brought out from the attic or purchased from a second hand store. We felt the furniture takes away from the appearance of the unit.
The TV has very basic cable and did not include any movie channels. We would have brought a few movies had we known.

Also, I'm not sure if it was an oversight there were a few basic amenities not stocked such as paper towels and garbage bags. There was toilet tissue but we guessed it was the result of the being left over from the previous tenants.
I welcome package with coffee and/or tea would have been a nice touch.

It would be helpful to include in your description what amenities are and are not included, as well as what should be done upon checking out of the unit. We were not sure if we needed to remove the garbage, clean the fridge or anything else.

We would consider this unit again but not as a first choice.

Testimony for Abode at the Beach Retreat

The house was very tidy and clean. Only the BBQ grill was very dirty and caught everything on fire as it was needing a good cleaning. So we used the stove to cook.
I would like to mention that if we had know this house was so close to the ferry terminal we would not of booked it. I noticed that after arriving, it looked like the photo that was in the advertisment, did not have the busyness of the termal. Because in the photo at the same angle there is no way we could not see the terminal. Was it photo shopped out? The beach is advertised as a pebble beach, it is more a barnacle encrusted rock beach with oil floating and debris floating from the terminal. We drove to nicer beaches.
Please note it cannot be advertised as free internet. My husband was on the phone for half a day trying to hook up the internet. We had to buy a cable to get better internet service. In the end he could not access his emails from his office as the service was intermitant.
Suggestion a fan provided. We bought a fan as well. It was very warm and when we left the windows open to get a breeze the neighbour had someone arrive at 530 am parked right beside the bedroom window and leave the car running.

Over all it was a very nice area of Comox. The neighbours were very nice.
In the future I will ask more questions about the accomodation. We will not go back to this property.
thank you


The EMR Vacation Rentals Response

Thank for your testimonial on your stay at the Abode at the Beach Retreat. We are glad you enjoyed your overall stay at the property. We would like to address some of the concerns you raised. We will look into why the BBQ grill was not cleaned by our cleaning staff. However, we need to be notified immediately of any cleaning issues so we can send someone out to rectify them. The images are not photo shopped and are exactly as shown. If you look at the lead image you can see the ferry terminal to the left of the property view of the ocean past the palm tree. Also there are many other images in the gallery showing the ferry terminal to the left of the ocean view from the house. The ferry terminal is for access from Vancouver Island to Powell River on the Sunshine Coast. Not a very busy terminal unless with a possible couple extra sailings during a holiday weekend. The beach ise pebbled and rocky. Barnacles do make their home on many of the rocks and beaches around Vancouver Island. Yes, there is free WiFi internet in the house. We are unsure why your husband had difficulty connecting to the network. It could be that the service provider may have been experiencing technical difficulties during your stay. Please call us when issues arise, so that our staff can look after them to ensure speedy resolution. If we don't know, we can't help you. Very warm days on the Pacific Coast of British Columbia are not common, with typically a few days per year getting very warm. Air conditioning units or fans are normally not needed with usual cool breezes coming off the ocean. However, most of our properties do have fans available. We will look to ensure a fan is provided in the property for the future. As for the neighbour having someone running their vehicle at 5:30 am outside your bedroom window, this was not polite of them but it looks like you were able to connect with them and thought they were nice. We are positive that this is not a regular occurrence. We are sorry to hear that the property did not meet your expectations. You are correct to say to ask as many questions about a property before booking it. Our agents try their best to ask as many questions as possible to ensure they are helping you find the perfect property for your stay. Next time, we are sure the perfect property will be found for you. We hope to see you again in the future.

Testimony for Harbourside Park

Great services.

Testimony for Richards Mews


Ein schönes Apartment in einem sehr gepflegten und ruhigen Haus in einer sehr angenehmen Umgebung.
English translation: This is a very nice apartment in a well maintained building located in pleasant neighbourhood.

Testimony for Turner Home Kitsilano 1913

Everything around the service and accomodation provided by EMR Vacation Rentals during our recent stay in Vancouver was EXCELLENT.

The reservation contact was always open to all questions and more than kind. The information given about the accomodation and the reservation procedure was absolutely professional and left nothing to be desired.

The greeting service was another real highlight in kindness giving us not only a perfect introduction to the house but also to the neighbourhood and its shopping possibilities, showing us interesting places to explore and helping us with very valuable information about public transportation nearby.

We felt more than welcome during our stay and spent a truely wonderful week in Vancouver. The excellent and absolutely cordial introduction of the EMR staff made us immediately feel at home. I am looking forward to contacting EMR Vacation Rentals again in the future.
A Big THANK YOU to everybody involved in this perfect vacation!

Testimony for Vancouver Yaletown Condo

The apartment is as described everything worked although it is a little dated. It is stuffed with art work that wasn't to our taste. The decor is very brown and it all gets rather dusty. The best light is in the morning. The bedroom is in a rather odd position and has no windows. It was warm while we there and we needed to keep the windows open at night for ventilation, consequently we could hear a lot of noise from the road. The kitchen would benefit from updating the equipment.

That all sounds very negative but in fact we had a great stay. The apartment is in a terrific location. We loved Yaletown and it's so convenient to grocery stores, lots of great restaurants, public transport, the sea wall etc. The building is very well maintained and we even used the gym!

We appreciated the process of the check in. The greeter was super helpful and gave very good advice on the apartment and the local area. In fact all the administration with EMR was excellent. I would very much recommend their service.

Testimony for Ships Point Beach House

It was such a relief and a sense of security to deal with a reputable company during the booking of our vacation home. After some 'not so great' experiences with internet reservations, this was a welcome change. I dealt directly over the phone with reservation agent Brenda Dominy after I filled out the appropriate forms by email. The process was easy, and Brenda was helpful in every way. She was clear on giving directions and had good knowledge about the property, Ship's Point Beach House. The overall experience was positive and very straightforward. I would definitely use EMR again in the future.

Testimony for Cedar Shores

Our greeter, and owner, communicated with us the day before we were to arrive and was there to greet us at her home when we arrived. She is a very friendly, accommodating person who genuinely wants you to enjoy the beauty of the area and the amenities of her lovely home. We were encouraged to make ourselves at home which you could easily do in this environment. A wonderful family venue. The house is located in a quiet, private area, yet close to many places and shopping areas. There is a wonderful pub just a short drive away serving quality food. We would highly recommend this home for a relaxing vacation.

Testimony for Sunshine Falls

Wonderful property and location. Do not understand the need for the Greeter.


The EMR Vacation Rentals Response

Thank you for providing a testimonial on your stay at Sunshine Falls. We are very glad you enjoyed your stay. The reason we need a greeter is to provide you keys for access to the property, an orientation of the property so you know where everything is, and for EMR to confirm the guest's identity and payment card at check-in for security purposes.

Testimony for At the Stadium

The owner of this condo could easily increase the appeal of this rental with a low cost investment.

1. Bathroom mat was old and tattered, and was quite small. A quick 20 at Ikea would fix this.
2. Bedroom pillows were cheap and unmatched, one hard one soft. Bed linen was thread bare. 75 fix at Ikea.
3. End tables in bedroom and tables in living room were very yard sale-ish. Again, could be brought up to date with low cost Ikea investment.
4. No! I don't work for Ikea!

Testimony for Pendray House

There was a bit of a mix up for the greeter. I didn't have her cell number and when I tried the other numbers given in the email there was only voicemail on a Friday of a long weekend of course Seems that this process could be made simpler.

The house was in great condition. Some of the kitchen appliances and utensils could use an upgrade - knives, frying pan, stove and microwave. There was also no propane in BBQ.

We've been doing this for 9 yrs and this was voted the best one yet. Thanks!

Testimony for The Brae Cottage

The accommodation was great and the view from the deck amazing. The good weather probably helped.

The initial reservation process was fine but it did get a little tricky trying to coordinate email responses and check-in details on the web when we were already in Canada as we did not always have access to these systems.

Can I suggest that, when mentioning it is advisable to tip your greeter, you give an indication of an appropriate amount eg 10 - 20? This avoids any embarrassment on either side.

The only slight draw back to the property was the lack of a washing line or clothes airer - not everything can be tumble dried.

Testimony for Pendray House

We loved staying in Pendray House. The accomodation suited our family very well with the bunk rooms and TV room excellent for the children. The views were stunning and life on the beach at low tide was amazing. The children were able to use the small kayaks and loved paddling about in the inlet.

Testimony for Bee Suite on Homer

It is a first class condo and we enjoyed our stay very much. We will consider coming back not next year but the year after. The only negative comment is with the lock on the bath room door. I told the greeter about that. Should have a device in the unit to unlock the door. Only happened once but it should be addressed for future guests. Thanks.

Testimony for Spectrum 31

Great experience with all your TEAM.
They all should get a raise.
Regards

Testimony for Oscar Winning False Creek Views

We all loved our stay at Oscar winning false creek, the house was perfect with lovely views of False Creek, and so easy to get to Granville Market with all the shops and food. The house was very clean and comfortable
We found EMR so helpful from the very beginning of our booking. Isabel was particularly helpful and lovely.
We will definitely book these accommodation again the next time we come to Vancouver.
Thanks for a great holiday

Testimony for Bungalow 59

We truly loved our stay in Victoria BC and the major factor in our great vacation was our house we rented through EMR Vacation Rentals. The house was exactly as described with a great location and amenities.

We felt very safe and secure with our rental home with no worries about leaving our things and going out to explore Victoria.

We will definately will use EMR in the future.

Cheers!

Testimony for Fortuna on Howe

Our stay in the Condo was excellent except for one item, no air-conditioning. I know its very rare for the weather in Vancouver to be that hot for that long but it was and it was somewhat uncomfortable. Thankfully we were provided a fan and that ended up saving the day and a couple a nites sleep! Otherwise we have no complaints and enjoyed our stay tremendously.

Testimony for Robinson Lake Retreat

August 2012 We had a wonderful time at Robinson Lake. A vacation with fun times to remember.

Having read a particularly negative testimonial for this property, we were a little apprehensive about what we would find. Our fears were totally unfounded. Yes its 30 year old house showing its age. Consequently there is nothing starchy about this place. We found it to be safe, secure, very clean and most importantly ready for some good quality family fun! We found so much to keep us all entertained.

We thoroughly enjoyed swimming in the lake catching the wind in the sailboat, paddling the canoe and other watercraft. The pool table in the garage was great fun too.
The dining table was big enough for our family of 8 to sit around and enough space throughout the house for each of us to find a quiet time.

Most remarkably, there were very few bugs, so sitting out on the deck reading and enjoying the view of the lake was a joy.

Testimony for Resthaven Cottage

Resthaven Cottage is a wonderful rental property. It is located in a very nice neighborhood in Sidney, close to the ferry, shopping and the sea.
The kitchen is very well equipped and a brand new gas BBG is right outside. We hosted a BBQ for 12 and had enough dishes, glasses and cutlery.
The garden is nice. We spent many hours out on the deck.
Sleeping was easy as the beds are comfortable not too soft and the neighborhood is quiet.
There is plenty to do in Sidney. Interesting shops and the Thursday night market is fun. We rented bikes and rode the bike path 30km to downtown Victoria.

In summary we highly recommend Resthaven Cottage.

Testimony for Serenity Estate

Our family had a great vacation and we all enjoy our stay at Serenity Estate. We really appreciated the owner for his hospitality. Thanks.

Testimony for Firenze Condo

Good, clean. Advertised for 4 people but kitchen cookware and dishes sparse for that many people.

Testimony for Domain

Extremely disappointed in this accommodation. The photographs look nice on the website, but what the description fails to mention is that this is a basement accommodation. It has very little natural daylight and the lighting is poor with also not much natural ventilation. There is a staircase in the living room, which takes up a quarter of the living area, but doesn't go anywhere. Ceilings are thin, as a result of which you can hear people walking about on the floor above and when they flush the toilet and take a shower. Low ceilings with lots of sharp edged beams to hit your head on - only good for short people if you're tall, as my family are, you need to constantly duck your head. We found the standard of cleanliness left a lot to be desired with lots of cobwebs and resultant spiders, dirty tissue in one of the bedrooms and a dirty sock under one of the beds. TVs in each of the bedrooms is nice, but it would be good to have a communal TV in the living area, so the TV can be watched as a family. We found the general maintenance of the property poor, with the computer chair faulty, light bulbs out in both bathrooms and one of the bedrooms, wires protruding out of walls, the fridge leaks, the chopping block in the kitchen is filthy and the ventilation grill above the microwave is putrid with grease and grime. Not much work space in the kitchen. The lights in one of the bedrooms kept flickering on and off. Also, in the main bathroom, is the main fuse box to the property with no lock on it - a severe H&S hazard. The bathroom door does not close properly, the glass shelf is insecure, the shower is not sealed properly and the hairdryer is held together with stickytape. The shower in the en suite bathroom is also not sealed properly which allows water to leak onto the bathroom floor, as a result of which there is mould growing on the wall. The toilet is also loose on the floor and there is a towel hanger missing. Master bedroom has no cupboards to put anything in - just a basic wardrobe. The Fenced Yard mentioned in the accommodation description comprises of a walkway with rubbish bins at one end and there certainly isn't any garden, although this is stated in the description, unless you count the front path with volcanic rock scattered over it. Although we enjoyed our time in Vancouver, this property put a slight dampner on our holiday and we certainly wouldn't stay there again.

Testimony for Manor Suite Off Rockland

Thank you for inviting us to share our feedback on our accommodation while staying in Victoria. My husband and I are exceptionally happy with all aspects of our stay. We enjoyed our vacation tremendously. There are not many places where one can travel and feel so comfortable and relaxed like we experienced when we used this vacation property. It offers us exactly what we are looking for. Thank you to EMR and our hosts for making our stay so memorable - again. We had a perfect vacation and thank you very much.

Testimony for Sunshine Falls

The home and its location were exactly what we were looking for our family gathering. As my 84 year-old father remarked about his birthday celebration, It could not have been better! The architecture, art, and decor of the house were rejuvenating, as were the canoe trips to Raccoon and Twin Islands, blackberry picking on the path down to the beach, swims off the dock, drives to Deep Cove through the magnificent forest, al fresco breakfasts and dinners overlooking Indian Arm, and relaxing together to Dee Daniels' Wish Me Love over wine and candlelight on the front deck late in the evenings. It's a beautiful property with lovingly-maintained interiors and gardens, and stunning views. We loved it, and hope to return again.

Testimony for Abode at the Beach Retreat

It was great accommodations with wonderful views of the cruise ships at night and the beach with the tides was awesome and we enjoyed the boat.

Testimony for Courtyard Mews

Although we were in a very large building, the accommodations were very quiet and very clean. It was a very secure building with our own space to park. We were close to everything Vancouver had to offer downtown. Thanks very much.

Testimony for Creekside House

Creekside House is a great house for the family in a nice quiet family friendly neighbourhood next to a park. The house is very well laid out and has most things you need for your stay and was very clean and tidy. We had a great time there and would certainly recommend the house and stay there again. It has a garden and good area for BBQs, although the BBQ supplied is a little on the small side. It is next to the Galloping Goose cycle trail, which is great if you like cycling. There were 4 bikes in the garage, which we did use, however, they have seen better days and the saddles were very uncomfortable, so if you do want to do some serious cycling we would suggest you bring your own or hire bikes. Our thanks also to our greeters, Eric and Dana, who waited up for us on our arrival as we were somewhat delayed.

Testimony for Resthaven Cottage

We had a great stay. The home was in good condition, the only negative issue was the room next to the laundry was in a state of renovation. This was our first time using a vacation home and we found it quite enjoyable. Vacationing this way is much cheaper than other accomodations.

Testimony for Pebble Beach Paradise


Just checking in after our stay at Pebble Beach. The house itself was nice enough, but not everything we were expecting. Of the list of amenities we were expecting, there was no air conditioning, binoculars, telescope, internet access, or video games console. The biggest disappointment was the air conditioning. Most days temperatures were well over 30 degrees, and the house was unbearably hot. This resulted in us spending a couple of hundred dollars on fans. Most of the appliances are old and in need of replacement and are not working correctly. Had we known that there was no games console, we could have taken ours along. We were told there was internet access, but it was only available on Friday before we left.
The owner was away until Thursday late evening, so we did try to make ourselves scarce on Friday, but we returned on Friday around 6pm hoping to enjoy our last evening on the island, but the owner had friends over in the garden, and were using the hot tub, so we were unable to use the amenities.
I do feel that having the owners on the ground level is a big turn off, especially when you have children. We were unsure if their friends in the garden were child friendly, or safe for the children, The noise from the basement when they were playing musical instruments kept the children awake, and the ongoing problem with the neighbour made our stay a lot less enjoyable than we were anticipating. The neighbour is in dispute with the owners, and spent the week taking photographs and complaining about the public using the beach etc. We tried very hard to keep noise down, and kept the children away from the boundary, but it made us feel very uncomfortable knowing he was watching us and taking photographs.
I do feel that you need to know this information, before letting the house again. I have no hesitation in using your company again, but would not want to rent the house again.

Testimony for Elysium

We had a wonderful vacation at Elysium. The view was to die for and the home was very clean and organized. The only negative is that the website said there were binoculars and we could not find them. We left ours at home. You need binoculars to see all the wildlife, yachts, sailboats etc. Would definitely rent this home for another vacation. Five stars from us.

Testimony for Cedar Shores

This is a truly a home away from home. The house comes with enchanting seaview with seals and the likes swimming by. A few steps to the private dock makes fishing and crab catching an everyday activities. Inside the house, everything you need is there should it be for cooking, card playings, reading, computer. Lastly, we are grateful for the warm hospitality by the owner.

Testimony for Le Hermitage Penthouse


We had the three bedroom penthouse, however, we couldn't use one of the bedrooms due to a blind that was broken so you couldn't sleep past sun up and the lights kept our family members up at night. It was disappointing as we had to shuttle part of our party to a hotel and pay extra for 4 nights at a hotel. EMR Vacation Rentals and all were great, it was the whole blind issue. Also, it was a little bit of a hassle as we had to purchase shampoo and soap for the 4 nights.
Otherwise, beautiful view and nice place.


The EMR Vacation Rentals Response


Thank you very much for providing us a testimony on your recent stay at the Le Hermitage Penthouse in Vancouver. I'm happy you thought the place was beautiful and nice. We hoped you enjoyed your stay.
Please, next time you plan on staying with us at any of our properties, contact us with any issues that arise with the property during your stay. We have a good group of people who can respond to property maintenance issues in a timely manner. Finding out after your departure does not help us to make sure your stay was the best it could be.

Testimony for Anderson Cove

Thank you for soliciting my opinion on my recent experience at Anderson Cove. Below are only constructive criticism and I just wanted to bring it up for future improvement to your services. I have rented many vacation homes before and often dealt with VRBO and found their check in process much easier, about 4-5 days prior to our arrival I was trying to contact your company through email, but was not able to get respond back. I tried to phone the day before but the person was away on holidays and I wasn't able to get a hold of them. Anyhow until the morning of our arrival I wasn't sure if I could get in to the house or not. After all I was able to get in touch with Dana and what a sweetheart she was, can't say enough about how wonderful she was to deal with. I also met Matt the owner, he was a great pleasure to talk to. He was very hospitable and allowed us to check in sooner. We loved the house the location and the space. Unfortunately even though I had paid 200 for cleaning fees the place was not clean at all. There was dust, hair, spider web everywhere in the corners. The furniture was falling apart and the chairs were on their last legs. I would have thought the standard for a home like this would be a little bit higher.
Again this was a beautiful place and my initial thought was I would love to stay there every summer and make this trip an annual event but I am not sure if I would stay at Anderson Cove. Loved the owner, loved the location, and loved the house.

Testimony for The Brae Cottage

Wir haben zwei schöne Wochen in der Brae Cottage verbracht. Das Haus ist komfortabel eingerichtet und es hat einen sehr schönen Blick auf das Meer. Mit den vorhandenen Ferngläsern kann man Kreuzfahrtschiffe, Wale und andere Dinge gut beobachten.
Im Garten des Hauses wird man von Hasen und Wachteln besucht. Das Haus liegt in einer ruhigen Gegend. Wir haben die Ruhe sehr genossen - auch bei der Benutzung des Whirlpools.
Der vorhandene WLAN-Anschluss war optimal. Es gibt auch einen gut funktionierenden PC.
Annehmlichkeiten wie Restaurants und Ausflugsmöglichkeiten erreicht man in ca. 20 bis 30 Minuten. Auch Victoria ist in ca. 40 Minuten gut zu erreichen und man kann dort viel erleben. Ebenfalls sind die Weinrouten und die Proben in den Weingütern ein besonders Erlebnis.


English translation.
We spent two beautiful weeks in Brae cottage.
The House is comfortably furnished and it has a very nice view of the sea. With the provided binoculars you can watch cruise ships and whales and other things well. In the garden of the House, it is visited by rabbits and quails. The House is situated in a quiet area. We have enjoyed the tranquility - also the use of the hot tub.
The existing Wi Fi connection was optimal. There is also a well functioning PC.
Amenities such as restaurants and excursions can be reached in about 20 to 30 minutes. Also Victoria is easily reached in about 40 minutes and you can experience much there. The wine routes and the wine tasting in the vineyards are a special highlight.

Testimony for Beach Towers

The condo was poorly equipped, with poor furnishings, minimal cable service, and construction noise during the days. Floor plan was very poor, with the only deck off the second bedroom, and poor kitchen layout. Furniture looked like it was re-runs from someone's house. There were no fans when we arrived, and poor ventilation. Parking was challenging, as we had a small car spot we drive SUV's, and no bike storage. However, location was great, and service from EMR was good.


The EMR Vacation Rentals Response


Thank you very much for providing your experience at the Beach Towers. We are sorry the property did not meet your needs. We are confident the property images portray the furnishings and the layout accurately. EMR Vacation Rentals agent did make you aware of the construction nearby and you did a drive by viewing of the building to confirm its location and the construction work. However, this is a major metropolitan centre with construction going on throughout the business hours of the day time. We have no control over building projects throughout the city. Most parking stalls in downtown Vancouver condo towers are built for mid sized SUVs and smaller vehicles. Large trucks and over sized SUV's find it challenging to fit with a lack of space on either side of the stalls. We experienced a mini heat wave during your stay but weather conditions in Vancouver generally are cool and opening a window will let the ocean breeze come through, however, this property should invest in a couple fans we agree. As for bike storage, the property does not advertise any additional storage.
We are happy to see you liked the location and felt our service for you was good. We hope to be able to find you a property more suitable to your standards the next time you stay in Vancouver.

Testimony for Le Hermitage Penthouse

L'Hermitage Penthouse is a wonderful place to stay in downtown Vancouver. The views are quite incredible, and it is very convenient for anything you might want to do or see. The apartment is well equipped, and the accommodation very comfortable. A bonus is the parking - two reserved spaces in the secure basement garage. Brenda Dominy from EMR Vacation Rentals was extremely helpful - telephoning me in England from Canada to sort out our reservation. Kate, the greeter, was equally helpful and they both made our short stay the success it was. Many thanks to them both.

Testimony for Oceanfront Escape

We enjoyed out stay at this home. It was spacious and the view was everchanging. We would consider staying here again if we visit the Island. Only thing, it was a very hot summer for this area, unusually hot, and upstairs was difficult to sleep until about 2 am in the morning, then it was ok. No one has ac on the Island because it usually never reaches these temperatures. But August is getting hot everywhere. Nice location, close to the Butchart Gardens and Victoria. Mill Bay is only 35 minutes away if you catch the ferry right so good reason to stay here. Nice folks in the neighborhood to talk too and lots of rabbits.

Testimony for Cedar Shores

Absolutely awesome from start to finish. Everyone was so nice and so helpful. This was the very best experience we have ever had, and we wholeheartedly recommend your company and this home.

Testimony for The Pinnacle

I have enjoyed my contact with Brenda at EMR right from the very first e-mail that I sent in asking about rentals in Yaletown. The information provided was always clear, upfront, and professionally delivered. The greeters were top notch and made my arrival that much more pleasant. The unit was clean, well stocked, bright and airy. I had all of the things provided for my stay as well as the advantage of the location! I look forward to using your services again.

Testimony for Pendray House

EMR was extremely helpful throughout the whole process. We had a large group of people with a lot of different needs so they helped us find the best rental for everyone. Anytime we had a question before or after we made our reservation they were quick to answer. When we are booking our next vacation, our first stop will be EMR.

Testimony for Richards Mews

The apartment is well located and within walking distances of different city interests. The greeter was very helpful and friendly, we appreciated her care. The main problem is the warm apartment and lack of air and the accommodations for a third person not comfortable if an adult or teen. The size of the apartment would justify air conditioning as leaving windows open was very disruptive lots of noise in this neighborhood all night and early morning. Very warm apartment. The hide-a-bed mattress was very uncomfortable with springs at the surface of mattress. Our daughter needed to use the couch to sleep. The bathroom was moderately clean and could be improved we found towels with a fowl odour needing to be washed again. Remediation of these issues would guarantee a better value for this stay.

Testimony for Manor Suite Off Rockland

The owners of the property are very nice, and the suite is nicely appointed. The bed is comfortable, and the kitchen is useful for quick meals. The neighborhood is beautiful, and the walk into town is great for those who enjoy walking. The suite is in a walk-out basement, and though there are windows, it is a bit dark.

Testimony for Maple Retreat

The house was perfect apart from not having air conditioning, this would not have been such a problem if there were mosquito blinds at the windows and doors so that we could have had some air flow through the house. At all times the house was warmer inside than outside. Meet and Greet lady Sandra was just lovely and on time and helpful, you need to keep her. Hopefully we will use this property again in the next year. See you again.

Testimony for On The Beach

Although advance booking and financial process were good follow up to our concerns was very unsatisfactory. We are very displeased with an exhoribitant rental fee charged for a very dated unit. Beds were extremely uncomfortable and pictures do not demonstrate the dated age of all furnishings in the units rented. We will not recommend these units to friends or family who live in Metchosin or out of province visitors. Unit was very clean, however, that does not make up for the out dated furniture. Our comfort level for family meals, TV viewing, sleeping was very poor. This rental is not good value for the exhoribitant rental fees charged.


The EMR Vacation Rentals Response

Thank you very much for your letter providing your experiences at this property. We are sorry the furnishings are not appointed to your taste. We feel the images do demonstrate what the property does provide. Yes, the furnishings are retro and the rate value is reflective for a 4 bedroom sandy beach front vacation rental, which is hard to find in the greater Victoria area. Your party had 7 people staying for 1 week. This means the per person value was $51.02 a night. We suspect it is an error that you rated the cleanliness as "poor" but in your testimonial claiming the unit was "very clean". You also mentioned the booking process was "good" so the we suspect you mean't the reservation agents service was good and not "below average". However, we have forwarded your experiences to the owner of the property as they may wish to take your concerns into account for future updates to the property. We are sorry you did not enjoy your stay but since there are no complaints about the beach at least we hope that part of your stay was exceptional.

Testimony for Abode at the Beach Retreat

We were very pleased with the vacation rental. I would recommend it to my friends. Wifi internet connection was very poor, had a hard time to use as service would come and go. Had a great time. Planes are a bit loud.

Testimony for The Lakeside Cottage

We had a great stay at the Lakeside Cottage, but found the website to be misleading as this is a one room cabin with a murphy bed in the living room. Also it was not as clean as could be with cob webs and dead insects throughout. The location was perfect though and we really appreciated the flexibility of our reservation agent.


The EMR Vacation Rentals Response

Thank you very much for your letting us know you enjoyed your stay at the Lakeside Cottage also for providing us some constructive ideas to better advertise the property feature. After a review of the listing, we have made some adjustments to show the queen Murphy bed and to mention that the cottage is a studio style open plan. We are reviewing the cleaning issues as pointed out to ensure it is corrected. Thank you again and we hope to see you again soon in the future.

Testimony for Sheraton Wall Centre 11

The accommodations exceeded our expectations and contributed to us having a wonderful time in Vancouver. The location was spot on! We found the unit to be clean and beautifully decorated. All the appliances were in good working order and the unit was very well stocked. If there was a negative, it was that some of the dresser drawers in the master bedroom were unusable. We would definitely consider this unit in the future.

Testimony for Abode at the Beach Retreat

Beautiful Spot, all the comforts of home, very nicely appointed. We would have appreciated a selection of movies, some board games and a bird book. The tow planes were super annoying, but overall that is a small thing. Also, would have liked a slightly larger BBQ. Again, the above is for your reference and are not major complaints. Overall we loved the Abode at the Beach and would definitely come back.

Testimony for Edgemont Oasis

We live in Hong Kong, my parents and my sister and her family live in Edmonton. Every year we meet in Vancouver and we rent a house so that we can spend as much time together as possible.

I was surprise that someone was living downstairs next to the Laundry room. I noted that on the description it stated that there is a private caretaker's residence on the property. It did not state however that the caretaker had complete access to upstairs as there were no locks on the doors. It did not state that someone was actually physically living there.

I went downstairs on the July 26th to do my laundry and was surprised to see the doors to the caretaker's residence completely open, music on full blast and someone using the clothes dryer.

I think that the fact that someone was living downstairs was inaccurately disclosed in the description. I also thought the amount I paid for was for an entire house not part of the house. Knowing the fact that someone was downstairs, we did not use the basement. I rented a house because of privacy, if I had known that we would be sharing then I would have stayed in a service apartment or hotel.

I am disappointed on the lack of disclosure in your description. I would suggest that you rectify the description otherwise I would be hesitant to use your service again.


The EMR Vacation Rentals Response

Thank you very much for your review of your stay at the Edgemont Oasis. We are sorry to hear that you did not enjoy your stay at the house. By reading your review, it is not the overall property that is a concern but the security between the caretaker's suite and main part of the house. This will be discussed with the owner to put a lock on the laundry room door. However, we do wish to address some of the other points you brought up with regard to disclosure of the caretaker's suite. As you correctly point out we do advertise there is a caretaker's suite on the property. We are unsure how that can be viewed as possibly unoccupied during a guest stay. The reason why we advertise the caretaker's suite is to show guests, like yourself, full disclosure that there is a person living in the caretaker's suite. The caretaker does not have full access to the house and are aware of this policy. The laundry room is shared by the caretaker suite and the main house. The caretaker tenant is allowed to use the laundry room periodically. There is a door between the laundry room and the main part of the house, the caretaker's suite has a door to the laundry room as well. This means there is two doors and a room between you and the caretaker for privacy. One door while the caretaker tenant is using the laundry room. You can make sure this door is closed during your stay. We will look to make sure the caretaker tenant makes sure their suite door to the laundry room is closed even when using the laundry room. As mentioned above we are going to put a lock on the laundry room door for added security. Thank you again and hopefully we will see you again in the future.

Testimony for False Creek Breeze

We stayed at False Creek Breeze while my husband was getting medical treatments nearby. The location was great, walking distance to everything as well the water taxis provided a convenient and relaxing way to go to Yaletown and Granville Island.
Our accomodations were clean and modern. There were only a couple of downfalls I can think of, we personally would have preferred a unit on the front of the building, as it was summer and there was no air conditioning we had to keep the windows open all night and it was a little noisy from the nearby police station, garbage pick up in the morning and the seagulls, haha. But we live on a farm in the Fraser Valley so this noise may not bother others. The radiant floor heating would be nice in the winter but would not turn off so perhaps this could be figured out for future guests staying in the summer, it just added to the heat in the unit.
Besides these few things our stay was very good.

Testimony for Robinson Lake Retreat

Robinson Lake Retreat is a very spacious property with a nice 'lived in' feeling with many of the owners personal effects available for use e.g. the vast LP record collection and turntables. Its in a lovely location. Its fixtures and fittings are dated and collection of paintings bizarre. Carpet rather than lino in all the bedrooms would be nice. We thoroughly enjoyed our stay and meeting the owner on arrival. He did not wish to 'outmuster' us on departure but we did call and speak to his mother.

Testimony for Miraloma 209

We did have the following problems; the toilet flushed 9 to 14 times after each flush. Our phone did not work for over 10 days so we had to wait until building repairman was working to be able to report it. It took 5 more days to repair. We had to go down on the floor to turn on and off the water in able to use the toilet. When it was fixed it still half flushed about 8 or nine more times. The phone finally started to work after 10 days - the building manager nicely let us use the phone in the board room until it was fixed. I wish there were some instructions as what to do when the wedding music in the garden and The Latch continued loudly after midnight. We did enjoy our stay and the unit was quite nice except for the toilet and phone problems.

Testimony for Marina Breeze

The Marina Breeze apartment is a dream. The location is perfect and very quiet despite the bridges close by. The unit is beautifully decorated and very functional. Our greeting agent, Isabel, was very kind and gave us good tips about places to visit in Vancouver and surroundings. We will return to Vancouver and will definitively book a rental from EMR.

Testimony for A Herons Rest

We enjoyed our stay very, very much. The house, the sea, the wildlife and all the stuff we might use, the phone calls, and so on. A week is way too short. For sure, we hope to come back again. It was a very long, but very beautiful drive from Alberta. Greetings from Jan and Annemieke. Fort Macleod AB

Testimony for Zen 203

The apartment was far better than I had anticipated, even though it looked lovely. It was perfectly clean. And was very high spec. The patio had fantastic furniture, and was ideal for catching the sun. Everywhere was spotless, and the equipment was all of excellent quality. I could not rate it more highly.

Testimony for Capitol Hill Executive House

This was our first vacation for our extended family where we looked for a house rather than multiple hotel rooms. It turned out to be a very positive experience. The Capital Hill Executive House was perfect for us in terms of sleeping capacity, and proved to be an excellent home base for our stay in the Vancouver area. The kitchen amenities, dining and living room areas were just right for our needs. The location, while not in the heart of the city, was within a very reasonable driving distance. All in all, this was an experience we would gladly repeat.

Testimony for Anderson Cove

I thought EMR did an outstanding job. I appreciated the clear email confirmation throughout the reservation process. Having a greeter available to answer questions in advance of the visit, open the home and ensure everything was in working order was also a nice touch.
The Anderson Cove property was as we expected. It was rustic, but the home was well equipped and the welcome booklet had a lot of pertinent information. However, having the well run dry was an unpleasant surprise. Although it was repaired that evening, we were unable to prepare dinner at home and had to make alternate plans at the last minute after a long day out on a whale watching excursion. Since we were only there 3 nights, I would have expected fully functioning water for the duration of our stay.
Overall, we thoroughly enjoyed the vacation and would recommend EMR, British Columbia and the Sooke area in particular to family and friends.

Testimony for Sunshine Falls

The property was outstanding, and Simone was excellent to work with. Thanks for helping make our Vancouver Vacation so pleasant.

Testimony for The Brae Cottage

We had a very relaxing and restorative stay at the Brae this summer.

The house was very clean, comfortable especially the couches.

The information booklet provided in the cottage could use more detailing. For example, there was information missing about the tv/dvd player and the hot tub.

Testimony for Le Hermitage Penthouse

Overall, the accommodations were very nice. We were surprised that 2 or the 3 beds did not have mattress pads and felt this took away from the comfort. Also, one of the 3 showers had a semi-plugged drain that left occupants standing in ankle deep water by the end of an average shower. We wanted to share these two items with you as a suggestion on how to improve this particular rental.

Mary

Testimony for Cedar Shores

Cedar Shores Vacation Home was a beautiful home with lovely views. I loved being able to have direct ocean access from the back yard. It was a very peaceful setting but yet only 20 minutes to downtown Nanaimo. Our whole family had a wonderful time there and we would recommend it to our friends.

Testimony for Miraloma 203

Miraloma was a beautiful setting and Sidney was a great place to visit.

Testimony for Deep Cove Lookout

What a beautiful location and a great house. I will be back.

Testimony for Cedar Shores

The view was amazing, the house suited us just fine and the owner very accomodating. Would rent it again and refer as well.
Our family had an amazing time and fantastic memories.

Testimony for Oscar Winning False Creek Views

The condo was awesome, view amazing, comfy, clean. Walking distance from Granville Island and many things. Also close to bus lines. Only a beautiful 30min walk to downtown. We loved it. We were there for a conference, much more economical and relaxing then a hotel, even a great hotel. EMR was awesome.

Would suggest to EMR that you allow people to put payment and deposit on different cards. That is a lot of money to put on one card.

Testimony for Deep Cove Lookout

We had two families of 6 in the cottage and had lots of space for all of us to eat meals together, and relax on the deck together. Also the bedrooms are all spacious which allows for spreading out our luggage, as well as lots of closet and dresser space to use. Four washrooms for 12 people was also great. One evening we had additional family over for dinner and could seat everyone between the dining room and deck. 25 people all together. The kitchen is also nicely spacious to allow several of us doing meal prep at once. It's a wonderful cottage with an amazing view and lots of space for everyone in it. It would have been nice to have had water access. We generally walked into town and used the beach there which was alright. Deep Cove is a nice little town. Also we found the access to various places to be quite convenient. We had a lovely stay.

Testimony for Domain

A dark, cramped basement apartment with low ceilings. The decor is rather stylish, but overall the place is constrictive and rather depressing. Trash strewn in the entranceway doesn't help, either. The so-called master bedroom is so small there's no room for dresser or nightstand and its attached bath is cruise ship size.

Ethnic-bohemian neighborhood holds some interest and a variety of good eateries, but is on the eastern edge of the city and out of walking distance from other attractions. And the house sits at the intersection of two very busy, noisy streets.

Don't be fooled by the pics of the place, which show it as bright and airy, or like us you'll be disappointed.

Testimony for Anderson Cove

A pretty, relatively secluded spot on water that was sheltered and swimmable and canoeable. A number of lovely parks for hiking close by and great food that, despite the seclusion, is as close as 10 minutes away. The home is bright and spacious and relatively well appointed except for a lack of waste baskets. Decor is pleasant, if a bit heavy on the knotty pine.

Renters should be aware that getting to the dock requires a bit of a hike down a steep, narrow path.

All in all, a fine place to kick back and enjoy the outdoors.

Testimony for Ravenwood Cottage

We, including my sister-in-law's family enjoy very much our stay in Parksville Ravenwood Cottage and we're looking forward of spending sometime again next year. It's a great place for a family to stay. With all the amenities, parks, beach, natural parks etc. around the area it's just the right place for us to stay. I would surely recommend this place to our friends. We surely be there again next year.

Testimony for Resthaven Cottage

Without doubt one of the best holidays I have ever had. Polite, friendly and efficient service from the booking staff. Lovely cottage,ideally situated and friendly neighbours. Just a pity the weather wasn't a little warmer but that is out of your control. Keep up the good work.

Testimony for West End Oasis

Your service, from the original correspondence to the efficient greeter and the stunning accommodation, was excellent. We will definitely use your service again whenever we visit Vancouver.

Testimony for Domain

We enjoyed our stay very much, although the address was somewhat confusing as in my case, driving to it from the airport by a taxi driver who wanted me to get out on Commercial Drive even though I couldn't find the address caused quite some stress we were given a Commercial Drive address that doesn't exist, and actually the entrance to the apartment is on First Avenue. Furthermore, we had no idea whatsoever that it was a step down from the entrance alley somewhat like a basement flat, which was rather disconcerting.

I would suggest installing a switch in the bedroom with sitting room and raised bed, because at night it was quite a task to feel my way to the bathroom.
Otherwise, very good, we enjoyed our stay.

Testimony for Tanglewood 47

We had an awesome time. Special thanks to greeting personal.

Testimony for Morley 303

It was an excellent location, we could walk to anywhere downtown or on the harbour and in fact used our car very infrequently. It was great if you have a dog as there are 2 green spaces across the street. There are excellent restaurants and pubs within 5-10 minutes and the cafe/restaurant around the corner is a great breakfast/lunch spot.
The only concern we had was with the car. Unloading in the alley cost us a parking ticket even though we only left the car unattended for 10 minutes. If you are lucky it is better cheaper to park at one of the street parking spots on either side of Waddington Alley. The second concern with parking was the lot where our pass was for. If we left in the morning and returned before 3-4 pm we could not find parking in the lot and had to pay for parking at another lot, so advise that you make a long day of your car trip or if there was some reimbursement or allocation for another of the Roberts lots it would be nice.
Despite the issues with the car we would return to this location in a heart beat. We still haven't seen all of Victoria, even after 2 weeks, and we never got further north on the island than Butchart Gardens.

Testimony for Abode at the Beach Retreat

Beautiful place to stay!

Testimony for Aquarius Mews

A very enjoyable time in Aquarius Mews - location perfect for everything and great views. Tastefully decorated and furnished apartment with well equipped kitchen.

Testimony for Robson Urban Retreat

The service and communication was excellent. We would certainly use this service again if needed. Location was fantastic and we appreciated the owner allowing us to have a small dog.

Testimony for Strachan Point

The house was beautiful and clean. The pool was especially good - well heated and comfortable. A few suggestions for the future

- Better directions to the house. The website directions were terrible - it made no sense at all and we got extremely lost.
- Spray the house for mosquitos - there were lots of mosquitos in the house - we all walked away with multiple mosquito bites.
- Add a stereo or way of listening to music in the house.
- Provide better cookware - cast iron skillet, better sized skillets, pans.

However, we overall really loved the view and enjoyed the house itself.

Thank you!

Testimony for Morley 303

The flat are 303 Morley was generally well-equipped and well-maintained. The location is unbeatable most everything is within easy walking distance. The Welcome Guide with information on Victorias attractions, transportation, restaurants, etc., was particularly useful, though it could use updating in some areas. The Malahat no longer runs, for example. I look forward to staying with you again and will recommend your service to friends.

Testimony for West End Oasis

Great service and accommodation look forward to booking with EMR again and certainly will recommend this accommodation to business, friends, and family.

Testimony for A Herons Rest

It was very quiet and private which is a plus. The beach was lovely and the wildlife interesting. The washer and dryer was also a plus. I would also like to say that the fireplace is amazing. It heats up the whole building quickly and there was plenty of firewood available. We felt that our time at A Herons Rest was a positive and enjoyable experience which we would like to have again.

Testimony for Strachan Point

Great view, beautiful home. Location is a bit remote for basic supplies but quick access to Stanley Park. Couldn't beat the deck and and overall tranquility.

Testimony for Sheraton Wall Centre 11

The apartment was lovely, only wished there was sun on the balcony!

Testimony for Creekside House

Overall, it's a really nice place to stay, our expectations were met. We enjoyed the quiet of the neighbourhood, and the kindness of the neighbours.
We have had a great time in Creekside House.

Testimony for A Herons Rest

We've just returned from a week at A Heron's Rest - myself, my husband, his mum, dad and brother, and out 19 month old son. So here are our thoughts

Firstly, wow, what a setting! Perfectly secluded with the sea just a few metres from the garden, but also within walking distance of the shops for supplies. It was wonderful sitting outside, watching the wildlife. We saw sea otters, dolphins and the eponymous heron at high tide bald eagles, crabs and fish in and around the rockpools at low tide and deer and a racoon in the woods around the house.

A Heron's Rest is an older property and so is a little dated in its furniture and decor, but was extremely comfortable and had the feeling of a well-loved home rather than just a neutral place to sleep. The kitchen was very well equipped, with every utensil or pan you could possibly need alas no dishwasher though!. There were also many extras which we, and our toddler, really appreciated the piano, the lawn games, the Landlubber boat, the slide and swings, the supply of felt tips and paper, the videos and all the games and toys. My in-laws loved the powerful binoculars and the wildlife books and my mother-in-law spent hours glued to them waiting for the sea otters to surface.

The layout of the house was wonderful with the open plan living area and huge picture windows. The bedrooms had plenty of room for suitacses and the beds were comfortable. The only downside was that there was only one bathroom between the six of us. However, it was huge, with plenty of towels and storage and hanging space, so the inconvenience was minor and was totally outweighed by all the positives the house offered.

I have marked down the reservation agent's service only because the agent invoiced us the wrong amount - the low season instead of the shoulder season. It was no problem and we emailed her back to say that we were being charged too little. However, before we heard back from her with the correct higher price, we'd received an aggressive email from someone else demanding payment. It was all resloved, and other than that misunderstanding, the service was excellent.

A nice touch was that our hosts emailed us a week before we arrived to tell us what wildlife there was around, and also phoned us our first morning there just to check that we had everything we needed. Our greeter, Susan, was also very helpful and thorough and was very accommodating with our arrival time.

So in summary, a fantastic place to stay for a really great vacation.

Testimony for Serenity Seaside Cabin

The cabin was a beautiful, peacful place to relax and explore British Columbia. My friends and I enjoyed the perfect ladies retreat and were able to prepare well based on Blake's EMR agent detailed information. We conquered the steep dirt road to the cabin and were able to find our way to some nice spots based on our greeter, Jim's, excellent recommendations. We had sunny mornings to enjoy eating breakfast together on the porch and watch the harbor seals and bald eagles. At low tide, we were able to explore near the dock to see the little tide pools and some interesting jellyfish. We were short drives from groceries, Victoria, and Butchart Gardens making this a perfect spot to either rest on site or go into town. We had a wonderful time and if we get a chance, we would love to return.

Testimony for Parkwood Condo

The ideal condo for us, very clean and easy to maintain. Fully supplied and all amenities and appliances were in perfect working order. Within walking distance to shops and a great walking trail.
Greeter was friendly and helpful. We would stay here again and highly recommend it to others.
B & B
Reno, NV

Testimony for Bee Suite on Homer

I think I will stay again in this suite, but I also want to ask for some improvements and things I missed especially when I did the laundry, respectively

1. a better iron
2. a bigger ironing board
3. a cloths dry rack
4. a better matress - we are Europeans and therefore we had big problems with the bed it was too soft.


Testimony for Point Grey Cottage

We had a lovely stay at the cottage. The only thing we would recommend is to have the dishes cleaned before guests arrive we did wash most of them before usage and the shower was a bit difficlt to keep clean as the drainage needed cleaning as well. Apart from this lovely neighborhood, nice little house, we loved the furniture. The son of the owner living downstairs was very nice and helpful as well.

Testimony for West End Oasis

The unit we rented exceeded our expectations. It was well-equipped, clean, and comfortable. We enjoyed being able to make meals and the kitchen was very well equipped. The location was perfect. We had excellent service from our greeter. We will definitely use EMR again!

Testimony for Spectrum 31

I live in North Delta and am very familiar with downtown. The location of this condo could not have been better. The accommodations were absolutely perfect and the greeting service was the best it could possibly be. Compliments to Simone! The only comment I wish to make is that the elevators were slow however, when you get to the 31st floor and you are looking at all of downtown etc., you soon forget about the elevator! I would highly recommend this accomodation.

Testimony for Richards Mews

We found Richards Mews to be perfect for our short stay in Vancouver. The condo was clean and comfortably furnished, with a well equipped kitchen. It is ideally located within walking distance of Yaletown's restaurants and Sky Train station and with the shops of Robson Street and Granville Street just a couple of blocks away. Our greeter was prompt on our arrival and showed us all of the facilities that the apartment had to offer. I would highly recommend this condo!

Testimony for Sheraton Wall Centre 11

We liked the accommodation. The place was great. We liked the general layout of the apartment the parking was great the location was great security was a bit laborious the second bedroom could have been more comfortably arranged. The noise of water running in the main bedroom apparently the air circulation was annoying but not a major distraction. We especially appreciated the efficiency of the rental agent.

Testimony for Pendray House

We had a wonderful weekend at Pendray House. The setting was beautiful. The house had very comfortable beds and soft cozy duvets on the beds. The kitchen was equipped with all the necessary equipment an tools. There were books on the shelf for reading. Lots of outdoor seating. The weather was fantastic while we were there. It was the first really nice weekend in the area so our timing was perfect. It was great for walks or looking at starfish on the beach when the tide was out. We were a group of five women friends from high school celebrating our 40th annual get together. The five bedrooms and three bathrooms really added to the enjoyment of the weekend. The short drive to the airport or ferry made it very easy to get everyone in our group to their destinations after the weekend. A rental car is a must if you plan to see the surrounding area. The only improvement I would make to the house is to widen the driveway so it is easier to get in and out of and possibly make room for two cars to park side by side. The only thing that was missing in terms of supplies at the house was a box of facial tissue Kleenex.
I would stay there again with a group and would highly recommend it to anyone else.

Sincerely, Maureen, Saskatoon, SK

Testimony for Sunshine Falls

It was a great place to spend the holidays and the service and coordination was excellent.

Testimony for Strachan Point

Our short stay at the Strachan Point was generally enjoyable. The view from the backyard and the pool area was fascinating and breath taking! The property was spacious and the weather was very warm and pleasant. The kitchen was well equipped with all the necessary tools. The place was reasonably clean.

The main disappointment was the pool. It was frigid cold! The pool was very cold throughout our stay. We were not able to use it in the five days we were there even though the weather was unexpectedly warm. That was a huge disappointment for us.

Our greeting agent was very helpful with that.


The EMR Vacation Rentals Response

Thank you very much for your sharing your experience at Strachan Point. We are glad you enjoyed the property with the exception of the swimming pool. Since your stay was during our low season time period, the pool is still winterized and heated during the summer season period only. The rates in the low season reflect pricing due to seasonal restrictions on some of the amenities like the pool. Yes, we did get a few days of unseasonably warm weather during your stay, which was very nice for your stay, but the weather did change back to cooler weather not long after your check-out. We do advertise the pool is closed during the low season rental months. We are able to turn the heating on during the low season if the guest is willing to pay an extra fee to have it heated and remain heated during their low season period stay. Please speak with one of our reservation agents in the future if you wish to have a heated outdoor pool during the low season period. Thank you again for your comments, we hope to see you again soon.

Testimony for Oceanfront Escape

We all enjoyed our stay very much, beautiful view, miss it already. We would stay again. Just a couple of things, lack of big bowls and platters, not a big deal. The beds where not really comfortable especially the sofa bed,we would bring our own pillows too. Overall for what we paid we really cannot complain. We enjoyed the hot tub very much. Great location and awesome jets. Thank you for a memorable weekend!!!

Testimony for Grant Manor

We had a great stay at Grant Manor. The house was very clean and alot of room. It was a great experience for us being it was the first time we had shared an accommodation with another family. The laundry facilities were great to have and the access to a BBQ. It worked out perfectly, we were able to get together for dinner's and breakfast. The house was in a great location, close to downtown, Stanley Park and the highway access. Parking was never a problem. We would most certainly do it again.

Testimony for Grant Manor

Our expectations were met all around. The house was very clean. We found everything we needed in the home. The location was perfect. It was only ten minutes from downtown. The street was quiet and beautiful. There was no problem parking two vehicles in front of the house.
We were met by a very friendly manager. Everyone kept in touch at appropriate times so we had no worries about what, when, or how things would happen.
We will try to come back to this Grant St. home.
Having met the owner, she was very friendly and gave us our privacy. She gave us information on the home and area. She is a lady you want to come back to visit again.
EMR Vacation Rentals were very courteous and did everything they could to help us find our rental. Suzanne kept in touch and explained everything to me, as this was the first time renting a vacation home. She made the process seem very simple. Communication between EMR and us was almost instant. This was very important to me as I was on a very tight schedule.
I had originally signed up with another vacation home rental company, but they had to back out days before we left on our trip. Having the stress of trying to find another home for seven people at the last minute was not fun. Suzanne from EMR made it stress free. I am very thankful to her for that.

Testimony for Richards Mews

Lovely! Great service, great condo. We'll be back!

Testimony for Morley 303


Overall, a great stay. Only one thing that I would like to share

I felt I received too many emails from both Blake and the EMR. I know I had booked two separate times within a week, so I received double of everything. Not the fault of Blake it's more your system of communication. Is there anyway of streamlining or simplifying your email distribution? I had a hard time keeping up with it all!

Thanks,
Sandy


The EMR Vacation Rentals Response

Thank you for for sharing with us that you had a great stay at the Morley 303. We understand you felt that our reservation system sent out too many e-mails for everything. EMR Vacation Rentals is moving to a new reservation system this summer 2012 in hopes to simplifying the process for bookings which may mean fewer notification e-mails from the system.

Testimony for Capitol Hill Executive House

Condition of the accommodation is less than excellent because of a broken bed in the master bedroom. However, the owner repaired it after the first night's stay.

Testimony for Condo at the Pier

I've used EMR more than once and Ive always had great experiences with them. They have a great list of properties and terrific staff who I found are so much more professional than the other agencies Ive contacted or used. I've generally dealt with Heather or the owner of the company and surprisingly found they're there to serve you, not the other way around. I noticed they were the only agency that got back to me when they said they would. I would recommend anyone looking for a rental property to contact them.

Testimony for Firenze Condo

Our greeter, Julia, made our stay one of our most treasured memory. Thank you, Julia!

Testimony for Ships Point Beach House

If you are looking for place to get away from it all, this is it. It was very peaceful and quiet with little to no traffic on the road out front. The people that you do see are friendly, but really the only place you are going to run into them is if you are out for a walk. The view of the ocean is awesome, and being able to walk right out of the lower level and basically be in the ocean in 200' is pretty cool too. If you are looking for the city lights this place is not for you, it is pitch black at night awesome for sleeping. If you are looking for a romantic evening just light up the wood stove and curl up on the couch, or step outside and look up at the stars. Overall a quiet place with a cool view, and the people we dealt with from the reservations to the greeters went out of there way to make sure everything was to our expectations.

Testimony for Oceanfront Escape

The house was amazing with an incredible view! Only complaints are that the sofa bed was not comfortable as a bed and the chemicals in the hottub were overwhelming. Fortunately we came back when the hottub service person was there and he brought them down to an acceptable level.


The EMR Vacation Rentals Response

Thank you very much for your stay and we are glad you enjoyed the property and views. We are looking into the hide-a-bed to see what might be making it uncomfortable. The hot tub is set to a cleaning standard to ensure that it is safe after a customer departs. Some times after a guest departs and a guest immediately checks in on the same day, the cleaning of the hot tub may have a stronger scent from the chemicals to balance the water. We are glad to hear the hot tub maintenance person helped set the tub to your liking.

Testimony for Big Beach House

Just a few words to say our time at the Big Beach House was excellent. We would recommend this vacation home to anyone traveling to Ucluelet. The home was very clean, organized, and comfortable. It was clutter free, the art enhanced the setting, and the hot tub was wonderful. Thank you for accommodating Noble, he had a great time. Karla was very warm and welcoming, thank you for inviting us back. We will be returning. Kind regards.

Testimony for Domain

EMR Service, shaky at first, once contact from Brenda then I had at least a person to contact marvellous. Efficient, clear communication. Thanks.
Property owner - Good property, as described, no unpleasant surprises. Owner was very polite and helpful, communications clear and concise. When help was needed for an iron & ironing board, the owner obliged.
I would choose both EMR and this property in future if needed.
A very minor negative would be no thermostatic control of the heating system in the property. Remedied by asking people upstairs to crank up the dial.

Regards

Testimony for Sheraton Wall Centre 11

Outstanding service - all around - we had one issue with the Internet, when we checked in - nothing but hard work for us from EMR - Outstanding work.

One of the best companies I have ever used for travel.

Testimony for Morley 303

We stay two wonderful weeks in Morley 303, I felt like home, the downtown location is excellent, everything is nearby, the apartment is extremely well equipped, I believe that value price ratio is high. Definitively we would recommend this location.
Thanks again. From Venezuela, South America.

Testimony for Bungalow 59

I thoroughly enjoyed my stay at Bungalow 59. Clean comfortable accommodations , homey and had everything you needed to set up house for two months. The yard was done very nice and luckily on some warmer days I got to enjoy a few picnics out there but coming at a warmer time of year, the yard would be spectacular. I was overall very pleased about everything.
I didn't know Victoria at all, and I am so glad EMR vacations steered me to Oak Bay, I loved it there and would not hesitate to recommend it to anyone. It had a bit of everything for visitors. The beach was more than a 20 minute walk , but having the use of a vehicle made that not a problem.
I would come back but I like to explore new areas every year.
The staff at EMR vacations were always helpful courteous and great to deal with.
Thanks to all.

Testimony for Oceanfront Escape

I enjoyed my stay in Sidney. The view was to die for the location made sightseeing a breeze. Watching the boats come and go from the marina was entertaining. I thought fishermen were out earlier than they actually are. The house had lots of room and was comfortable.

Testimony for Serenity Seaside Cabin

Thanks for a great weeekend.

Testimony for At the Stadium

Your booking and deposit taking service seems over bureaucratic. We often stay in similar accommodation in NZ and Australia where it is much easier. You seem to have created a bureaucratic nightmare with all your documentation such of which is quite simply misleading and in need to review.

And why, having had my credit card debited with the accomodation fee and a deposit hold put on electronically was I expected to sign credit card voucher after you had already receive funds from me?

The Stadium is an excellent location for a short stay in Vancouver whatever the time of year. A few minutes walk to the old town, close to China Town and the Metro just over the road.


The EMR Vacation Rentals Response


Thank you very much for your testimonial on your stay. We are glad to hear you enjoyed At The Stadium for your stay in Vancouver. We hope to see you again in the future.

We would like to address your concerns on how you felt about our booking payment process. In an age where credit card fraud is a strong possibility, we, at EMR Vacation Rentals, have to take steps to prevent it, in an effort to protect both the card holders and our business. Our merchant credit card service provider tells us the only way to truly protect ourselves from credit card fraud is to ensure we have proof that the cardholder did indeed have the original credit card on their person. Since most of the vacation rental bookings are from guests coming in from all over the world, the only way we can prove the guest participated in the transaction is to get a signed imprint of the credit card when the guests arrive. It is the merchant credit card companies that tell us this signed imprint of the guests card is really the only legal protection we have from fraudulent use and charge backs by unprincipled renters who could potentially stay and then claim they never did. Credit card companies will consider our guest agreement as proof of a guest participating in the transaction but its absolute confirmation with a signed imprint.

Hopefully in the future we can find a way to stop credit card fraud and these bureaucratic processes will be a thing of the past. In the mean time please understand it is a security precaution that helps protect us all.

Testimony for Oceanwood Executive Home

Very Nice House- clean and perfect for a home away from home feeling.

Testimony for Parkwood Condo

Thank you for a seamless reservation process and a delightful stay at the rental property! My greeter was very pleasant and accommodating, and the unit was very tidy and well-organized upon my arrival. I certainly enjoyed my stay!

Testimony for Astoria 19

We really enjoyed the condo once again. We love the panoramic view. The location is great. A few initial concerns with condition of the condo were dealt with very quickly, and to our satisfaction.
There was a change in our contact person, and we were not advised of the change. However, someone was assigned to us as soon as we made an enquiry.

Testimony for Abode at the Beach Retreat

Thank you very much we definitely enjoyed our stay. We have recomeneded it to all our family and freinds who would normally stay in a hotel. It felt like home and it was so nice to be able to function like normal and have the outstanding location and view. Thanks again Heather, Pauline, and EMR for letting us stay at this great location The Abode At The Beach
Sincerely Tim, Heather, Bayley, Darby, and Claire

Testimony for Abode at the Beach Retreat

Good place to stay along the ocean even though the winds were some of the strongest in this winter. BBQ was rusty and needs a new grill. The aquarium was unbelievable and provided hours of entertainment for my son.

Testimony for A Herons Rest

The place was exactly what we had envisioned. It's situated in the most ideal setting and the cottage itself was extremely well equipped with everything we needed and wanted.

The cleanliness was very good. I did notice some cobwebs here and there but overall it was good.

I also appreciated talking with the owner prior to our stay. He gave me a good idea about the nature spotting that we could anticipate and he was obviously eager for us to enjoy our stay as much as he must when he stays there himself.

I have already recommended the place to my friends and family. We would come again in a heartbeat.

Thank you.

Testimony for West End Oasis

The condo was great! The location was perfect. We really enjoyed it. We would definitely like to stay there again next time we are in Vancouver. Thank you so much. The only thing that would make it perfect would be 2 twin beds instead of the queen or king. But other wise it was fantastic!

Testimony for West End Oasis

Blake with EMR provided excellent service and helped us choose this location. The greeter was great and had everything ready for us before arrival. The best part was the apartment. Excellent decor, attention to detail, great location and I can go on for ever. My 10 year old loved the place and so did we. Will use EMR every time we are in Vancouver.

Thanks Blake.

Testimony for West End Oasis

We really liked the apartment.It was in excellent condition.
Linens were so clean and tidy.My kid was happy to see Wii games.
We want to thank the owner for thinking about the guests small needs.

I strongly recommend this property to others.

Testimony for The Pinnacle

The reservation agent was incredible. Lindsay went over and above my expectations. She was patient, understanding and made the process clean and simple for me.

The accommodations were excellent. The size was a little smaller than I imagined considering I have been living in a house for many years. Downsizing, even temporarily, always takes a bit of personal adjustment. The condo was in an exceptional location and very well equipped. There are so many options for every thing around the corner that I just couldn't have asked for a better location close to Earl's, The Keg, Buzz Cafe, Harrison Galleries, IGA Marketplace, Nesters. It was perfect. I would suggest a wireless router would be a great addition and added convenience for future renters. The caulking around the tub faucet is due for some maintenance and the TV is a little fuzzy but no major concerns. The couch is not the most comfortable to sit on but I managed had my exercise ball with me so used that. The condo facilities were excellent and the condo itself provided everything someone needs.

All in, this condo significantly contributed to my stay in Vancouver being incredible. A big thank you to Lindsay, EMR Vacation Rentals and the owner for providing such amazing facilities, services and experience.

Testimony for Condo at the Pier

We stayed at Pinnacle at the Pier for a post-surgery recovery. The condo was beautiful with many home comforts included. It was surprisingly quiet, the ensuite laundry was a boon, and the balcony pleasant to sit out. The floor to ceiling windows provided a ever changing vista and cheery light even during the overcast days. We enjoyed the location, and didn't have to drive anywhere, because of all the conveniences within a few minutes walk. The owners greeted us promptly and were friendly and accommodating. From the first time I contacted the reservation agent at EMR, she was efficient, professional easy to talk to and had information to my email instantly. We would definitely stay here again and I will use EMR rentals to visit elsewhere in the future.

Testimony for Lions Bay Estate

We had a really great holiday in Vancouver, the accommodation was top class, the views were spectacular, the service from EMR was outstanding particularly when our first choice of accommodation fell over.
The owner of Lions Bay Estate went to so much trouble to make our visit enjoyable. The owner erected a Christmas tree and lights which gave a feeling of home and particularly enjoyed by our grand children. We had an electrical blackout one night, which did not present a problem for us but the owner arrived to check that we were OK and delivered some food.
Our stay at Lions Bay Estate was very special and will be long remembered by all our family

Testimony for Horizons


My stay in this property was wonderful. The property is gorgeous, comfortable, clean and has beautiful and modern decor. Normaly the pictures on the real estate sites are better than the real property is, but it was the opposite. The apartment is much better than the pictures on the EMR website. Congratulations EMR, you all have done a great job. Since the begining of the rental process with Heather very efficient, Jack who really was very kind with us when we had a little problem, and Isabel our greeter who is a very sweet person.

Thank you very much and I'm looking forward to coming back as soon as possible to this beautiful City of Vancouver and I hope to be in the same property.

Testimony for Aquarius Mews

We had a fantastic time in Vancouver because we stayed at Aquarius Mews. The location is perfect for easy strolls along the water, to Granville Island, the Hockey Stadium and to many local restuarants. Being greeted by Simone was a delight, she was so friendly and showed us all of the benefits the apartment has to offer. We will highly recommend to all out friends that this is the place to stay in Vancouver.

Testimony for West End Oasis

The accommodation was excellent and the location was perfect! We booked the apartment for a week and it was exactly as described, within walking distance of shops, restaurants, bars and the harbour. We tried to do as much as we could but unfortunately there wasn't enough time so we will definitely return!
Our stay was fantastic and I would most certainly recommend a visit.

Testimony for Morley 303

I have already recommended your services to a number of people who have family in B.C. and or are enamoured of the area and like to visit regularly.

I was impressed with the friendliness and professionalism of everyone with whom I had contact.

Thank you very much for a concern-free stay in Victoria.

Testimony for Manor Suite Off Rockland

The Manor Suite was just fantastic. I was required to stay for 4 weeks in Victoria and this beautiful basement apartment was a perfect setting to finish my day and relax. The apartment has all the amenities and is very comfortable. All the appliances and facilities were first rate. A very comfortable separate bed room with hidden laundry and lots of closet space. The modern living room with flat screen tv gave me a space to unwind. The bathroom had an amazing walk in shower and separate tub. The apartment setting is just perfect, in a high end neighbourhood surrounded by beautiful homes and castles. The owners who live upstairs made me feel right at home, enquired to my needs yet repsected my privacy. One morning I was greeted with fresh muffins baked by the friendly owners of the home. Very nice people. I could not have enjoyed my prolonged stay in Victoria any more. This apartment with private entrance made it special and I recommend it for vacations and for executive stays for it very work friendly setup.

Testimony for Aquarius Mews

We had a wonderful time, great location, Julia our greeter was very accomodating and pleasant to deal with. Overall, it was a great way to spend Grey Cup weekend. Beats a hotel any day!!!!

Testimony for Elegance at Bear Mountain

Lisa was wonderful to work with, and was very helpful to us. The accommodations were exceptional.

Testimony for Parkwood Condo

A great place for our 1 month stay. Very close to groceryThrifty's, drug store ,several restaurants, and bus to downtown was outside the door. Great morning views of the mountains. The balcony was very good size and a nice place to sit and look at the trees and mountains. The unit was well equipped and thanks to Lisa, Heather , and Brenda for all their help . We really enjoyed our stay and look forward to our next EMR rental.

Testimony for A Herons Rest

We really enjoyed our stay. The only negatives were that the internet service wasn't working which was disappointing and there was no axe or hatchet available to cut kindling for the wood stove which was otherwise great. Our rating of the price was based on shoulder season rates and was pretty reasonable but I thought the addition of a cleaning charge seemed a bit much.

Overall we would definitely do it again.


The EMR Vacation Rentals Response

We are very glad you enjoyed your stay at A Heron's Rest. It really is a wonderful place to experience the ocean at your door step. The owner of the property has asked us to provide their response to your concerns about the internet, axe or hatchet usage, and the cleaning fee.


Owners Response:
All internet access information is in the guest directory on site or can easily be resolved by calling the Greeter in place for assistance. No call was made and we checked into the internet connection and it had been verified that the internet is working fine.
An axe is not permitted on site due to liability concerns, but a log splitter is there which is communicated upon arrival. (Plenty of split wood and kindling is left for the guest stay).
The $75 cleaning fee is used to pay professional cleaners to ensure the property is made ready for the next guest also so the guests do not have to be concerned about cleaning the property themselves. It is common practice to charge the cleaning cost separate from the accommodation rate in the vacation rental industry so the guests can see how much it is. We are looking at changing our rates so it will include cleaning in the accommodation rate.

EMR Vacation Rentals management note: Our normal cleaning fee on a 3 bedroom property range from $150-$175. The $75 cleaning fee on A Heron's Rest is half the cleaning price on most properties.


Thank you for your providing us your testimony and we hope you will return to enjoy A Heron's Rest again.

Testimony for Courtyard Mews

After staying nearly one month in the apartment I'd like to tell our negative but also positive impressions and thoughts respectively. Here are the drawbacks of the apartment. Old and partly unuseable kitchen utensils especially knifes and pans, useless desk due to the construction glass boards, working was unpossible, there were only high tables which are not really comfortable despite there would be enough space for a nice dinning table, renewing the mattress and the ironing board should be considered. The pros of the apartment were the size, the balcony as well as the spacious closet. Furthermore I would like to thank you the owner for the quick replacement of the iron.

Best regards

Testimony for Deep Cove Garden Estate

We very much enjoyed our stay. The house was very roomy and the hosts were friendly and helpful. One minor complaint was the hot tub. We used it almost every day and it was never quite right. The temperature was either too hot or too cold and we couldn't adjust it. Time to invest in a new one!

Testimony for Aspens 468

We had a wonderful stay! Heather greenless our agent was amazing, she went above and beyond for us and made sure that our every needs were taken care of. I'd definitely use EMR vacation rentals again!

Testimony for Deep Cove Garden Estate

We had a wonderful stay. The only problem we had was that the barbecue grills in both houses didn't function properly. But we would certainly recommend the houses to other people. They were both in beautiful settings and excellent condition.

Testimony for Rathtrevor Retreat

The only compliant I had is the ads imply a little closer to the beach than actual. We had 8 grandkids in tow and would have preferred to walk, but the distance was much further than anticipated as implied on the website.
Otherwise the stay was good.

Testimony for Cloud 9

We totally enjoyed our stay at Cloud 9 in Vancouver, BC. It was superb! It was probably one of those rare times where our expectations were not only matched, but exceeded! Beautiful place, awesome view, very secure and Don did a great job of showing us around the entire complex.

The condo itself had everything we needed and we were impressed with the very modern and high-end furnishings! We also really enjoyed the spectacular views from the balcony which wraps around the entire suite. We felt really at home.

It was also a real bonus that Nester's Market and London Drugs are both right in the complex on the main level. If we needed anything, we could quickly get it.

We would definitely return to Cloud 9 whenever we will have the opportunity to visit Vancouver in the future.

Thanks also to our EMR rep who was always quick to respond to any questions and look after all the details! You guys offer a great service!

Testimony for On The Beach

The home was very clean and very well supplied. The only thing we missed was a hair blow dryer, and our very gracious greeter supplied one for us.

Testimony for Pendray House

Great location, cozy and beautiful. Would defiately stay here again.

Testimony for Aquarius Mews

The location was classic.

Testimony for Capitol Hill Executive House

Hi,
We have been quite pleased with our accomodation in Burnaby. Nice residence very well situated and Deborah was very pleasant and enthusiastic. We will be happy to recommend this house to any of our friends.

Testimony for Harbourside Park

We had a fabulous stay in Vancouver. The accommodation was great. Thank you Heather for suggesting Coal Harbor and the apartment. EMR are very professional and helpful, I would not hesitate to recommend your services to friends visiting Vancouver.

Testimony for Ambleside River Walk

We always enjoy our trips to BC tremendously. These accommodations are the most convenient to our activities and the most comfortable we have ever experienced in our nine years of visiting BC. This was our third year in this property. Working with the EMR Vacation Rentals staff is great. We hope to return.

Testimony for Tanglewood 47

A five star vacation property. The fully equipped kitchen and gas barbeque made meal making easy. The full array of spices provided plus some resident cookbooks were an unexpected bonus. Sitting out in the garden and patio area of the house was so peaceful. We even had visits from some of the creatures deer and bunnies that live in the provincial park at the bottom of the property. The nearby beach was splendid. One could walk and walk for what seemed like miles. We had fun looking at the tide pools when the tide was out. The water was quite warm even in September.
Your greeter, Denise, is a delightful person who gave us such a warm welcome and was very helpful to us in general. There is a lot to explore in this location. The drawer full of pamphlets and brochures provided suggestions as to 'what to do and see', while in this area of the island, was very useful.
The house was attractively furnished with very comfortable sitting and sleeping areas. We would certainly contemplate a return visit as we found the overall experience to be a very pleasant one.

P.S. Should you wish to have lunch or dinner away from your rental home, we can recommend Pacific Shores and Lefty's. Thrifty's was an excellent place to shop for provisions.

Testimony for West End Oasis

The condo was centrally located, great secure parking and easy driving to parks and other areas. The property had an owners manual type of guide book for operating questions on the systems TV, internet, DVD players, appliances that helped after being shown around. The fully equipped kitchen helped reduce some of the eating out costs. No regular coffee pot so had to use instant but got by. Short drive to the convention center and plenty of parking under the convention center. Remember, in Vancouver you pay to park pretty much every where you go, get plenty of coins The greeting service was really friendly, helpful and informative. Our greeter was only a phone call away if we needed her. We did check out early the day we left and she was able to be there with no problems. I was a little concerned about the security deposit charged on our credit card but it was credited back within a week of our return home. Overall an excellent property ready to move in and make yourself at home. Next time we start planning an extended stay out of town, I'll start looking at offers similar to EMR Vacation Rentals and plan from there, when they're available.
Many thanks.


The EMR Vacation Rentals Response

Thank you for providing us with your experience at the West End Oasis and we are glad to hear you had a terrific time. We checked the inventory and there is a French press available. It made us aware that not every guest might be familiar with this sort of coffee maker so we will make sure greeters point it out at future check ins. We hope to see you back soon.

Testimony for Horizons

We are from Texas. Our stay at our vacation condo was perfect. We rented a week's stay in Vancouver, Canada at the Horizons and everything was great, the view, accommodations, service, and price. We were nervous because we were going to be in another country and we had no idea if the pictures on their website were going to be accurate. However, everything was exactly like the views on their website. We rented a 3 bedroom, 3 1/2 baths. It was just right for our son and his girlfriend, my daughter, son-in-law and baby, and for my husband and me. It had everything that you would need in a home and it included a washer and dryer. We also requested a swing set and travel play pen to rent and they took care of everything. It was all set up and ready to be used when we arrived. We arrived late at night and they were so accommodating and were there to greet us and show us everything in the condo. We would recommend EMR Vacation Rentals and will definitely use them in the future. My son also left a cable for his IPad behind in their room and they were so nice to mail it back to us. Great service.

Testimony for Magnolia Cottage

We really enjoyed our stay at Magnolia Cottage and we are very thankful for agent we had because everything was planned very well and even we made a mistake with our trip back home and had to leave a day early, it wasn't a problem at all.
The house was really clean and it wasn't very far to get to some shops and to the city centre. When we had a problem with turning with the shower we just made a short call and everything worked out. All kitchen items were there, we couldn't think of anything missing. All in all our vacation was great.

Testimony for A Herons Rest

The view to the ocean every morning at the breakfast was awesome! Very cozy, very nice stay there.

Testimony for Miraloma 307

A beautiful place to stay near Victoria. We enjoy this little spot very much. Very tucked away, beautifully-appointed, quiet and serene, lovely greeter who brought me flowers. Very sweet. Nearby the Dockside Pub is also lovely. Great food and atmosphere, and a very few steps away.

We will most definitely return to Miraloma.

Testimony for Ocean Point

The house was perfect and the EMR Vacation Rental agent was great.

The problem was when we arrived home and received an email in regards to holding our damage deposit as it was stated we left the place a mess. After a few emails back and forth it was found the owner did not want to pursue this matter as they were not there when we checked out. We never left the place in a mess it was disappointing to deal with this issue in order to receive our money back which was released today. I think there needs to be a protocol in how these homes should be left when you leave as we stripped the beds and tidied up but no we did not scrub the sinks or toilets or washed the floors as we thought this was normal wear and tear at staying at the house for 8 days. Next time we stay in a home we will take pictures before and after to make sure we have evidence that the place we left was in left in tidy order.

Again the house was perfect and the EMR Vacation Rentals agent was great in helping and resolving the issues that we had to deal with.


The EMR Vacation Rentals Response

Thank you very much for providing us your experiences at the Ocean Point property in the Comox Valley. We are very glad to hear you enjoyed the house.

We will address some of the concerns you have over the damage deposit procedure. The cleaning person who showed up after your departure reported that furniture had been moved and towels were missing. After our cleaning coordinator spoke with you with regard to the missing towels you had discovered they had been accidentally packed with your things and you immediately mailed them back which was terrific. The reasons why we have it in our guest agreement not to move furniture from the set locations in our rental properties is because it can cause damage to the furniture or to the floors and even more importantly in many cases a single cleaning person will be on the property to prepare the property for the next guest and they cannot move heavy furniture items around themselves. In the end the cleaning person was able to organize to get someone to help with moving household furniture back but it took extra time and cost to complete.

We are glad the owner agreed to release the security deposit back to you in hopes you will return to experience Ocean Point again. Thank you for your patronage and we look forward to seeing you next year.

Testimony for Miraloma 307

We love the Miraloma it has been our home away from home. What we do miss is the inn like feeling, the cookies and hot chocolate, the gorgeous garden flowers in the lounge and the especially the charming, smiling faces we've seen behind the reception desk over many years. We appreciate the congenial, professionalism of Marie the EMR representative and her efforts to maintain the same level of hospitality we have always experienced and to make this new transition for renters as painless as possible. What we didn't like was all the paper work we felt like we were signing our life away.
Sincerely,
Moe and Barrie


The EMR Vacation Rentals Response

Thank you very much for taking the time to provide us with your experience at the Miraloma 307. The Miraloma has made major changes over the last year. Going from a boutique style hotel to a vacation rental condo building with each unit privately managed. You are correct there is a 6 page guest agreement that needs signing as the Miraloma is no longer being operated as a hotel. All the properties are for the most part rental vacation suites. EMR Vacation Rentals is working hard with a number of owners with the transition of converting what used to be hotel services to condo rentals. We are glad to hear you enjoyed your stay and we hope to see you again soon.

Testimony for Abode at the Beach Retreat

This is a lovely little beach house. Great location.

We encountered three problems. First and most important there was a terrible smell in the bathroom. Obviously they are having problems with their septic system. We alerted EMR and they attired to contact the owners. I guess they do not have the authority to just fix the problem. No one came and while over days of perhaps water flowing the stench was better enough that we could breathe through our noses! And, no apology even came from the owners, no adjustment. We were there for a family funeral and the family gathering following the service took place there amidst my embarrassed apologies. These things happen and all homes have problems now and then. But I was very unhappy at the lack of immediate response as a clean bath that is inhabitable is important. Secondly, the kitchen is poorly equipped. We bought pots and pans and frying pans so it is better now.

We love vacation homes and the reservation service with EMR is good, the greeters are good. The negatives are that EMR needs to have the authority to remedy problems and my other objection is the automatic and high cleaning fee. I leave the homes in excellent and clean condition 250 is a pretty steep price to pay for a quick vacuum, changing one bed and wiping down a fridge. It would be more appropriate to charge an hourly rate. Some of us so care for a vacation home the same as we do our own and I cleaned windows, washed floors, vacuumed, left the bath spotless, swept the steps and walk, washed put drawers changes the second bed etc. So I object to paying for what I have already done. It's the system but I think it is sometimes just not right.

Do stay at the Abode but do make sure the odor problem is fixed and have your own discussions about cleaning fee. If the bath issue gets fixed, this is a great spot for kids. Nice access to the beach, comfortable beds, nice aquarium, etc.


The EMR Vacation Rentals Response

Thank you very much for providing us your experience while staying at the Abode at the Beach Retreat in the Comox Valley. Sounds like you a had a nice with the exception of the septic issues you mention.

We have looked into the matter and found out that EMR did connect with the owner on the day the complaint was made about the septic smell and a plumber was called to come out the next day. When we called to say when the plumber was coming the guest told our cleaning coordinator to not send out the plumber since the smell had dissipated overnight (not days). After discussions with the guest it was found out bleach had been used and the house policies are very clear not to use bleach when washing otherwise the ammonia gases end up coming back up the pipes. Future guests take note please do not use bleach when using the washing machines or pouring it down any of the drains while renting this property.

Our professional cleaning staff provide a lot more than just a quick change of bed linens, a vacuum, and a wipe down of the fridge. It is thorough deep clean throughout the entire house. Secondly, the clean rate is not $250 it is $150.00. The cleaning fee ensures that the next guest will come into the property knowing full well the property is spotless for their stay.

We are very happy to know you enjoyed the house and the beach. We look forward to your return in the future.

Testimony for Morley 303

Excellent modern accommodation and well located close to all attractions and amenities. Good views over the harbour and the 2 balconies ensure you get the best of the morning and evening sunshine.

Testimony for Pendray House

Everything in the house was perfect except that the barbecue grill wasn't working properly, and we didn't feel it was safe to use. Other than that, it was perfect. The location was wonderful, and the house was very comfortable.


The EMR Vacation Rentals Response

Thank you for providing us with your experience at the Pendray House and are glad to hear you had a terrific time. We will have a look at the grill to see what the problem is. Next time you visit and if you have any problems with the house amenities please call us as soon as possible so we can arrange for it to be fixed for your stay. We hope to see you back soon.

Testimony for Skyline Views

We truly appreciated the service of EMR Vacation Rentals especially Simone and her husband went out of their way to help with the inconveniences that occurred. For example the owner of our suite didn't pay her cable bill and we had no music in the place.
We made the wrong choice as for picking this unit but we look forward to trying another place this July 1st.
Thank you kindly
Linda and Brian

Testimony for Lakeshore Country Retreat

We had booked this property for family to stay together during the days surrounding my daughter's wedding. It was a wonderful experience. The house and property were lovely and quiet and spacious enough to accommodate the gathering of family and friends for some of the meals--we felt very at home away from home. The kitchen was well supplied with dishes, cookware and utensils, and appliances, all we needed to supply was the food. There are 5 bathrooms, three of them ensuites, and we found this to be a great setup for us. We found Vera and Pieter, the owners who stay on the property, to be very helpful but not intrusive in any way, even letting us borrow the highchair for the wedding reception and bringing us apples from their trees. The view is gorgeous, and we were able to explore the property which has many fruit trees and even some ducks. The home is bright and open with great view during the daytime yet still manages to have a very cozy feel at night. We very much enjoyed our stay.
Although it seemed like it might be a bit out of the way in terms of location, once we had done the drive once or twice, we realized it was quite quick to get out to the main roads. And the Red Barn Market on West Saanich is close by and has almost everything you need so we didn't have to go into Victoria to shop for groceries.
We would highly recommend this vacation rental to others and would love to return ourselves.
Al & Deb

Testimony for Richards Mews

Too many emails - ex I would receive like 3 emails for one payment. It was annoying to have to look through all of the emails i've received from EMR when I was trying to look for one specific email. Felt like it was taking forever to find it. otherwise, it was good.

Testimony for Wood Haven

My wife Heike, our dog Lili and I spent one week at the Wood Haven guest house in Sooke,BC. We had a wonderful time in the super clean house and can highly recommend the place for a relaxing holiday. We arrived as strangers and left as friends.
Heike and Volker, Santa Fe, New Mexico, USA

Testimony for Morningside Ocean Estate

We loved our stay at Morningside. It was the perfect place for our wedding! Some of the areas in the residence were starting to fall into disrepair like some of the doors and closets etc. This didn't detract from our stay but if it is not attended to Morningside definitely won't be as great of a place to stay in the future. Janet was easy to get along with and we absolutely loved the catering staff.

Testimony for Serenity Seaside Cabin

Heather,
Say hi to Jim. Hope the floater on the boathouse key is useful. We loved the fire we had first thing in the mornings and in the evenings after dark.
Heather, your service was outstanding. Very strong on being organized, on the details, and using email to confirm everything. Much appreciated. Made it all so easy and problem-free.

Jim, it is important to update the webpage to clarify that the cabin itself does not have WI-fi or a washer-dryer. The Serenity Estate has these items, but the WI-fi only reaches half-way down the driveway to the cabin and not to cabin itself. Wi-fi was one of our search criteria and would have made our stay perfect as we did need to stay in contact during our vacation. My wife suggests getting a real iron frying pan, as the current one is thin metal and somewhat rusted and scratched out - the kind that loves to adhere to whatever you are cooking. Also, having an iron to accompany the ironing board would have been helpful. With these additions we would have changed our rating to Excellent across the board.

Best, Ralph and Mary Jo.

Testimony for Oscar Winning False Creek Views

First of all we would like to say that we had a wonderful time staying in Vancouver and we enjoyed our apartment very much.

As a family of four we appreciated the three bedrooms and the beds were in perfect condition. The two bathrooms bathrooms included toilet paper as well as soap and really high quality towels. We would like to mention that everything that you consider necessary to feel at home was perfectly provided.

The apartment with the beautiful view over False Creek and Downtown Vancouver was just amazing. The connection to Downtown Vancouver was really easy because you could use Aquabus or just rent bicycles as well as e.g. a rental car garage also included or just the walkway to get into Vancouver.

Even local people told us that the apartment we chose for our vacation was the best choice we could have made and said that even they would really liked it.
At this point we also would like to say that the summer fireworks that take place in the beginning of August were wonderful to look at from the balcony that's also part of the condominium.
We would recommend this apartment to everybody who wants to have a stay in Vancouver and enjoys a wonderful view over the Downtown skyscrapers and the mountains in the background.

Testimony for Bentley at Yaletown

The bedroom was very small and had no night cases. Nothing could be put down next to the bed except on to the floor.
The apartment is conveniently located. It was well stocked and clean. The greeting service was very pleasant.
I would recommend it to my friends.

Testimony for Great Escape at Miracle Beach

Great Escape at Miracle Beach is a lovely property in a wonderful location. The views are breath-taking in all weathers. A particular highlight was sitting at the end of the garden, gin and tonic in hand watching the sun set over the Strait of Georgia. Spectacular.

The reason that I did not give the accommodation an excellent rating is the shortage of dining chairs, only 4 in a property that sleeps 6 people, and the lack of bedside lamps.

Overall the property is very comfortable and the owners have clearly decorated and furnished to a very high standard. It was immaculately clean on arrival and our greeter was helpful, courteous and welcoming. As was Liz, our reservation agent.

One other point, the comprehensive guide to everything that we might need to know about the house was reassuring and a very good idea which other rental owners might like to copy.

Given the chance, I would go back tomorrow. Many thanks for a memorable holiday.

Julia

Testimony for Deep Cove Lookout

We had a great family reunion. The location was perfect. I saw a back bear from the kitchen window. The decks were very relaxing with a great view. Wish we had stayed 2 weeks instead of 1.
Thanks
Sharna

Testimony for Domain

The accommodations were satisfactory and we really enjoyed the location of the property. While I do not regret renting the property I found the price fairly high for what we got, irrespective that the price may well be the going rate for properties like that. By comparison, in the US where I golf every second year we get a brand new fully furnished four bedroom house with swimming pool and jacuzzi for the same price and sometimes less.

Regardless, I was satisfied. You may wish to consider placing an iron and ironing board in the accommodations as we did not have either. The fact that there was a washer and dryer was very much appreciated. Also, you may wish to consider placing a telephone handset in the property which can be used to make local calls.

Thanks very much and BTW, Brenda and Joanne were very good to deal with.


The EMR Vacation Rentals Response


Thank you for taking the time to provide us with your experience at the Domain. We wish we could offer properties in Vancouver at a lower price but the real estate market is booming in Vancouver which has really driven up the value of real estate and the price for rentals. Vancouver has been booming while most places in North America have seen significant real estate drops.
We will be sure to provide your suggestions of the iron and ironing board plus a local telephone to the owner to consider. Thank you again for your stay and we hope to see you again soon.

Testimony for Aquarius Mews

We had a great experience. We had never been to Vancouver and our GPS died at the border. Our greeter Julia was kind enough to actually escort us to the condo after we got totally lost after a very long travel day. Now that is service. Aquarius Mews was quite nice for two people and the location was dynamite!

Testimony for Nelson Street Loft

The loft and its location worked well for us. We would have liked to have had some kind of automatic coffee maker and the kitchen was not as useful for us as we would have liked. The beds and bedding and bath were all very good, as was the sitting area. Although we had been warned that it was a second story unit, we did not realize that it was above a two story unit, effectively making it a third story unit. Our arrival was complicated due to our not having the information for contacting the greeter and the one way streets that prevented us from accessing the unit's parking, although with the patience of the greeter we eventually had success. Overall our stay at the Nelson Street loft allowed us to experience Vancouver more as a resident than a tourist. It was the kind of experience we were seeking. Thank you for assisting us.

Betty
Rocky Mount, NC
USA

Testimony for Beatty Loft

Excellent apartment in well placed location. Greeter was prompt and friendly and made check in a breeze. Would use again.

Testimony for Courtyard Mews

We had a wonderful week in Vancouver!

The assistance we had from Brenda Dominy in acquiring accommodation at short notice was excellent, and the 'extra' information she provided was invaluable - for example, about public transport and nearby convenience stores etc, meant we felt confident about settling in quickly.

Our check-in/check-out by Julia Larsen was also professionally handled.

We were a bit apprehensive about renting accommodation on the 2nd floor but having greenery all around from the private garden more than compensated for it.

Getting a week of glorious sunshine was an added bonus!

Thank you, Brenda.

Testimony for Lakeshore Country Retreat

The service we received from everyone at EMR Vacation Rentals was exceptional. With our travel plans being disrupted on the day of arrival I anticipated all sorts of problems but nothing phased your team and to be personally met at the airport by your greeter at 11pm after traveling for 23 hours was such a huge relief.

Lakeshore Country Retreat was an instant home from home for all of us and the owners were perfect hosts. The location was excellent, within easy reach of everything on offer in this corner of BC. None of us wanted to leave when our two weeks were up and we're already checking the calendar for the next opportunity to return and take advantage of your company again.

Thank you to everyone who helped make our trip to Canada the perfect holiday.

Testimony for Morley 303

What a wonderful apartment! What amazing views!
We felt home away from home.
It's definitely a place we will visit again when we are in Victoria!

Testimony for Marina Breeze

This unit's location provided a perfect, central base for exploring Vancouver. Our close proximity to Granville Island was a big plus. While close to the action, it was surprisingly quiet and peaceful with lovely views of a lily pond. Heather our reservation agent was helpful and responded quickly to inquiries, and Isabel our greeter was excellent and helped us get off to a good start. A big disappointment was not being able to bring our bikes since there was no safe place to store them. This was discussed at time of booking as one of our priorities, but only later was this clarified with the owner and we learned this was not possible. There are nearby bike rentals but the rates are too high to make this a practical option. Without air conditioning, the unit was uncomfortably warm even though we kept windows open for breezes and the west-facing blinds closed all day.

As a constructive suggestion to EMR, we suggest you clarify on your website listings which photos showing views are taken from the unit and which are not. Otherwise, this is definitely misleading and cause for disappointment with your customers. We will be more careful to clarify this in future transactions.

Testimony for Astoria 19

The Astoria 19 was great but we experienced the apartment like a sauna in the very hot weather. It could use a ceiling fan and an upgrade in window coverings to help keep the place cool. Overall it was an excellent place to stay! Thanks you very much!

Testimony for Beatty Loft

Beatty Loft was modern, clean, and in a great location. We really enjoyed our stay!

Testimony for West End Oasis

I almost don't want to write a review in fear this condo will get too booked up and won't be available next time I visit Vancouver. The location can't be beat, halfway between Robson and Davie and a quick walk down to the beach. The courtyard patio is half covered making it perfect to sit outside even when it is raining. The beds were super comfortable and the owners really did think of everything from kitchen gadgets to office equipment when needed. The rain shower in the one bathroom may be the best shower I have ever used. I will definitely be visiting again, it really helped make our trip great!

Testimony for Deep Cove Lookout

We had a wonderful stay at Deep Cove. The house was awesome, the view, the rooms, the kitchen, everything was perfect. The whole place gave a warm welcome, it was absolutely clean and well prepared. For sure we will recommend EMR Vacation Rentals to our friends. Thanks so much
Andreas and Bettina

Testimony for Coal Harbour View Penthouse

Everything was good with Coal Harbour View Penthouse except the kitchen which does not have a exhaust fan. Thus, being said this accommodation is good for short stay but for longer stay the kitchen area needs an exhaust fan.
Thanks,


The EMR Vacation Rentals Response

Thank you for sharing your experience at the Coal Harbour View Penthouse. We will be sure to pass along your suggestion to the owner with regard to getting a new kitchen exhaust fan. Thank you again and we hope to see you again in the future.

Testimony for Beach Towers

Exceptional service from Isabel, from our first inquiry to the return of our deposit. The apartment was in a wonderful location and our greeter, Simone, helped us feel right at home. Have already booked with EMR Vacation Rentals again for our next trip and referred to friends. Thanks!

Testimony for Astoria 19

We have used EMR for many years. We have consistently found professional service from the EMR staff. We have now rented unit in downtown Victoria, in the Langford area, the Parksville area and near Strawberryvale. The units rented have consistently met our expectations. We have acquired a unit in a new condominium building. We have entrusted EMR to maintain consistent rental of our facility.

Testimony for A Herons Rest

We booked A Heron's Rest on the basis of the on line photo gallery which showed it was by the sea but they didn't do the property justice.

Unlike a lot of properties, this one was well away from the main road Highway 19A and as a result was very quiet and private. The whole thing was well equipped although it would have been nice had there been some basics like salt and pepper, herbs and spices left for our use and there was honestly just about every home comfort present for our use, books, videos, CDs vinyl LPs Cable TV. WiFi etc.

The property manual was comprehensive and extremely helpful as was the file full of maps and leaflets as well as the guest books showing what other visitors had found worthwhile seeing and doing. The owners were great with their communication before and during our stay - and the personal welcome we received when we dropped in early to collect the keys.

In short, we enjoyed every moment of our stay here and were sad on leaving. We would have no hesitation in recommending this property to family and friends.

Testimony for Beatty Loft

We were very happy with the Beatty Loft. It is such a lovely and well appointed space. It was very close to everything we needed with the Skytrain and markets not too far away. The space also came with computer service which we really appreciated. We would like to thank EMR Vacation Rentals and the owner for all the amenities available to us. We will definitely use EMR Vacation Rentals again.

Testimony for Nelson Street Loft

We had an enjoyable time in Vancouver which is a beautiful city.

The accommodation is in a very convenient and central location. It was, however, disappointingly dirty. We had to clean the kitchen and wash all equipment before use. Kitchen and bathroom cupboards are dirty and long haired rugs in the living room are not suitable for this type of let. The cleaners had obviously not got behind the furniture. The television did not work for most of the week. There were not enough pillowcases.


The EMR Vacation Rentals Response

Thank you very much for sharing your experience with us at the Nelson Street Loft. We are glad to hear you enjoyed your stay in Vancouver and found the property to be in a convenient location. We will be looking into why the property was not cleaned properly prior to your arrival. This is not acceptable to EMR Vacation Rentals. We hope you will give us the opportunity in the future to show we do have a very high standard for the cleaning of the properties represented by our company.

Testimony for Waterview at David Lam Park

We had a fantastic 3 weeks at Waterview at David Lam Park. Having the garden was amazing especially as our son Christopher has autism and it meant he could go out and walk around the garden independently and we knew he was safe.

The only downside to our stay was the bed in the en suite bedroom. It was so soft and uncomfortable. You may want to look at this for future clients. I have arthritis and really need a firm bed.

The location was fantastic, the girls who greeted us were lovely and very helpful. The weather was fabulous which I believe only happened as we arrived.

We made very good use of the swimming pool, especially Lisa and Tom.

If we can ever afford to again, we will be in touch with you about this flat.

Thank you

Tom and Eileen

Testimony for Great Escape at Miracle Beach

I've already recommended EMR Vacation Rentals to a friend who wants to vacation in the Vancouver Island area next year, so enjoy the referrals as a result of your good work! Heather Greenless was extremely competent, responsive and helpful.

The vacation rental was fairly new, so it was lacking a few of the comforts I would expect it to have. We made some recommendations to the owners in their registry book. The beds were not all that comfortable and were severely lacking in quality bedding - shortage of pillows, blankets, etc. As a result, my sleep quality was not very good. The housekeeping service did a poor job of cleaning the house in between guests, as I found a master bed with wrinkled sheets and long hairs all over them. The master toilet was also not cleaned, which was not a pleasant thing to have as a first impression. Please do address this as it is not acceptable. I was not impressed with the greeter, who seemed rushed and did not want to interact much. He also made several excuses as to why there was a less than clean master bed and bath, which did not make sense.

As far as the house itself goes, we could not have been happier with the location. What a gorgeous view from the back yard! I was thrilled with the peacefulness and ease of staying there. The kids had a wonderful time going to the beach. The appliances in the kitchen were top notch, as well as the washer/dryer and HVAC system. Great quality and super renovation. Thanks for the memories.


The EMR Vacation Rentals Response

Thank you for sharing your experience at the Great Escape at Miracle Beach. We are very glad to hear you enjoyed your time there. We will be addressing the issues you brought up with regard to the cleaning of the property with the cleaning staff to find out why it was not up to resort quality cleaning. Rest assured when you return this will have been corrected. Thank you again and we look forward to having you back in the future.

Testimony for Cedar Shores

In your email is always sounded like there will come another person as a 'greeter' but in our case it was 'only' the owner, which was good enough for us!
Therefore I answered the question regarding the 'greeting service' for not an additional service but the welcome by our owner.

Testimony for Astoria 19

The unit was a bit stuffy so we needed to keep the windows open. This in turn brought in significant street noise.

The placement of the phone was a bit of a pain.

We truly loved the views and having the small office area was a plus.

Testimony for Robinson Lake Retreat

We really enjoyed our stay at Robinson Lake Retreat. It was very comfortable and well equipped. Its location by the lake with access to boats was a definite advantage for our teenage sons. A fantastic view of Mount Washington from the lake side of the property. The owner greeted us on our arrival and was helpful and left clear notes about the property.

Testimony for Domain

Our accommodations were cozy. The only experiences we had that were negative about the property is that there were little sugar ants all over the main bathroom floor and in the front area by the kitchen table so we could never take our shoes off because of that. That was my only real complaint about the property however, I was told that it's that time of year and because we were on the ground floor I'm thinking it's probably more common. Other than that, we were told that we would have two parking stalls in the back to park but every night there was other vehicles parked there so there was a lot of double parking to make it work. Condo was relatively clean, convenient and the owner was friendly and accommodating.

Testimony for West End Oasis

Accommodation was exactly what I wanted and where I wanted to be. Supremely organized. A real pleasure.It was obvious that suite was prepared with care that went beyond expectations. Will book again. Thank you.

Testimony for Morningside Ocean Estate

Thank you for such a fantastic place to celebrate our 50th wedding anniversary with our whole family. 18 of us in all! We enjoyed the boats, the pool, the Bocci, trampoline, etc. Our 8 grand kids ages 6 - 13 were in and out of the boats and pool, and bouncing all day long.

The owners were very pleasant and willing to help.

The only difficulty or inconvenience was the road. It really needs help. However that wouldn't stop us from coming again under like circumstances.

Thanks again!

Testimony for Ashley Place Vacation Home

Hi
Thanks for the good time we have had at that Ashley Place in Victoria. The house was clean and very well located. The only thing is that there is not enough green areas for kids, otherwise it is a nice place to stay.

Testimony for Manor Suite Off Rockland

My husband and I enjoy traveling with our 2 dogs. It is often difficult to find accommodations that will accept 2 dogs, especially one with a kitchen, patio, and backyard. Our accommodation in Victoria was everything we needed and made our trip enjoyable and convenient. We would certainly use EMR Vacation Rentals to book this or another accommodation again in the future. Our hosts, the owners of the accommodation, were incredibly helpful and friendly. They also had a dog which was very sweet. We also found the gift basket upon arrival a very nice gesture.
Thank you very much for making our summer vacation so memorable and worry-free.

Testimony for Deep Cove Lookout

Our stay in Deep Cove was excellent. We did have a few minor problems with the ants that occasionally invaded the second floor, but the insect spray kept them at bay. We would suggest that someone be hired to take care of this with a permanent solution. The views and location were awesome, the furnishings and amenities were all that our group needed. If our large family 11 decides to return to the Vancouver area, we will definitely plan to book Deep Cove. Regards, John D. & Family

Testimony for Secret Garden

There were several problems with our stay. First the Secret Garden was advertised as having a den in the write-up which usually means a separate room without a door. I chose this unit because of the den which the den turned out to be a living room with a dirty uncomfortable pull out sofa. Second there was construction right beside the building which should have been noted and perhaps reflected that in it's pricing about early morning Saturday noise. Third the washing machine backed up into the master bath shower, therefore had to spend time cleaning watching it not to overflow. There should have been some compensation for that. Isabel was cheerful and helpful which reflected the positive aspect of EMR Vacation Rentals. There were disrespectful neighbors across the street having parties 2 of the nights we were there so our sleep was interrupted during the night and early for construction. I would rent through EMR Vacation Rentals again but perhaps a different unit-or until construction was complete and the washer was fixed.


The EMR Vacation Rentals Response


Thank you very much for sharing your experiences at the Secret Garden. EMR Vacation Rentals did take up your comments about the construction noise, the sofa bed, and the issue about washing machine with the owner.
Owners response; "The sofa and all carpets were professionally cleaned beginning of May. A plumber has checked the appliance and pipes which are in order. Most likely the water backing up into the master shower was caused by using too much detergent. Water in Vancouver is very soft and only a minimum amount of detergent is required."
We are sorry your stay was not perfect and we will endeavour to improve upon the property with the owner. With issues like construction in the neighbourhood are difficult to address since this is a large city with city noise in the background but we will talk about it with the owner to see what can be done. Thank you again and we hope to see you again in the future.

Testimony for Tanglewood 47

The accommodation suited us very well. The ground floor twin was a bit small, and with no hanging facilities, even a rail and hangers would have been sufficient.
The town of Parksville was an ideal size, easy to get around and lots to do, we would certainly return, and possibly use 47 Tanglewood as our base again.

Testimony for Waterviews at Yellow Point


Enjoyed very much the accommodations and the vein and the space that this suite had. A little bit noisy with neighbours down below but it was a vacation for everyone so we let it slide. If it had gone later that 2 a.m. we would have had to say something. We needed more towels for 5 people than we had. Two sets each would have been nice. We actually went out and bought another towel each because after kayaking all day we did not feel like hanging out in the laundry and waiting to get a machine.
We loved the place and would like to return. Hopefully there is a frequent user discount....haha ...then maybe we could go there twice a year? We may look at renting a back suite if the price is much better even though this one was lovely. Brenda from EMR Vacation Rentals was top notch. I never waited to hear back from her about any questions I had. She was on top of all info about this place and I will ask for her help in the future.
Thanks again from the 5 crazy menopausal kayakers.


The EMR Vacation Rentals Response


Thank you very much for sharing with us your experience at the Waterviews at Yellow Point property. We are happy to hear you enjoyed your stay and got to explore the oceans around Yellow Point by kayak.
We really appreciate the feedback on the towels. We will be sure to advise the owner to see about getting more for the property.
Feel free to contact Brenda about booking the property again. If you book early enough it does not hurt to ask for a discount for a returning guest. We are sure Brenda will do her best to accommodate your request.
We hope to see you again soon.

Testimony for Elysium

We absolutely loved the cottage and look forward to renting it again!

Testimony for Juliet 805

Picking up and dropping off the keys to the owner was a nice touch. He made some recommendations of places to go which we found useful.
The quality and location was brilliant.

Testimony for Harbourside Park



We just want to share how much we loved this condo. It was perfect for our 25th anniversary trip! We especially appreciated the bikes, which are the best extra one could offer in Vancouver. Also, unlike many rentals we have stayed in over the years, this one was equipped as if the owners really lived there, and we had all of those little things provided that make you ready to go from minute one like soap, detergent, coffee filters, salt and pepper, etc. Please share our gratitude with the owners!

Testimony for Tanglewood 47

The accommodation had been directed to us by Brenda at EMR. It suited us perfectly for what we were doing in the area. The weather was not good but the excellent accommodation made up for it, the communal garden got our English kids mixing and playing badminton with next door's visitors from Alberta. Victory to England!. Deer grazing in the garden, nearby beach, pub and town facilities a short drive away made it an ideal family location.

Testimony for Strachan Point

The location was wonderful. There were some minor inconveniences that are worth noting but did not effect our enjoyment and one big problem...

1. The pool heater did not work. Therefore we were unable to use it in this climate.

2. Bed sheets were not on the beds.

3. The dishwasher was not working properly - it ran through the cycles, but dishes did not clean well.

4. The home did not have air conditioning, which was fine. However, the windows and doors did not have screens and the mosquitoes were able to enter the home.

5. Just a thought...it would be very nice to have had some game monopoly, checkers, chess, puzzles to enjoy with the children during our down times!

Now, this list is very minor. We loved our stay!


The EMR Vacation Rentals Response


Thank you very much for sharing your experiences at Strachan Point. EMR Vacation Rentals did take up your comments about the pool, sheets and issues with the dishwasher with the owner.
The pool heater was functional, however with an unusual cold month of July and the pool being deep and directly at the ocean it doesn't heat up to everyone's comfort. The dishwasher has been checked and it is working properly. We contacted the cleaning crew and they had not put on the flat sheets. However all duvet covers are washed after every stay so the beds were made up to European standard.
Thank you again for your comments and we hope to see you again in the future.

Testimony for Robinson Lake Retreat

We had a fantastic time at the Robinson Lake Resort this summer. It's a large, comfortable home situated on a picturesque lake near Black Creek, in the Comox Valley, in a quiet, peaceful neighbourhood. It offers a fantastic entertainment room complete with big screen TV and stereo to entertain the kids in the evening, and a large living room with an astonishing collection of music overlooking the backyard and the lake, and good WiFi Internet access. Lots of water toys to play with and a nice fire pit on the beach. Upstairs are three bedrooms, a bathroom, plus a beautiful master bedroom with ensuite. Two of the bedrooms have sliding door access to the full length upstairs deck. There is also a full length deck on the main floor where you can sit and enjoy the view of the mountains.

This house is like an old friend, its not a polished and shiny executive home, it's a lived in home, complete with all the things you need and you would never find in an executive rental, like a roll of tape in the garage so the kids could do some beading they forgot their tape, some fishing rods in the shed, a pool table in the garage, a genuine Stella Artois glass for my favourite beer, and a junk drawer in the kitchen that had the paper clip that I needed to clip my speeches together for the wedding we were attending.

This is a great spot for a family or two to have a vacation in beautiful British Columbia. Nearby to world class salmon fishing in Campbell River my son's first salmon was a 31 pound monster!. We will definitely be going back here and highly recommend this property. The rental agency was very professional and made sure we could find our way there and that somebody was there to greet us and show us around this wonderful property.

Testimony for Abode at the Beach Retreat

Really enjoyed the views, lots of space even though we thought the home might have been on the smaller scale. Hot tub was great.

A very small recommendation for a family like ours would be to add a few more place settings in terms of plates, bowls, etc.

Thanks for the wonderful week.

Testimony for Bayview 201

The facilities in the apartment were good but the balcony wasn't clean and the outdoor furniture inadequate. It would also have been nice to have a decent supply of toilet paper.
We didn't receive the key for the car park under the building despite being promised it. This was an inconvenience as it rained a lot during our week!
The booking service was very good - highly efficient and very helpful. Couldn't fault this.


The EMR Vacation Rentals Response

Thank you very much for your testimonial experience at the Bayview 201. We are happy you enjoyed your vacation there. We wish we could have asked the rain to come back another day for your stay. We are looking into some of the deficiencies you pointed out about the balcony area not being clean, short on toilet paper, and why you didn't get the garage door opener for the building. We will advise our owners of the Bayview 201 to have a look at the outdoor balcony furniture. Thank you again for your comments and for booking with EMR Vacation Rentals. We hope to see you again.

Testimony for Canim Lake Cottage


We had a great time, the area is beautiful. Would love to book the cabin again.

Testimony for Robinson Lake Retreat

Robinson lake promised so much, however the quality of the accommodation was very very poor and as a result horrendously expensive.
Setting aside the quirkiness of the property, the following come to mind
- the kitchen drawers & cupboards were filthy dirty, with dirty paper lining and various open cat treat packets etc
- bathroom sinks was very badly stained and chipped
- fly screens were broken, kitchen chair was broken
- bedroom screens & windows were broken
- upstairs again sinks chipped & wallpaper coming away from the walls
- my daughters room was absolutely dire, she has stayed in better hostel rooms during her travels, loads of empty pictures holes all over the walls and glass fibre insulation hanging through a hole in the cupboard ceiling - totally unprotected
I feel we were totally ripped off. It was certainly not what was advertised and was insultingly expensive.
I strongly suggest that until the bathrooms, holes in all the walls and the kitchen are corrected it should be removed from the market.
If I was living in Canada I would seek compensation on the basis that the property was not fit for purpose. It has spoiled what was a lovely holiday to that point


The EMR Vacation Rentals Response


Thank you for your comments on the Robinson Lake Retreat. We are glad to see you enjoyed your stay as you rated it Very Good. We are sorry you did not find the accommodations to your liking. We have let the owners of the Robinson Lake Retreat know of your experience so they can improve the property for future guests.
This is the first time our company has received a bad experience testimony from this property. We do ask our guests to contact us immediately if they come across any problems in their rented properties so we can act upon it immediately.
We are hoping you will return and allow us the opportunity correct the record and find the perfect property for your future holiday.

Testimony for Secret Garden

My family of 4 and my 2 in-laws stayed at the Secret Garden for 30 days. The location is ideal. Very close to downtown yet situated in a quiet neighborhood. The rental is very comfortable. The bathrooms in each bedroom gave us plenty of privacy. Since I am a professional pianist, it was also nice that there was a upright piano in the living room. I would recommend the Secret Garden especially for parties of 4-6.

Testimony for Serenity Seaside Cabin


Our stay at Serenity Cabin was great - if you want a more remote and rustic place to stay. The cabin was clean and the view is unbelievable. We saw bald eagles and harbor seals everyday. We hoped to see some whales as they are very common also.
The only minor drawbacks are that it says their is wireless internet access which is not entirely correct. You can get WI-FI access if you are close to the primary residence on the property, which wasn't a problem because no one was staying there at the time. Obviously, this wouldn't have worked if people were staying in the home since you would have to be sitting in their driveway or on their patio. Also, the TV has a cable connection but we were not able to get any reception. There are some old DVDs to watch which we found to be enjoyable. Also, there were only 4 towels to use for 3 people for the entire week. You should also be aware the road to the cabin is down a very winding, narrow road, probably about 3/4 of a mile. Our rental car did fine but some people may find it a little nerve racking.

Again, the view was great as was the overall peace and quiet. We wanted a more remote wildlife type location so it was great for us. The drive into Victoria takes about 20-25 minutes so it was fairly close. If you can put up with a few minor inconveniences, I would rate it as a great place to stay. We will have a lot of good memories.


The EMR Vacation Rentals Response


Thank you very much for providing us a great testimony on your experience at the Serenity Seaside Cabin. We are very glad to hear you enjoyed your stay and was able to witness the abundant marine wildlife that calls the water home in front of the cabin.
We will advise the owner of the shortage of towels and issues with getting a WI-FI signal in the cabin. The property is advertised without cable for the reason to provide a disconnection from the modern world to ensure a closer experience with the natural surroundings for our guests.
Thank you making the Serenity Seaside Cabin your vacation home and we hope to see you again in the future.

Testimony for Courtyard Mews

The reason I gave the unit the average category is because I felt for the price the unit had slow internet access and only basic cable which I feel is below the standards you are charging. Also there was not a coffee pot or a hairdryer in the unit which are usually standard everywhere, so we had to go out after a long flight to purchase a coffee pot and hairdryer so we would have it in the morning. Also the oven did not work properly and we were running out of dishwasher and clothing detergents something we should have not had to buy for the condo.

We did love the setting and Simone.


The EMR Vacation Rentals Response

Thank you for your comments as they are very valuable for us. We are glad you enjoyed your stay.

You are correct a coffee maker and hair dryer are part of all our rentals. We are not sure why these two items were not in the property. We will look into it right away as well as the oven not working properly. Next time you stay with us please call us immediately if something is missing. Since we did not know that this had happened during your stay we could not act upon it. We will bring the matter of the cable and internet package to the owner's attention.

We hope to see you again in the future.

Testimony for Spectrum 31

Spectrum 31 was the perfect condo to enjoy our vacation in Vancouver. Simone, the EMR Vacation Rentals contact in Vancouver, was very accommodating to our schedule and most professional and pleasant to deal with.

We have not spent any significant time in Vancouver for 20 years and we were pleasantly surprised with the convenient location of this condo. It offered immediate access to the Chinatown Metro station which linked easily to the Canada Line transit to the Airport. This was most helpful for the arrival of friends from Germany who are spending their summer vacation with us in Vancouver and then 2 weeks in the beautiful Kootenays. Chinatown, Gastown, Yaletown and Granville Island were within walking distance. The Vancouver Art Gallery is hosting an amazing Surrealism exhibition until September. This and the Aquarium at Stanley Par Aquarium were just 2 of the highlights of our visit to Vancouver. The rental of this condo through EMR Vacation Rentals provided a fabulous, comfortable home base to explore the wonderful city of Vancouver. Our friends have thoroughly enjoyed their stay in Vancouver.

Testimony for Morley 303

We enjoyed the convenience of the location of the condo. It was very nice to be able to walk to most places. The building was very quiet for the most part except for the overzealous revelers on Canada Day. I'm not sure I would book a downtown accommodation on that holiday again, but that wasn't a flaw of the condo. The condo was well stocked and for the most part we had everything we needed. There are several good eateries right around the corner. Our dogs enjoyed laying in the sun on the balcony and having both an east facing balcony and a west facing balcony was a treat. The only complaint I have is the bed could be a little more comfortable and a little higher off the floor. Maybe it's good for younger people but could be improved for our age bracket. I would recommend this condo to others and would return in the future if possible. Thanks for the lovely stay.

Testimony for Harbourside Park

I'd like to clarify the greeting service rating. Both greeters were polite and competent, but their presence, in our minds, was unnecessary, and constituted an additional expense that we resented, as it was unnecessary. Our greeter didn't do or show us anything we wouldn't have easily figured out on our own. We've used home rental services in other cities before, and never had to contend with a greeter service. Having to phone our greeter upon arrival was unnecessary and complicated, as we hadn't changed money to Canadian yet, and then her phone number didn't even work. Paying a fifty dollar fee to check out early was outrageous, and something we've never had to do anywhere else.

While the office staff was extremely professional and helpful, and our condo was clean and comfortable, we walked away feeling that we might not recommend it to friends because of the greeting service.


The EMR Vacation Rentals Response

Thank you for your comments as they are very valuable to us. We are glad to hear you enjoyed the property and the experience of booking the Harbourside Park and for the most part it sounds like the greeting personnel were competent and polite.

We wish to address the issue of why we need greeters for our property check-in and check-outs. We are not a hotel with all our units in a single building where guests can walk to a check-in desk get the keys and the walk upstairs to their unit. The properties we have are all independent properties that are located in different buildings or houses in various parts of the city. We have to arrange for a greeter to meet our guests to provide keys and access their rentals. The greeters are to assist with a tour of our properties as well to ensure our guests have been properly given an orientation of the rental and possible additional facilities such as common swimming pools or gyms in condo complexes. In many cases we have international travelers who do not have recycling programs in their communities whereas Vancouver and most of British Columbia communities do and we like to make sure our guests understand where and how the recycling is handled. Sometimes there are complicated media or appliance equipment in the properties that may take a short lesson on how to use it. We want to ensure our guests have the best experience possible which means being able to use all the amenities that are included in their rental. The greeters are there to ensure you are happy with your property when you check-in. The greeters are great resources of information for the community you are staying in and can answer questions you may have on things to see and do in the community to where to pick up groceries.

For the early check-outs , we call them red eye check-outs, EMR Vacation Rentals has to specially arrange for someone to get up very early in the morning to make sure to be there on time. These are for guests leaving before 7 AM and in most cases the early check-out requests are for 5 AM or 6 AM which means we have to arrange for a greeter to come pick-up the keys at this time. The greeters have to be paid after hours rates to provide this service. The greeters are required to make sure the property has been secured, all the keys collected, and left in good order by our guests. This is to ensure the protection of the property and to help with quickly returning the guests damage deposit.

Our guest booking agreements have the check-in time at 4 PM and the check-out time at 11 AM. However, EMR Vacation Rentals does provide a wide period of time for guests to check-in and check-out at no cost. It is included with the rental. For check-in time the contract does state 4 PM but we allow for anytime between the hours of 4 PM and 11 PM. EMR Vacation Rentals will allow for an earlier check-in before 4 PM if the property is available and ready for your stay. The contract check-out time is set at 11 AM but EMR Vacation Rentals provides a window from 7 AM to 11 AM at no additional cost for the greeting service. We do try to be as accommodating as possible for our guests.

We have had some guests ask if they can leave the keys in the property or if we have a drop box location. The answer is in some cases this can be arranged, however, in most of our condo buildings the guests need the keys to be able to exit the building or secure parking garages. What we have found in the past is guests forget the keys in rental cars or have left the city with the keys still in their possession. The cost to replace these keys are both high and time consuming. With much of our condo building locations there is electronic keys and door FOBS to use and they can be hundreds of dollars to replace. Secondly, in most cases with our rentals we have other guests needing to check-in to the property a guest has just left on the same day. If we are having to track down lost keys or have new ones made up its not as simple has heading down to Home Depot to have keys cut. They have to be specially ordered and this sometimes takes to few days to replace. In some cases where keys have been lost locks have to be changed for security reasons.

We try to be as accommodating as possible for our guests. We ask our guests to arrive and depart during our operational hours and stated above. However, if you have to arrive or leave outside of our operational hours we will accommodate your request but to do so please understand there is additional costs to our company that we have no choice to pass on to our guests to have our greeters get up in the middle of the night fulfill your request.

EMR Vacation Rentals highly recommends to all our guests to make sure to plan your travel arrangements to arrive or depart during our operational hours for greetings.

Testimony for Cloud 9

The apartment was bright, clean and looked exactly as photographed on the EMR website. Don was very helpful in giving us a quick tour of all the facilities available to us and pointed out areas around the apartment that might be of interest.

We bought breakfast from Nester's supermarket which is accessible from the building and ate every morning in front of the amazing view on the balcony. There is also a JJ Bean coffee shop just downstairs. The gym was on the top floor in the adjacent building with good facilities and there is also a pool table and even a hot tub in the shape of a 'W' - we would have tried the tub if the weather was cooler.

Bed was comfy, a good shower and a big TV with countless channels. Washing machine, tumble dryer, coffee machine, dishwasher and the Mac were all very easy to use too.If I was picky I would say the only down side is at night you can hear a faint humming sound from the fans operating on top of an nearby building, but I think we were quite sensitive to it as a result of our jet-lag as we had no problems falling and staying asleep. The only noise which woke us up were the seagulls in the morning.

The building felt quite secure as only residents who have keys can access the particular floor you live on in the lift.

For last minute souvenir shopping, Water street where the steam clock is is only 5 minute walk away, there are a lot of places to have a local beer, and very quirky little designer shops around too. Chinatown is not too far either and you can ferry across to North Vancouver very easily. Nearest Skytrain station is on Water street and it took around 25 minutes to go down to Richmond.

Overall we had a lovely stay and would definitely consider renting this apartment again. Thanks again Don!

Testimony for Harbourside Park

While the location was excellent, we found that being only at 5th floor, traffic noise was a problem. Air conditioning would be an asset on the warm nights.

Testimony for Abode at the Beach Retreat

The accommodation was fine. It was too close to the neighbors, however when out on the patio, that was not an issue. It was great for my mother who is 83 and has difficulty getting around. We enjoyed the beach, and the resident eagles, herons, and a deer. Watching the cruise ships and barges going back and forth, she even enjoyed the ferry traffic including the 630 am horn. Overall it served our needs very nicely.

Testimony for Pendray House

The house was great except for construction on both sides. The noise was a little much and difficult to sleep in. We LOVED the location and being on the beach. The family had a great time.


The EMR Vacation Rentals Response

We are very happy to hear you loved the location and enjoyed the Pendray House and the beach below it. We are very sorry to hear some of the neighbours are doing work on their properties at the moment. The work next door should wrap up soon. We hope to see you again in the future at the Pendray House.

Testimony for Great Escape at Miracle Beach

We had a wonderful time. Wish the weather had been warmer. We had to supply some things in the kitchen that I bought and brought home. Roaster, extra large bowls, PS games for the kids. There was 7 of us and we found that the kitchen table was small. One adult ate in the front room. We do realize the home was supposed to be for 6 people and there was room for 4 at the table and 2 at the island. We also wish the barbeque was larger. The home was beautiful, spotless, and homey. We love the million dollar view. The grand kids had never seen the ocean and it was a great experience for all of us. Please thank the owners for being so gracious in letting strangers stay at their home. The property was beautiful.

We will be looking at something out in the Shuswap area for next summer. If you have any property there please let us know. Also we wish to thank Heather so much for all of her professional, courteous, friendly and helpful manners both on the phone and with her emails. She is a wonderful employee and as I am a supervisor where I am employed I truly acknowledge her assistance and great work ethic. Thank you Heather. We look forward to hearing from you again. Carol and John


The EMR Vacation Rentals Response

Thank you very much for letting us know of your experience at the Great Escape at Miracle Beach. Sounds like your family had a terrific time. Miracle Beach is one of the best sandy beaches on Vancouver Island. I wish we had better weather for you during your stay. Thank you for providing us with some suggestions for the property. We will be sure to provide your valuable feedback to our owner of the Great Escape at Miracle Beach

Heather is a terrific reservation agent for EMR Vacation Rentals. She really does like to ensure her guests are fully satisfied with the property selections and with her service she provides. Heather will be very happy to read your testimonial about her. Please feel free to contact Heather about your future vacation rental stays. She will love to hear from you again.

Testimony for Retta Court Forest Chalet

The property is really not suitable for rental. There is no pantry space. All of the bedroom drawers were full, so there was no storage space. This is clearly someone's second home first, and rental property second. For consistent rentals, the property needs to be de-cluttered to make room for guests.


The EMR Vacation Rentals Response

Thank you very much for providing us with your experience at the Retta Court Forest Chalet. We will be looking into the concerns you have about the property promptly. Our owners that list their properties with us are aware of the need to ensure there is empty drawers and kitchen cupboard areas made available for guests use. Our owner's personal belongings such as clothing and food are required to be removed and put in locked storage on site or taken away from the rental altogether. We are very sorry this property did not meet your expectations and we hope that we can have the opportunity to provide you accommodations in the future that will ensure your complete satisfaction.

Testimony for Ashley Place Vacation Home

Staying in a house made so much more sense for our extended family than 3 separate hotel rooms. From Great Grandma to the 3-week old baby we were happy to have so much time and space together. Thank you, again, for sharing your lovely home.

Testimony for Magnolia Cottage

I was uncomfortable using the bed. The mattress was covered with bits of unknown particles. Therefore, I was not comfortable during our stay at this accommodation. We only brought the required change of clothing and toiletries into the cottage.

The area was very nice, but from the ad, I thought this was a cottage, not a converted garage on someone's property.


The EMR Vacation Rentals Response

We are glad you let us know how your stay went at Magnolia Cottage. Thank you for the feedback on the bed we are checking to see what it is you experienced. All of our properties are professionally cleaned and we try to make sure everything is made perfectly clean for our guests. We are sorry that the bed was not appropriate for your stay. We do ask our guests to let us know immediately if any issues arise at the properties they are renting so we can act on it quickly for our guests comfort.

The Magnolia Cottage is not a converted garage but a complete and modern stand alone building. There is a garage to the side of the building but it is not used while guests are staying on the property. It is a separate building on a shared property with a larger house. The property listing does state on our website there is a caretakers suite on the property as well. It is a very nice and well appointed place but we are sorry to hear it did not meet your expectations. We will hope you will return to visit us again in the future and we will endeavour to exceed your accommodation expectations.

Testimony for Urban Oasis at Jericho Beach

The condo was very clean and friendly. Like the location but didn't like that there was no BBQ and that the bed only had a fitted sheet and a duvet cover no flat sheet in between.


The EMR Vacation Rentals Response

Thank you for your testimonial on the Urban Oasis at Jericho Beach. We are glad you enjoyed the property and liked the location. We will look into your concerns about the BBQ and the sheets. We hope to see you again in the future.

Testimony for Beatty Loft

We greatly enjoyed our accommodation in Vancouver. The loft was within easy walking distance and had a nice neighborhood feel. Our greeter was able to orient us to local groceries and restaurants. Thanks for all your help!

Testimony for Downtown Oasis

Super apartment. Fantastic huge deck. Very well placed to see Vancouver. Everything good quality and many thoughtful additions. The only down side was we only had a week there. Booking staff were cheerful and could not have been more helpful. Overall great we would recommend to others.


The EMR Vacation Rentals Response

We are very thankful to know you enjoyed the Downtown Oasis. We hope to see you again in the future.

Testimony for Morley 303

We had a wonderful time visiting Victoria. We also enjoyed the unit, especially the little balcony overlooking the water. We met our future daughter's in-laws and had a little brunch. It was perfect. We will definitely recommend you.

Thanks so much!


The EMR Vacation Rentals Response

We are very glad to hear you had a wonderful experience at the Morley 303. We hope to see you back soon.

Testimony for Shangri La Living

Condo was great!

If I were to be critical very critical - could use a few more towel bars and hooks. A luggage rack or two and make the office back in to a closet as storage for two is tight. A luggage mat for the bed to set suitcase on and two unpack. Maybe even a guest log!

A premiere place to stay, in a great city! We will be back!


The EMR Vacation Rentals Response

Thank you for letting us know you enjoyed your stay and for your suggestions to make the condo that much better for future guests. We hope to see you again soon.

Testimony for Downtown Oasis

Hi. From initial contact to arrange accommodation, to greeter persons when we arrived and left, everyone was top notch. Everything exceeded our expectations. The BBQ provided instantly it seemed on a last moment notice worked well and was very much appreciated. We broke a mirror and also accidentally took a video tape case we thought was ours. To resolve the problems we created everyone was fair, courteous, and professional. Thanks for helping to make our visit to Vancouver super great.

Testimony for Granville Island View Condo

I would like to thank you for your attention and help during my booking and greenting services. Special thanks to Heather and Isabel, for all support. I hope to see you again as soon as possible...Thanks a lot !!!!
Kind regards.

Testimony for Morley 303

All in all, we thoroughly enjoyed our experience at 303 Morley. We thought that the owners of the property had gone out of their way to make it homey yet practical.
The kitchen was exceptionally well equiped which was helpful. The location of 303 is awesome. Being in the heart of the city, we were able to enjoy the restaurants and shops practically at our front door.

Testimony for Marina Breeze

My wife and I had some very specific requests for where we wanted to stay. EMR was very responsive and accommodating to our needs. We found the communication very professional. We ended up in a condo that was close to perfect for what we wanted and thoroughly enjoyed our month in Vancouver.

Testimony for Shangri La Living

The deposit arrangement is too punitive. Should be proportional to room rate. Unit needs a TV in bedroom and access to cable TV as there are very limited channels.

Brenda Dominy was outstanding and so was the greeter, Isabel Portale.

Testimony for Beatty Loft

The Beatty loft exceeded our expectations - it is a truly stunning apartment that looked even better in real life!

We stayed for 8 days and couldn't believe our luck in getting such beautiful accommodations for such a good price! We came to Vancouver for a relative's wedding, and when they saw where we were staying in the Beatty Loft they were envious - they had booked a honeymoon suite in one of Vancouver's nicer hotels, but our loft was 3 times the size and 10 times nicer! Everything in the loft is quality - nothing has been skimped on.

Our favorite thing was the swiveling TV that rotated so that you could watch it either in bed or in the lounge room. My partner also loved the huge 3-4 seater lounge and wished to take it home with us to Australia as it was so comfortable.

Beatty Loft is well located to transport and shopping Nester's supermarket is only about 3 blocks away, and is close to the older, more character-filled parts of Vancouver, such as Gastown. If you choose to stay here, I also recommend going to the Irish Heather Pub Carrall St, Gastown for one of their beautiful pies, and to the Yaletown Roundhouse and Steamworks Brewery for their yummy fare and house-made beers.

The mixture of heritage style HUGE wooden beams and ultra-modern conveniences made us feel very spoilt. If we ever return to Vancouver I'll be trying my hardest to book this place - definitely one of the nicest places you could stay in Vancouver!

Testimony for Quarry Heights

We stayed at this property with our family for our son's graduation from UBC. We came from all over the US. It was perfect for us, a party of 8. Awesome view, excellent setup with bedrooms/bathrooms, The large kitchen/dining/LR was just right.

We spent a day in Whistler. Multiple days in the Vancouver area plus the graduation.

The only negative was the Canucks beating the Bruins in game 1.

Testimony for Spectrum 31

I express my congratulation to EMR Vacation Rentals and Access Vacation Group, all the organization before, during after the check out was just perfect. I felt very well treated by everyone and being there made me feel at home, I found everything I needed there, plus the beautiful view of Vancouver.

Thank you one more time, best regards,

Testimony for Beatty Loft

Fantastic accommodation in a location that was handy to all the city attractions. Reservation staff and greeters were courteous and extremely helpful. The way we were treated,the reception we received and the high quality of the accommodation made our trip very memorable. Would have no hesitation in recommending EMR Vacation Rentals to anyone looking for a cost effective and pleasurable holiday experience.
Geoff and Maria, Sydney, Australia.

Testimony for Serenity Estate

Testimony for Harbourside Park

We enjoyed our stay. The location is very good being central to many areas in Vancouver.

The only comment I have is that the apartment gets very hot in the afternoon when the sun is shining. I realize that's not always a problem in Vancouver, but we did have a few days when it was. I suspect in the middle of the summer it will also be a common problem. Something as simple as a window fan would be a great help. We ran the bathroom exhaust fan with the windows cracked to fix the problem.

Testimony for Abode at the Beach Retreat

The House is in a wonderful quiet location and the direct access to the sea front is a real bonus. We found the accommodation spacious and well furnished. We were fortunate in having some very good weather and the views to the mountains on the mainland are exceptional. We had to drag ourselves away to go out anywhere. Comox and the surrounding area are terrific with good shopping just a few kilometres away and the beautiful Comox Lake just a short drive. The house is perfect and central to explore Vancouver Island.

Testimony for Downtown Oasis

We had a very positive experience and have no objections in regards to our stay at Downtown Oasis. The suite was very well appointed and meticulously maintained. Gorgeous terrace. We look forward in using EMR Vacation Rentals in the future. Very professional service from booking trough check-in to check-out. Would highly recommend to the friends.

Thanks,

Bob & Dragana

Testimony for Parkwood Condo

We appreciate the friendliness of the greeter.

Frank and Alice

Testimony for Pendray House

We had a wonderful time at Pendray house. We had lots of room and the views were fantastic, eagles in the trees in front of the house, herons in the water at the bottom of the stairs. Our guests from Alberta and Saskatchewan were in awe.
We would recommend it to anyone.
We will look forward to returning in the future

Testimony for Station Villa Executive Condo

Excellent. What more can I say.

Testimony for James Bay Living

Very good location, close to downtown Victoria. Very nice accommodations for 4 adults.

Testimony for Harbourside Park

Very stylish condo, great location and even greater value.

Testimony for Waterview at David Lam Park

Overall I thought the apartment was great, but there were a few issues. The swimming pool advertised as part of the apartment complex was closed and had clearly been closed for a while. It didn't affect me particularly, but could be a big issue for some guests. Also, the building works across from the apartment were really noisy and I feel we should have been warned about this.

For a visitor from the UK, I'm not familiar with Canadian condos and there wasn't enough info on some things - for example, how to buzz people into the apartment from the front door, or where to put the garbage and recycling.

These were relatively small issues though and I have already recommended EMR to anyone visiting Vancouver! The service from everyone was really helpful and the booking, greeting etc was very easy. Thanks for a great holiday!


The EMR Vacation Rentals Response

Thank you for your thoughtful review. In this particular case, the pool was indeed closed for one week for regular maintenance. We are very sorry it occurred during your stay, and we are thankful that you didn't miss it. There should be no more scheduled pool closures for the remainder of the season. We will also check the home manual to ensure that it provides the kind of information required to buzz people in and where to put the garbage.

Thank you again!

Testimony for Pendray House

There were seven of us, and we all thoroughly enjoyed staying at Pendray House. There was easy access to the beach. The layout of the home was very well planned so that you could take advantage of the view of the water. The kitchen was spacious as was the dining room and living room. Plenty of cooking utensils. We were all very happy with the accommodations.

Testimony for Richards Mews

I just wanted to say that I truly enjoyed the condo that I stayed at. Heather was instrumental in making this happen for me. The whole experience was very organized, which consequently made it easy for me to arrive and feel at home. This was my first time to rent a condo, and I have to say that if I'm back this way, I would definitely get in touch with this company again. I would also recommend it. The greeters that were arranged did an excellent job as well. What I loved about the place, is that it had an excellent view, and it was close to everything.

Testimony for Oscar Winning False Creek Views

Location is terrific so close to the seawall, Granville Market, West Broadway, restaurants and interesting shops, all within very easy walking distance. A big off leash dog park is nearby too. We loved the location.

The views from the condo living room and master bedroom were fantastic - and just what we former Vancouver-ites needed after a long prairie winter.

Condo itself is OK. Dining area is very small and we had to move the couch to sit 4 people the table. It was stocked well, good variety of dishes, glasses, tools, pots and pans, etc. Bed in master bdrm was comfy and good bedding. No problems with the WiFi.

The BBQ was a wreck. It looks like a big gas BBQ in the pictures and under the cover, but when you take the cover off, its just a very small table-top on top of an old table and it looks like it hasn't been cleaned in years. It was really nasty.

Three sets of stairs were a challenge when hauling in groceries. On top of that, 4 smaller sets of stairs from the street level parkade to the front door of the condo. Use the back lane when bringing in supplies, then you only have 2 flights down to the condo level front door vs 4 flights up to.

Our greeters were friendly and accommodating. The next door neighbour was friendly.

Overall we enjoyed our 9 days there, the location was perfect for what we wanted in this vacation.


The EMR Vacation Rentals Response

We thank you for your review! We especially appreciate being informed about the BBQ. We will make sure that this issue are resolved as soon as possible.

Testimony for Beachwood House

We loved the house, the area was close to everything. The kids just loved the big property.

If and when we come back to the Courtenay/Comox area we would certainly try to rent your vacation villa again.
Thanks very much for the good service.

Testimony for Serenity Estate

I thoroughly enjoyed the main house and the location was fabulous. I had forgotten however as to how steep that road was leading down to the property. I had a van which had quite a bit of difficulty going up. Might be good to mention that in the listing. I know when I used the Morningside property I specifically ordered an SUV to rent for the trip.

My only concern were the mice in the cottage. I had the boys out there and they were not too upset. If I had girls out there that might have been a different story.

Jim was a great owner to deal with. Came and personally showed me all the assets of the property and pointed out all the wildlife. I enjoyed the seals and otters.

See you next year


The EMR Vacation Rentals Response

Thank you for your great review of the property. We are very glad you enjoyed your stay at that spectacular property. We especially appreciate you letting us know about the mice as we will be sure to have that attended to immediately.

Testimony for Yaletown Waterside

Thank you for your great communication and thorough service. We loved the apartment and it's location. The view of False Creek was magnificent though! A special thank you to Heather for her wonderful communications.

Testimony for Beatty Loft

Fantastic apartment, great location. Kitchen in particular was brilliantly equipped and the range of DVDs was really good. Service excellent throughout and will definitely use company again in the future.

Testimony for Juliet 805

Our stay at the Juliet was great! Yes, we would return in the future. Greg, our greeter, was fabulous. Thanks to all who helped with the reservation.
Thanks again

Testimony for Manor Suite Off Rockland

Our stay in Rocklands was like a vacation in paradise!

Obviously the location in Victoria could hardly have been better, but it was the suite itself which made our vacation into a holiday home away from home. The suite is spacious, very well designed, wonderfully appointed with furniture and art, and unbelievably light for a basement! The view into the garden was so relaxing!

Our 'upstairs' hosts - Bob & Elizabeth & Noah! - were gracious, discreet, and extremely hospitable. They are most definitely dog lovers, and this shows!

We enjoyed our holiday on Manor Road as much as any holiday could be enjoyed...and for sure we'll plan to return!

Testimony for Pendray House

We loved the fireplace!!!!

Overall our stay was very pleasurable.

Testimony for Astoria 19

We stayed at Astoria 19 for the month of April, and thoroughly enjoyed our stay. We have been to Victoria many times, but never for this length of time. The location of this condo is perfect we walked to restaurants, shops, Cook Street, Beacon Hill Park, and of course, the Inner Harbor. The condo itself is perfect. We cannot say enough about the views. To wake up in the morning and see the sun shining on the water and mountains is priceless. Everything we needed was included in the suite. Simply perfect. The only thing we could complain about was the weather! Thank you.

Testimony for Wood Haven

Woodhaven was a great place for us 2 couples from 2 generations. We arrived an hour early to friendly hosts who had fresh cut daffodils and gentle music playing in the cottage. Hiking and fishing recommendations were offered and enjoyed. The cottage was comfortable, homey, and just want we needed. Our thanks to you, Gerry and Tim, for a great play to stay.

Testimony for Corazon 5

Location was great and security was good.
The furnishings were acceptable.

Testimony for Oscar Winning False Creek Views

We chose this flat because the views looked so lovely in the pictures, and indeed they were. On our first rather bleary night jet lagthe lights in the skyscrapers glistened in the dark and we caught the mountains rearing in the distance. Magical.
The accommodation was perfect for what we wanted and provided a well equipped home from home, the only problem being the toasters fights with the fire alarm.
John was very accommodating about our leaving arrangements and made the last day easy for us, which was great.
We recommended the house to friends who live in Canada and run trainings in Vancouver.
Thank you

Testimony for Coal Harbour Suite

The view was stupendous! The building is very secure including the parking and we appreciated that. Very pleasant front door staff. The condo was small but decorated nicely and in good condition. We enjoyed our stay and would return. Again, the view was absolutely breathtaking! Thanks for an enjoyable stay in Vancouver.

Testimony for Beacon Hill Brownstone

We had a wonderful time at the Beacon Hill Brownstone and would highly recommend EMR to all our family and friends. And I will be using your services in the near future.
Thank you so much for all your help in finding us the perfect spot to escape the Edmonton winter!

Testimony for Wood Haven

Our booking agent was very helpful and spent quite a bit of time finding an accommodation that was within our budget. The accommodation was excellent and the people who owned the property and lived on sight were very gracious and personable. We thoroughly enjoyed our brief time in their lovely, well-appointed cottage. Thanks to Carmen for the time spent finding the accommodation and to Gerry and Tim for their hospitality.

Testimony for Astoria 19

We just loved our winter get away at Astoria 19 and can hardly wait for next year's visit.

Testimony for Serenity Estate

The only real problem with the space was a strong smell of gas the first couple of days that was discovered to be some leaking generators in the garage. Other than that the place was great and people had a lot of fun with the raft and the hot tub.


The EMR Vacation Rentals Response

Glad you enjoyed your stay at this spectacular oceanfront estate. The owner has been informed of the issue and is immediately addressing the problem. EMR Vacation Rentals

Testimony for Morningside Ocean Estate

There was a MAJOR problem with ants at this place that would have been nice to know about ahead of time. They were everywhere and they were huge, it definitely took away from the experience. Other than that the place was great.


The EMR Vacation Rentals Response

We appreciate you letting us know about the ants. This is often a seasonal problem in the early spring. We will be addressing the issue immediately. Thank you for your comments, glad you enjoyed your stay at this spectacular property. EMR Vacation Rentals

Testimony for Resthaven Cottage

We had a pleasant time at Resthaven Cottage! The location was very good for us and the amenities at the cottage were good too.

Testimony for Waterview at David Lam Park

If one is interested in staying in Yaletown, this unit is well situated near restaurants, bars and good walk-streets. The neighborhood is safe and the building is secure. I have no reservations recommending this unit and EMR, as a rental company.

Testimony for Manor Suite Off Rockland

The only comment we would like to make is that we heard the home owners walking above us, most apparent when they were wearing what sounded like hard soled shoes. We are early risers, so it wasn't a problem.

The suite was lovely and we enjoyed our stay.

Thanks

Testimony for Beacon Hill Brownstone

This was a very satisfying experience. This particular accommodation proved to be as good as or even better than advertised and outstanding value for money. The service from EMR at the office by telephone and correspondence as well as in person from the greeter was very professional and at the same time personal. We have many years of experience in rentals through agencies or direct from owners via the internet in Canada, USA incl. Hawaii and Europe and this was amongst the most enjoyable and problem-free such rental we have encountered. I would not hesitate to recommend this unit, or the services of EMR to others, including family and friends.
Thank you for your assistance and service.

Testimony for Corazon 5

The location was excellent. The only negative is that we feel the damage deposit was excessive.

Testimony for Morley 303

The only weakness in the condo is how badly any walking or pushing my wheelchair could be heard in the condo directly below us. Sound proofing the floor would help both the guests and the suite below us.

Testimony for Uptown Ocean View Penthouse

EMR Vacation Rentals was an immense help in our finding accommodation for a last minute vacation to British Columbia. Everything went like clockwork, from signing the lease, to being greeted and getting the keys! I would be extremely confident in using EMR Vacation Rentals to help me secure accommodation on my next visit to British Columbia!

Testimony for Parkwood Condo

Thank you so much to Savanna and Brenda for the excellent service and great accommodations! Will definitely come back next spring for another month or more. The condo was well stocked, I was in need for nothing! See you again.

Testimony for Hillsboro House

Overall we had a very nice stay. The location is wonderful and the house is very nice. Any difficulties we had the oven and the fireplace were dealt with as quickly as could be expected. Everyone we dealt with was very pleasant and helpful.

Testimony for Downtown Oasis

I would stay at this condo again if I needed to be in this area.

Testimony for Astoria 19

We felt very comfortable in the apartment. A wonderful view, a great holiday. Thanks for the vacuum bag and replacement bulb.
Thanks again for everything.

Testimony for Beatty Loft

Parking was the only issue we had. Otherwise we were very happy with our stay.

Heather and Simone were very helpful and went above and beyond to make sure we had a good experience.

Testimony for Elegance at Bear Mountain

We very much enjoyed our stay at Elegance at Bear Mountain. The accommodations and amenities were fantastic as was the scenery. We definitely wouldn't hesitate to rent this property again in the future.

Testimony for Capitol Hill Executive House

It is a good house! In a good location! There was space enough for 11 people comfortable! Very good !!!

Testimony for Vogue 2 Bedroom

I started off looking through a large listing company's site and was quickly frustrated - the places that said they were available weren't. Owners don't update the site when they rent their properties.

When I called regarding a property on a large listing company's site, I was contacted by your booking agent. She asked what I was looking for, and within 15 minutes I had an e-mail with multiple choices in Victoria. After I had set everything up with her, she informed me that I was her very first customer. This surprised me, as she was very knowledgeable and professional. Definitely a good employee you should try hard to retain!

The greeter was waiting for us at the appointed time, and showed us all the relevant details about the unit and some information about local attractions, dining, etc.

The condo itself suited our needs perfectly.

Unfortunately, the part of town where the unit is located has quite a few drug addicts & homeless people hanging around. For a younger couple like us it wasn't much of a problem but you may want to mention in your literature that it's an active part of town with noise at night. Older folks or families may not want to stay at this condo.

Overall, the experience was positive, if a bit spendy for what we got. Thank you for your help arranging this vacation!

Testimony for Maple Retreat

Overall a fantastic stay at the Maple Ridge property and we will certainly use again if we are in the area. Very well equipped and furnished property, thank you...we had a fantastic time.

Testimony for Beatty Loft

Had a wonderful stay, thanks very much! When there was a small issue with the wireless internet, EMR staff was very prompt and helpful in resolving it even on a Sunday. Our accommodations were clean and all services/facilities were as advertised. We have a great 24 day stay and would recommend EMR vacation rentals to family and friends. Overall very happy with the service.

Testimony for A Heart and Soul Suite

A very supportive team and lovely landlord! Everything was as expected, no unpleasant surprises.

Testimony for Capitol Hill Executive House

First of all, the EMR Vacation Rental agent, was a very big help in assisting us to secure this vacation rental. Her due diligence and follow-ups was important factor in getting us this vacation rental. I'll definitely use her service and refer her to others when visiting the BC area. The Capitol Hill Vacation Rental was exceptional for the price value and to accommodate a party of our size. The house was beautiful and very clean. Its location was perfect. Deborah was a wonderful greeter and host. We will always check back with this house when visiting the Vancouver/Burnaby area.

Testimony for Turner Home Kitsilano 1913

We had a wonderful stay at the Turner House in Kitsilano. We really felt at home and even had a dinner party one evening in the wonderful dining room. The kitchen was very well appointed and is large enough for a family to cook together.

We were also so grateful to the owners of the house, who graciously decorated for Christmas for us. The tree was beautiful and really set the mood from the moment we walked in on Christmas Eve to begin our stay there. Thanks so much to them and all of the EMR Vacation staff who helped make this a memorable time for our family.

Testimony for Pendray House

The family really enjoyed Pendray House the fireplace and beach were an added bonus.If the occasion arises we would certainly rent Pendray House again.
Best wishes for the New Year.

Testimony for Bentley at Yaletown

Outstanding condo and service! Loved the location and truly enjoyed my stay.

Testimony for Beatty Loft

We were really impressed with EMR Vacation Rentals from the beginning. They were extremely helpful throughout the booking process and kept us informed at all times. The apartment exceeded our expectations and it was as described on the website. We enjoyed our stay and would not hesitate to use EMR Vacation Rentals in the future.

Brenda, a special thanks to you for all your help.

Testimony for The Falls 4

The accommodation was just like the pictures and description. It was very comfortable for our family of 4 with 2 children. The location was central and we could walk everywhere. The kitchen was well-stocked and very clean. Service was very friendly and helpful from both the reservation agent and greeter. We would book the same place for our next trip to Victoria. Thanks!

Testimony for Eagle`s Nest Retreat

The Eagles Nest Retreat was very suitable for a group of our size 10. While the house featured very sophisticated amenities everything was very well documented which made it easy to use.

There were a lot of small touches that we didn't anticipate and it seemed as if every time we needed something all we had to do was turn around and it was there.

The view is fabulous, even on rainy days, and for outdoors types the local area has all you could ask for within a very short distance.

As the organizer of the event you made me look like a genius and that's the most important part.

Testimony for Cloud 9

Cloud 9 was everything that was promised and more. From the wonderful views of the mountains, city and sea - to the elegantly stylish layout, furniture and complimentary Kiehls toiletries, we couldn't have asked for a better place to stay during our visit to Vancouver. From the moment we arrived the owner Don took us on a personal tour of the apartment, pointing out places of interest from the balcony and making recommendations as to where to go, and where not to go. He couldn't have made us feel more welcome to his city or his apartment. The location is excellent if you're looking to stay in the vibrant and cultured Gastown area, with plenty of interesting shops and delicious restaurants. And on some days, when our feet were too tired to venture out, we were happy just to kick back and relax with a bottle of wine on the balcony soaking up the views. A suite in a luxury hotel couldn't have offered us more.

Testimony for Manor Suite Off Rockland

We were very pleased with the result.

Testimony for The Landmark

This location is great - within walking distance minutes to downtown Victoria and had all the amenities we were looking for. Enjoyed our stay and would definitely come back.

Testimony for Aquarius Mews

We had a wonderful stay in Vancouver, and the services provided by EMR made that possible! From step one engaging with Brenda at EMR to the greeting services provided by Nicole, every step along the way was easy, friendly, and added to our overall experience in Vancouver. I also want to commend the owners of Aquarius Mews for making our stay away from home feel very much like home! We've rented houses and apartments all over the world, and I do not think any other location provided the same quality of accommodations that Aquarius Mews did. I've already recommended EMR and this apartment location to friends, and we'll definitely plan on staying with you next time we are in Vancouver! Thank you!

Testimony for Ocean Point

This was just a lovely home, and perfect for us with children. We enjoyed every minute. The cleaning service had definitely let the owners down on this occasion....and we did spend some considerable time cleaning, but were then rewarded with the fabulous view once the windows were clean, and the enjoyment of cooking in a very well laid out and spacious kitchen. I believe that the cleaning issue will be dealt with, as both the agency and the owners were made aware and were concerned. The home is directly overlooking the water, with steps to the beach. Although it was too cold to use the pool, it was a lovely pool, and the hot tub was most pleasant. We did have one small concern that we worked around, in that the pressure in the small shower did not seem to be balanced, and so with other water being used elsewhere, it was possible to get a sudden jolt of very hot water. Just something to be aware of, especially if there are children. I would definitely look forward to more days there, and can highly recommend EMR Vacation Rentals. Their service was excellent. I did feel that the damage deposit of 800.00 was a little steep, but it has been promptly returned. Overall, it was perfect for us.

Testimony for Turner Home Kitsilano 1913

We really liked the Turner House. The area was great, close to beach, seawall, stores, yoga studios, good places to eat and all you might need. The farmers market is very close by and a delightful adventure on Sundays. The house was spacious, very clean, and nicely decorated and had all the things you would love to have in your kitchen amazing coffee machine, blender etc. It was nice to have the phone too so our friends and family could reach us, as we are travelling without a cellphone. Sandy and Sue are wonderful people, and helped us with all we might need. Thank you for making our stay so great.

Testimony for Skyline Views

We were very impressed by our experience with EMR Vacation Rentals and would definitely use the company again...your personnel are knowledgeable and personable. We also enjoyed the unit we stayed in and would use it again if we had the opportunity to do so. Thank you very much.

Testimony for The Landmark

We had a great stay in Victoria. The apartment was lovely and clean and in a good location with all equipment needed for a vacation and even the weather stayed dry for an outdoor wedding.

Testimony for Abode at the Beach Retreat

I would recommend this property to anyone. A very comfortable and clean home with all the amenities and fantastic views. It was hard to leave and I know we will return.

Testimony for Serenity By The Sea

We had an excellent response from EMR agent to our initial enquiry and for all follow up queries. We were also kept fully informed at each step of the way leading up to our arrival at the house.

Accommodation was very good and all we expected - we were not disappointed in any way.

We were met as arranged and given full details of all services at the house.

Overall your service was very good and we very much appreciated it.

Testimony for Ambleside River Walk

We always enjoy our time in BC having done this for the last 10 years. Our experience in the condo has been great and is a wonderful location for us. Accommodations are quite adequate. It is a lovely area and a comfortable condo. We hope to return next year.

Testimony for Coastal Garden Suite

Just wanted to let you know what a great place the Coastal Garden Suite was. We rented for the month of August and the owners treated us like we were family. The suite has everything we or anyone else would need for a very enjoyable vacation on Vancouver Island.

Testimony for Wood Haven

This is a beautiful cottage in a stunning location. It was quiet and peaceful, truly a perfect place for a relaxing vacation. Our hosts had thought of everything. They were unobtrusive but there whenever we needed them. Our many thanks to them for a great holiday.

Testimony for Deep Cove Garden Estate

Deep Cove Garden Estate was a wonderful place to relax and the perfect getaway location. Close to the small Deep Cove store, but also completely remote from anything. We enjoyed the feeling of being close to nature - especially since we saw deer and rabbits everywhere!

Louise is wonderful and accessible. Available always, but always respectful of our space. They adore children here and the children felt so welcome - they could scream and run and play and really be kids. We had several BBQs with friends and built some wonderful memories. That was one of the best things. That's what summers are for!

The home is fully stocked and clean and everything you need for a summer vacation is right there.

We loved it.

We wouldn't hesitate to recommend the Estate for families or even for small group gatherings.

We are going back next year!

Testimony for Beatty Loft

EMR met or surpassed my expectations on every point. Brenda was patient and helpful through all my calls and emails. Nicole was right on time for arrival and checkout. Her advice really helped make our stay more enjoyable. Your strongest trait was communication prompt replies to calls, detailed email confirmations and reminders at every step of the process. And to top it off, the property was ideally located and beautifully appointed. I will certainly remember your firm for future travels.

Testimony for Dungeness Cove

Lori, Thank you so much for everything. I can speak for the rest of the group, it ended up being 8 of us that it was a supurb hideaway to relax at after a day of riding around and exploring the island. We enjoyed the ride to Victoria, Port Renfrew and even went Zip linning, what a rush! The hot tub was a great addition to warmup and enjoy a drink while watching the tide go out. The gravel parking is fine for cars but motorcycles is a bit different and although we never layed one over cement or a hard driveway would have been better, but I know that the majority of users are on 4 wheels. The 3 nights there were perfect and no one wanted to leave, but reality being what it is......... We utilized the BBQ to the max having everything from burgers to prime rib and found that we really didn't need to get a lot of extras since its all supplied. All in all it was a great vacation and would not hesitate to return again, hopefully next year.

Testimony for Lakeshore Country Retreat

The place was beautiful and even more impressive in person. Petar and Vera were wonderful hosts and made our daughter's special day and our week even more special!
We would love to return! Brenda, thank you for your assistance, too in making this all come together!

Testimony for Beachwood House

I would like to thank Shannon for all her help. I tend to be a person that does expect a certain amount of service, and she exceeded this. She was pleasant, accommodating, professional and personable. I think it would be important for her employers to know that she is one of the reasons I would consider booking with EMR rentals in the future.

Testimony for Manor Suite Off Rockland

The accommodation is much darker than the pictures would suggest, and is a basement suite. This was not something I was aware of from the photos and if I had know, I would not have booked it. Every sound from upstairs can be heard, even telephone conversations. As soon as the owners were up in the morning, it sounded as though they were coming in to our room. Not the best start to each morning. I'm sure the suite was cleaned prior to our arrival, but there were a lot of dog hairs on the rugs and furnishings and the face cloths were stained. Having said that, the owners were very friendly and accommodating.

Not sure of the purpose of the 'greeter', as the owners showed us in and the greeter was with us for only a few minutes on arrival and departure.

Overall, the accommodation and the service were not up to the same standard as our experience last year.

Testimony for Harbourside Park

Our booking was a last minute booking for a 5-night stay and EMR was very prompt and helpful in their response. Compared to the hotel suites we looked at, this is good value for money. Congratulations to the owners for providing such a well-appointed suite!

The pros for us were the great location wifi all mod cons in the kitchen, living room, laundry etc. good security use of bikes the pool and free local telephone calls. Permitting us a late check-out was very helpful for the next leg of our trip.

The few cons were the vertical blinds did not feel very private and took a bit of adjusting every time they were closed at night or to block the sun. And, although the noise didn't bother us too much as our own apartment has traffic noise, the description of the suite should perhaps state that it is on the 5th floor and near a busy road. Finally, a bike pump and lock with a key! would be very useful.

Hope this feedback is helpful. With kind regards,

Testimony for Ashley Place Vacation Home

Thank you very much for suggesting the home at Ashley Place. It was really perfect for our family, and we all enjoyed our stay very much.

We would definitely consider renting from you again.

Thanks for all your help and friendly service.

Testimony for Domus 5

Dear Lori,

We would like to thank you for all the options you have us to fit our schedule. We appreciated to the Diane warm greeting & hospitality in the condo. All in all it made for a very memorable trip for my family. Thanks for all the extra time and effort you put in this trip for us. Hope we track you down next time around.

Thanks!

Testimony for Tantalus Lodge

Isabel, with you company, went the extra mile in helping us book our trip to Tantalus Lodge and we were extremely pleased with her professional service and courtesy. She was on vacation herself and still was able to correspond with us and satisfy our every need. We will do business with your company again due to Isabel's outstanding service.

Tantalus Lodge is a lovely log cabin located in the wilderness between Squamish and Whistler in the Squamish Valley. Sitting on the back porch of the cabin we were looking at the beautiful Tantalus Glacier. We were surrounded by lovely giant trees and beautiful scenery. The only sounds were of chattering squirrels and songbirds. Serene, quiet, and beautiful.

We really enjoyed our stay at Tantalus Lodge....would go back and stay there if we returned to BC, and highly recommend it to any potential visitors.

Thanks very much.

Testimony for Oscar Winning False Creek Views

We enjoyed meeting our greeter, and were able to take advantage of some of his suggestions re the area, also dropping off and picking up luggage.
Our friends found the 60 steps from garage to living room a little challenging. Though fit, they are not used to stairs.
We had all we needed in the townhouse, including very comfortable beds and a spectacular view and sunrise.
For driving into the city, it is very accessible to Oak and Granville.
We highly recommend it.

Testimony for Aquarius Mews

Our greeter Nicole was extremely helpful and polite and she did an excellent job in showing us around, etc.

I would definitely use your services again in the future if we have an extended stay in Vancouver.

Thanks so much.

Testimony for Morningside Ocean Estate

We absolutely loved Morningside Estate and the Morgans. They are a lovely family and have kept the place up immaculately. They were around all the time for any problems/questions we might have and made our stay perfect. Our entire family truly enjoyed the beauty of the property and would whole heartedly recommend it in the future.

Testimony for Clover Point House

It was all wonderful, we were so pleased with all your assistance with our stay.

Testimony for Incredible View

We had an excellent time in a wonderful location and house. The pool was great at the end of long sunny days! The area has lots to do for a family.

Testimony for A Herons Rest

Heron's Rest is a very nice place, peaceful and warm with a lot of space for a big family. We loved our stay in this house.
The only thing maybe which could be improved would be to add a dishwasher !

Testimony for Manor Suite Off Rockland

We loved our stay at Manor Court. Lovely apartment with all the conveniences and a wonderful garden. The owners of the property were delightful and made us feel like this was our home during our stay. We travel with our Basset Hound so it was great to be able to open the door and let him play in the garden. The owner has a beautiful dog, Noah, very friendly. Comfortable, lovely area, apartment and garden.

Testimony for Spectrum 32

We've had a great time in Vancouver at Spectrum 32. The apartment is very good located in the heart of Vancouver and of course this apartment is in a good condition, that makes a one hundred percent vacation.

Testimony for Eagle Cove Beach House

Excellent accommodation far exceeds description on web site. very friendly greeting with no problems very considerate and appreciative that we had traveled a long way. If still available we may book again next year. Kind regards to all.

Testimony for Hidden Gem at South Granville

The location is amazing. Very close to restaurants, shops and entertainment. We particularly enjoyed the short walk to Granville Island which the kids loved. The decor was very modern and clean. The supplies at this accommodation were really great. There were tons of towels, clean sheets, cleaning supplies and paper towels. The kitchen is well stocked with cooking implements. We would definitely stay here again!

Testimony for Lions Bay Estate

The booking team and the process for booking the villa were excellent. Telephone and e-mail services were prompt, friendly and efficient. The greeter provided some welcome local knowledge. The villa was well maintained and had everything we needed.

We didn't need to ask for any help while we were in the villa and this allowed us to have an uninterrupted and enjoyable time.

Testimony for Clover Point House

We LOVED the house, it was a perfect match for our family! It was charming, restful, and beautifully located.

I would love to rent the house again next year in August! And for a longer time if possible!

Testimony for Hamilton Character Home

Thank you for helping me to make my and my family stay easy ,smooth and quiet.
I had a great time and I am strongly recommending to my social circuit to deal with your agency.
Every body was provisional , cooperative and helping.
Great vacation made easy and uncomplicated by you.
Best Regards.
AAM,KSA

Testimony for Turner Home Kitsilano 1913

I recently stayed in the Turner Home and we had a fantastic stay. I look after about 40 holiday homes myself in Bath, England so have very high standards. We had done a lot of travelling through the Rockies and were exhausted by the time we got to Vancouver so were thankful to have a nice home to relax in. Unfortunately the weather wasn't great so we didn't get to take advantage of the garden or the beach. I would definitely recommend the property and the service I got from EMR was second to none.

Testimony for Eastwood

We loved the cabin and found Steve to be a really great and fun guy. All in all our stay could not have been better and Steve is a wonderful host. We hope to get up that way again sometime in the near future. Thanks for all your help.

Testimony for Manor Suite Off Rockland

A very clean comfortable home from home.

Testimony for Harbourside Park

The accommodations were beautifully comfortable. The accommodation was extremely organized and overall much better location than we had envisioned. We didn't even miss the air conditioning.

Thank you again!!

Testimony for La Casa on Trinity

We enjoyed our stay. Lori, thanks for the great service.

We enjoyed our cute character home on Trinity street and it worked well for our family. The room in the basement would not be good for younger kids so you may want to note that it is in the basement and not on the main level for families with younger kids since it is so far away from the upstairs master. We would have loved to have a microwave so that is a suggestion for the homeowner but we loved the way the home was decorated.

Thank you,

Testimony for English Bay Hideaway

A friendly, accommodating and very effective service. Lori went more than the extra mile to support our search and booking process an absolute star!!
The venue matched perfectly the web description and we were all very pleased with our stay there. An unexpected hiccup with returning our key at the end of the stay was most patiently coped with by the owner, for which many thanks.

Testimony for Quarry Heights

The owners of Quarry Court are thoughtful and considerate, leaving little notes to guide us along on how to use the variety of remote controls and media systems. The house is beautifully maintained with fantastic views. We love seeing the doe with her fawns visiting the garden every morning. Our family has spent hours playing at the pool table and the kids enjoyed the foosball table. A nice, spacious home for our family of 10. The slight glitch was issue with hot water usage which I believe the owner will fix. He has been very prompt with replies to our queries and concerns. We are thankful to have such a nice home for our family reunion vacation.

Testimony for Aquarius Mews

Thanks for all your help and support from first enquiry and throughout our stay. The accommodation was very comfortable and conveniently located. This was our second trip with EMR Vacation Rentals and we would certainly use again and recommend to others.

Testimony for Ocean Haven

Thank you very much!
Had a most wonderful time in Comox Valley and the House was spectacular!!
The greeter and Carmen at rental office was great. ! Could not have felt more welcome.
And Thank you Shannon!
Will be back!

Thank you again for a terrific vacation. So hard to come back to USA and go back to work.

With Sincere gratitude.

Testimony for Spectrum 31

The unit was small but comfortable with nice views. The A/C turned out to be a life saver. Although a bit of a walk to Coal Harbor, Yaletown, and the west end, we found the location, which is a 5-minute walk to Gastown, and right above Costco, to be very convenient. The best part was the excellent service, and responsiveness to our needs by Isabele, Simone, and Nicole.

Testimony for Hidden Gem at South Granville

We truly had a great time in Vancouver and at the Hidden Gem.
Getting around from there was easy. Be it by foot, bus or the Aqua Bus.
The location is in walking distance to Granville Island and its market. Fresh fruit, vegetables and fish can be bought there. Later it all can be very well prepared in the kitchen or on the gas grill on the balcony of the Hidden Gem.
The apartment is very well equipped and pleasantly furnished.
Sitting on the balcony at night, overlooking the bay and the fireworks is very special.
We can strongly recommend the this rental!
Best Regards.

Testimony for Le Hermitage Penthouse

I had a great vacation in the beautiful city of Vancouver.
The rented penthouse size, lay out, and location is truly fantastic. It is very secure and private. The building had a nice gym.
I know the renting agency and trust them and would use them again in the future.

Testimony for Astoria 19

The actual accommodations were great. It was very comfortable and what we had expected for the money.

Testimony for Capitol Hill Executive House

Pros Very private, good location, large rooms, excellent beds A, great soaker tub, very bright, nicely furnished.

Cons Could use more childproofing. Wasn't very safe for children large windows, huge staircase, etc. Could use a few more cleaning supplies like sprays and extra paper towels. The yard was also not safe for kids the owner is working on it already though. The third bedroom on the second has a bunk bed and a ceiling fan which was very unsafe.

Overall we had an excellent time at this location and would definitely stay there again in the future.

Testimony for Turner Home Kitsilano 1913

Aloha

Great service from my first contact with Carmen Dermott, to the greeter Isabel, to checking out, to finding my missing travel bag, to finalizing the closing of the contract. A marvelous place to stay in a beautiful neighborhood. Plenty of room to BBQ and host our large Family. The owners were very nice and accommodating. Made our first stay in Vancouver truly memorable. It's the only way to stay!

Testimony for Deep Cove Garden Estate

Dear Louise,

Thank you very much for helping to make our 50th wedding anniversary memorable. Your beautiful home was the perfect location, close to the ferries, airport, and the unique town of Sidney. Our family came from Australia, Canada, and USA, and we all enjoyed relaxing in the pool and gardens. The rooms were so comfortable, and we enjoyed several theme nights, with delicious fresh seafood and produce. We had trips to Sidney, Victoria, Butchart Gardens, and golfed, with the highlight being a special anniversary dinner at the nearby Deep Cove Chalet. We liked the tour of your dried flower studio, and will treasure our keepsakes. Everyone sends their regards and hopes to return someday. Thanks again.

Testimony for Clover Point House

Very nice house with a personal and cosy touch, we enjoyed our stay and would be happy to rent it again. A microwave was however missing, especially for a family with kids.

Testimony for Bayview 203

The accommodation was very good and descriptions ahead of time were accurate.

Testimony for Neptune By The Sea

The home was beautiful, a lovely location and the accommodation was as described. Lovely views, quiet and peaceful

Testimony for Manor Suite Off Rockland

The accommodation was excellent, the suite is very comfortable and felt like a home to us and is equipped with everything that you need. The owners Bob and Elizabeth made us feel very welcome, with a lovely welcome basket on our arrival. We stayed ten days and had beautiful weather to enjoy the garden and patio area which was very relaxing. Our little dog loved the garden too and got to play with the owners's dog which was a very friendly dog. The home is close to parks and lots of walking trails which we enjoyed every day and is located in an area which is perfect for having a peaceful and relaxing vacation. We would highly recommend this accommodation and would love to visit it sometime again.

Testimony for Skyview 15

We had a great stay at Brava 15. The apartment had everything you could need and more. The location was perfect. Nicole, who checked us in and out, was very sweet and made us very welcome. Next time we are in Vancouver we will definitely use EMR and especially Brenda who was extremely helpful.
Thank you for a great holiday, wish we were still there!!!!!

Testimony for Eagle`s Nest Retreat

Eagle's Nest was beyond our expectations. The view alone was worth it! We spent most of our time outside enjoying the massive patio and hot tub with a spectacular view. The central location of this property allowed us to visit Vancouver, Whistler and Victoria in just a short period of time. The house was pristine and although the sleeping arrangements were not perfect for our group, no one complained. The amenities more than made up for it. We look forward to returning in the future!

Brenda Dominy at EMR Vacation Rentals was a delight to work with and was very helpful in assisting us in finding this perfect property. We could not have been happier. The greeters were prompt upon arrival and departure making our stay especially hassle-free.

Our only complaint was that we didn't stay long enough!!!!!!!!!!!!

Testimony for Deep Cove Lookout

Thank you for helping us find such a beautiful place to stay in lovely Deep Cove. It was close enough to downtown and yet remote and peaceful. Your guidance was appreciated. The house was just right unpretentious and with plenty of room. Thank you.

Testimony for Vogue 2 Bedroom

The list we found in the unit was full of useful information, included almost everything we needed to know or find. I would like to commend the diligence EMR showed in trying to solve the wi fi problem. I feel you went above and beyond what I have experienced in the past when dealing with rental agents trying solve a problem. Keeping us informed on a daily basis as to the progress and even sending someone out was greatly appreciated. Overall, we were happy with the service we received, and would recommend you to our friends.

Testimony for Northern Lights

We were surprised to find that the condos were not air conditioned, otherwise we really liked the condo.

Testimony for Eagle Cove Beach House

Although we did not have the best weather, staying at the Eagle Cove Beach House was a very good getaway. Excellent location and close to various amenities. The house was very quiet and the view is spectacular.

To all of those whom we were in contact from the first phone call until we left the house, my warmest regards.

Thanks again!

Testimony for Yaletown Waterside

The accommodations were wonderful and exactly as advertised. There were no surprises - no unexpected charges. The greeter was wonderful and helped us settle in right away and feel at home. I highly recommend using EMR Vacation Rentals.

Testimony for Aria 3 Bedroom

A lovely apartment in a great area. The only negative here is that they start cutting the grass on the golf course at 5 am which usually woke us all up!

Testimony for Covey Run Suite at Black Otter Cove

A beautiful cottage in a lovely location.

Testimony for Turner Home Kitsilano 1913

We loved that house!! Hope we weren't too loud sipping our wine in the beautiful garden! Great location! Thanks for everything.

Testimony for Tanglewood 47

WOW! What a great place to take the family! When we showed up, the place was so neat and tidy. All the kids had their own room and everything they could hope for! For the teenagers, their own TV and bathroom as a major plus! And for the kids, they loved all the toys that were in the bedroom. The first morning, the kids played so well...we got to sleep in for the first time in years!!!

Each morning, the kids and I watched the deer and the rabbits play and had a leisurely breakfast until the rest of the family got ready. Then the quick walk to Rathtrevor Beach was great. We all enjoyed walking, building sand castles and finding all the little crabs and shells in the sand.

We would definitely come again...and to this vacation home. It had everything we could want and more...which could have been a hard thing to do with two teenage girls and three kids under the age of 5! Thanks again!!!

Testimony for Vogue 2 Bedroom

Thank you for a wonderful condo. 5 star suite for a 3 star price! We really enjoyed our stay. Location was perfect for our needs. Many thanks.

Testimony for Fairfield Bungalow

The bungalow was very comfortable and decorated in an interesting way. The beds were good and the house was clean. The yard was very nice and the garden amazing, it could use a bigger table outside. The kitchen garbage can was too small. The neighbors were very friendly and the proximity to shopping, parks and ocean was super.

Testimony for Eastwood

Our Reservation Agent Brenda's recommendation for the East Sooke log home worked out wonderfully for all of us. Our experience was unforgettable. Thanks, keep up the good work.

Testimony for Neptune By The Sea

Neptune by the Sea was a terrific rental during the week we spent in North Saanich for a wedding and related activities. The location, home layout, condition of the house and furnishings were 1st class. I can't remember for sure but I don't think the promo on the EMR website mentioned the hot tub or the high speed internet access, which we considered bonuses. Everyone who stayed there with us or visited us during our stay thought the property/furnishings/and luxury touches were exceptional.

I was also amazed that the owner took the time to call us following our check in to make sure we were happy with the accommodation and it's features. A very positive practice for him to have undertaken.

For new renters at Neptune, I'm sure you will enjoy a terrific vacation home.

Testimony for Skyview 15

I was very happy. I made right choice. It was all the way AAA.

Testimony for Manor Suite Off Rockland

Our stay at the Manor Suite was wonderful - very spacious, clean and well appointed
We had the private backyard to ourselves and our dog Maddie and Noah the resident dog played together and stole each others toys!! The bed was very comfortable, the area is really quiet and close to everything - we would definitely stay there again. The owners, Bob & Elizabeth are very nice and welcoming.

Testimony for Manor Suite Off Rockland

As pet owners/visitors we found it easy to keep the place spotless with the supplied cleaning supplies and washer & dryer in our suite. The Manor Suite had every convenience imaginable for our comfort. Furniture, bed, bedding and decor etc. We would rate as high end. Suite looked out on a private fenced garden Near Government house, it is like living in a mini Butchart garden setting. Neighbours were friendly and welcoming to us and our pet. The owners, the Junes, a very classy couple and their personable dog Noah, had a welcome basket of coffee, cookies and cream etc. placed in the suite for our arrival. All these touches were appreciated after travelling by car such a long distance. The decor and suite layout were absolutely beautiful and with B.C. touches in photos and artwork. A small library of books and magazines & large TV were enjoyed. We were very impressed with EMR from the beginning. Our Agent did not oversell this beautiful accommodation and let us see for ourselves how nice it was. Her promptness, thoroughness with all the details made it easier for us to relax as most properties, regardless of the pet's credentials, are reluctant to approve a pet visitor. Our EMR greeter and closer was prompt and informative making it easier to enter and depart. On our return to Winnipeg, we have recommended EMR and website to our friends and contacts. PS We are now in the process of booking our 2nd visit for spring 2011. That's how much we enjoyed The Manor, the owners and Noah. Thanks EMR.

Testimony for Yaletown Waterside

We absolutely loved this location. The view was great. The restaurants in Yaletown were great and it was within walking distance and or the water taxis of everywhere we wanted to go in Vancouver itself. We really enjoyed the gathering of all the different dogs in the park below, it was at times more entertaining than the TV. I would most definitely want to stay in this area again.

Testimony for Deep Cove Lookout

We absolutely loved the home we rented in Deep Cove. Our agent was a huge help in helping find the location and providing us information regarding the surrounding are. Our greeter provided us with very easy to follow directions and was very accommodating meeting us at the time of our arrival. The home was lovely and large enough to accommodate everyone in our family. We enjoyed grilling on the deck every evening and enjoying the view across the cove. Deep Cove was a charming town with very pleasant residents. On our final night we received two bonuses, a beautiful rainbow across the cove and a black bear right outside our kitchen window. Apparently he also enjoyed the scent of our grilling. Again thank you to all who assisted in making our Vancouver stay a memorable one. WE WILL BE BACK.

Testimony for Serenity Seaside Cabin

Hi There,

We had a great time! Everything was awesome and we want to make this a annual thing if Jim will have us back. Jim was wonderful, very nice and made our stay comfortable. His house is beautiful and it was nice to feel right at home.

The Fishing was great caught some we have never seen before. There were tons of starfish and seals too.

The weather was not the best but we did not really mind cause we just had such a great time. Also you really can't depend on the weather in Victoria

Hot tub over looking the ocean... Need I say more...

Thanks a Million.

Testimony for Station Villa Executive Condo

Loved the condo and location. Two TVs would be wonderful, especially for two couples. Better lighting in the living room, to read by. Some spices in the kitchen as well as some baking pans would be good. The outdoor porches, barbeque and furniture were lovely. The location near the bus service, shopping was very handy. We were really satisfied with EMR. We would book with you again.

Testimony for Mermaid View

Thank you!

Testimony for Eagle Cove Beach House

We were most impressed that the reservation agent managed to change our arrival and departure date forward a day due to my son in law's operation. This was much appreciated.

The property was exceptional - like a home from home - only better! From the kitchen equipment to the towels and bedding, everything was top quality and a real treat. The greeter was very friendly and also on the end of the phone to ask a couple of questions, which we thought was good service.

Testimony for Potts Suite at Rand House

We had a dream vacation!
The location of the Rand House could not have been more perfect but the Potts Suite was far more than we could have expected. Every courtesy, amenity and need had been thought out and looked after.
Thank you for helping to make our stay memorable.

Testimony for A Herons Rest

We are a group of 5 women and 4 of us come from Europe and arrive in sunny California to meet and complete our group, who grew up together and had planned a vacation in Vancouver Island and especially in a Herons Rest that charmed us right from the beginning when seeing the photo's of your website. Despite the rainy whether on the day of arrival, we left sunny California mind you, the greeter had warmed the house so that compensate the cold and rain. Everything was provided in the house which makes our stay so convenient especially the cooking part afterward enjoying the dinner with a bottle of wine. No restaurant could give us the atmosphere we had every evening because of the house. felt like 5. Fortunately the rain was just at the start so we could make tours and come back and light the fireplace and enjoy the herons rest. If we will visit Vancouver Island again we certainly choose for the Herons Rest again.

Testimony for Serenity Seaside Cabin

We had a great time.
The caretaker/owner was so nice and we feasted on fresh mussels from his dock and were even awoken on a Sunday morning to let us know that a pod of Killer Whales were out front. That made the whole trip worth it!! Very nice place and very quiet.
A very enjoyable stay.

Testimony for City View Terrace

We enjoyed our stay immensely. The view was magnificent. We would have no trouble staying at one of your properties again. Thanks so much.

Testimony for Cossett Cottage

We very much enjoyed our month of March stay at Cosset Cottage. It was very clean and comfortable. It was nice to have a backyard and a private drive. It was well equipped and very well furnished. Only a few steps from Cadboro Bay Village and the beach. Our grandchildren also enjoyed visiting us.

Testimony for English Bay Hideaway

I was, initially, a bit surprised that it was a semi-basement condo, however, since the owners are are not there during the day it proved to be not so bad. The whole premises could use an upgrade and the second bedroom was small and the bed very hard.

The premises was OK clean but not our standard, that could be worked on a bit.

Overall we loved the location and would probably rent it again should the circumstances arise.

Our greeter, treated us really well and was very accommodating and we thank him for that.

Testimony for By The Village

The condo is magnificent, the view incomparable.
Thank you.

Testimony for Sunbar Penthouse

The transaction of reserving the place was very easy. Our contacts at EMR were very helpful and all their responses were very timely.
I would certainly use their services again and recommend them to my friends.

Testimony for Mermaid Lookout

This was our fourth month-long stay in Victoria and the best by far in the lodgings category.

Mermaid Lookout is well located and beautifully equipped.

There are several good and one very good restaurants within walking distance. If the weather is decent the roof-top patio is a joy.

EMR Vacation service was very efficient.

Testimony for Bayview 203

We were very satisfied with the vacation unit we stayed in.

Roy and Anne

Testimony for Domus 5

From beginning to end our stay was fantastic. From our reservation agent to the perfect accommodations, everything was superb. Our only regret is that we couldn't stay longer. We'll be back.

Testimony for McLean Park

Excellent service - excellent communications with rental agency before, during, and after our stay - excellent space - excellent location - excellent information about the accommodation and the neighbourhood - could not have asked for more!
Thanks for everything!

Testimony for Brookside Willows

What a joy to use your services, high quality, professional, and personable. Thank You. Kris and Shawn, Minnesota USA

Testimony for Alpine Way

Even though we rented during an especially busy period 2010 Olympics, the EMR staff was very knowledgeable and proactive in regards to all of the special conditions and requirements that would affect our stay. They accommodated all of our needs and quickly quelled our worries, providing simple solutions which made our stay stress free and allowed us to greatly enjoy our time in Whistler.

The condo we rented, Alpine Way, had all of the amenities we needed. Six of us had ample space and our kids really enjoyed the nook with its games and supplies. Its proximity to the bus stop, a convenience store and Whistler Village made life easy. We even took advantage of the fantastic recreational facility a 5 minute walk away.

We definitely recommend this condo and EMR, and hope to go back and visit again.

Testimony for Astoria 19

We were very impressed with the accommodation and would have ranked the accommodation as excellent, if it had not been for the fact that the rugs in the bathroom and under the dining table were noticeably stained, which was at odds with the high standard of the rest of the apartment, towels and bed linen etc.

The apartment is ideally situated for downtown and the harbor, the views are exceptional, and the availability of secure parking most welcome.


The EMR Vacation Rentals Response

We will immediately look into those stains, thank you, and get them cleaned.

Testimony for Cambridge 2

Our greeter was wonderful and truly bent over backwards to assist us with our visit. The accommodations were adequate but the value was not in keeping with the price that was charged. We did experience a few items that were not exactly as described, not anything major--no hairdryer, no computer, internet was extremely wishy-washy and we had specific need during our visit that was difficult to fulfill. We did very much enjoy our events and appreciated having accommodations that allowed us to attend.

Testimony for Domus 5

EMR Vacation Rentals provided us with an ideal location at a great price in the middle of Yaletown and they made our Olympic experience that much more enjoyable!

Testimony for Urban Oasis Condo

We recommended your services to another Olympic family traveling to Vancouver prior to our trip. Your service was excellent and you always got back to us in a timely manner whenever we had a question or concern. Our stay in Vancouver was fantastic! We hope to be able to rent through your office again in order to kayak in the area.
Thank you so much for all your help with our trip. The unit was clean and inviting--we felt right at home and able to relax and enjoy our accommodations.

Please express our thanks to Ingrid. She was wonderful, explaining everything about the unit. When we met her we had no idea she was actually the owner of the property. Please extend our thanks to her for letting us share the comfort of her home.

With thanks,
Lois

Testimony for Spectrum 31

We had a wonderful time in Vancouver! Though we were generally unfamiliar with the area prior to our arrival, we found that our accommodations were perfectly suited to our needs and were an integral part of our overall outstanding experience of the Olympic games. In particular, we'd like to specially acknowledge and thank our greeter, Meredith, a simply charming young lady, who was consistently personable, accessible, and incredibly helpful to us at every turn. We really challenged Meredith to find us and guide us safely to our home through all the traffic restrictions at that end of town. She proved up to that task and more! Thank you, Meredith!

Testimony for Neighbourhood Charm

I recommend that you notify future renters that there is an apt in the basement of this property. We were not told and heard noises below that worried us.

The property was excellent.

Another suggestion is a transit map be supplied to renters and the greeter explain where the closest train station is and how to get there.

I felt that the service was excellent and frequent emails and updates and the house were fabulous!!

Testimony for 1188 Howe

All in all the condo was a nice well located unit for the Olympics.

Testimony for Kits Duplex

Dear EMR Vacations,
Thank you very much for providing my family and I such excellent service!

The property that we stayed at during our Vancouver Olympics visit was truly fabulous. The rental accommodation was spacious, extremely well maintained and beautifully decorated. Because we were travelling with our 3 children we wanted to ensure that we had a place to stay during the Olympics that was a home away from home and our rental accommodation completely delivered on that expectation!

I also want to commend EMR for their complete accuracy in how the rental accommodation was described on the website. In fact, the rental accommodation was even better than what was described on the website.

Should any of my friends or family visit Vancouver, I will highly recommend EMR Vacations.

Thanks again!

Testimony for Kits Heritage Home 5 Bedroom

We were very happy with the home that was found for us. It was in the location we asked for!

Testimony for Wedel Inn

We really found homes away from home. We were very happy with the properties and the services provided throughout the stay. Paul, our agent, was extremely helpful in preparing the trip and in finding appropriate accommodations in Whistler.

The communication with the local staff has been very good and professional.

The only problem occurred when we arrived with our group the first night in finding the properties.

Once again thank you very much and best regards from Switzerland.

Testimony for Heart of Vancouver

The entire experience, from booking the rental to checking in and checking out was excellent. EMR Vacation Rentals has convinced me this is a superior alternative to staying at a hotel. The amenities were first class. The cabinet full of Riedel crystal inspired me to buy the best BC wines. The location of Heart of Vancouver makes the entire downtown accessible by foot. My only complaint was the price, but blame that on the Olympics!

Testimony for Richards Mews

Location was great! We could walk or access an excellent public transportation system. Appreciated the fact that the building and the parking were very secure. Our greeter was wonderful and very responsive. The condo was very nice, but really I would not list it as large enough for 4 adults 3 would have been a more reasonable fit. But then for us the price would have been too high, I assume we paid more because of the Olympics. Cost was too high for any other type of stay.

Testimony for Spectrum 17

Our reservation agent, Paul, was fabulous helping book the reservation. When the time came, the greeting coordination was fabulous teamwork and our greeter, Magda, was an absolute delight. You guys know what you are doing, and it shows in the great service you provide.

Testimony for Kits Duplex

Our rental was great, exactly how it appeared and was explained on the EMR web site. It was a great location and we really enjoyed the local restaurants, having them within walking distance was definitely a bonus. There were only 2 minor complaints 1 we couldn't find a local phone book to look up the address of restaurants 2 it was initially awkward having the owners knickknacks around the house but overall it was great.

Testimony for Spectacular Views

The staff at EMR Vacation Rentals was very helpful to my family as we planned our Vancouver Olympics travel. They helped us find a wonderful property, Spectacular Views, that met our needs and timeline. The property matched both the posted description and our expectations. It was well setup, for multiple families and the child-friendly amenities, complete with play room was great for small children. The greeter was very kind and patient with us, as we got a little lost in downtown Vancouver and arrived late. The property instructions were very detailed and helpful. This included everything from how to work TV remotes, internet access, coffee grinder and press instructions to garbage pickup. We loved the warm and friendly Canadian people we met and appreciated the thorough arrangements with EMR Vacation Rentals.

Testimony for Stories

I would totally use EMR vacation Rentals again. The service was excellent from the start when we booked over a year ago over the phone. Paul was very helpful not only with finding a house to suit our needs but also recommending anything else we need. Our greeter was on time and very pleasant. The house was in excellent condition and it lived up to our expectation.

Testimony for The Miro

Hi overall, during the Olympics, had a wonderful stay at the Miro. After a little dis coordination on our greeter meeting time, we were greeted warmly and efficiently. The accommodations were very nice and location perfect for our events. I would say the bed was not the most comfortable and simply updating the pillows and bedding would go a long way to improve that. The bed frame is loose and noisy. The computer setup is outdated and wireless modem would be nice, but overall everything else was great. My experience with EMR rentals is a positive one and would look forward to doing business in the future when the need arises.

Testimony for Tapestry VGH

In short, the process of booking with/through you was easy, your staff was very kind and helpful, the greeter Meredith was very nice and the place was perfect. We really enjoyed it. I'd definitely use you guys again!

Testimony for Clifton Manor

Clifton Manor is one of the best properties we hired from EMR. During the Olympics we used for the quests of The Netherlands Ski federation. The accommodation was perfect and we enjoyed very much. The service was great. Keep up to good work.

Testimony for Mount Pleasant Condo

The apartment was wonderful, perfect location and a great price. We loved it!

Testimony for The Eden 805

It is hard to rate the value of the accommodations for the price paid as we stayed there during the Olympics when everything was over priced to start with. The accommodations we had were in an excellent area and we were able to walk anywhere. Also the skytrain and bus routes were very close by. Having the supermarket across the street was convenient. The condo we stayed in had everything you would need, it was clean and the greeter service was superb. The greeter was there exactly when they said they would be and they showed us around the condo.

Testimony for McLean Park

It's difficult to put a proper rating on this rental as it took place during the Olympics. We can say that we were extremely comfortable during the stay. We arrived to find the place immaculate. There were plenty of instructions for using the appliances etc. and even a local map that showed locations for groceries, etc.

There was a bit of confusion on the check-in and checkout we had 2 greeters meet us for check-in but staff were very friendly and helpful.

EMR has been added to my computer's contact list and we will definitely consider using them again in the future.

Testimony for Downtown Oasis

The location was wonderful - very close to Yaletown & Robson Square and an easy walk to Stanley Park and Grandville Island. Other than our visit to Grouse Mountain, we parked our car and easily walked or took public transportation anywhere we wanted to be in the city. Our reservation agent, Lori, was very helpful in finding the location & on helping us decide where we wanted to be in the city. This was our first visit to Vancouver but it will not be our last! Our greeters Justyna and Lindsey were also very friendly, helpful, and prompt. I would use EMR again and I would recommend it to others as well.

Testimony for Grant Manor

We had a wonderful experience. Since we were traveling with 4 adults and 2 children 3 and 1, we decided that it would be good to have a house as a base from which to function. The location with respect to the bus lines was great - we were one block from the bus stop that we could take to downtown Vancouver and we had event tickets, which allowed us to ride the bus for free. We also figured out from the internet that it was beneficial to buy packets of bus tickets at various locations. We had a 7-11 2 blocks away that sold those. One suggestion would be to have a booklet with suggestions on how to work the system. The one disadvantage of the location was that the only grocery stores within walking distance were the Asian markets about a 15 minute walk away. Since I am Asian that wasn't an issue, but we figured out that the corner 7-11 had milk, eggs, and cereal. They also had one pack of diapers when we ran low. The variety of restaurants was limited, also. The house worked fine - we were extra cautious as we were aware that the owner preferred no children younger than 4. The bare wood stairs without an upper railing were a little scary at first, but we figured out how to keep the kids off of the stairs. If we were able to reserve a crib to use that would have been useful information don't know if that is possible or not.
Vancouver seemed like a friendly city with good energy - enjoyed Gastown and Stanley Park. Would like to see the area when it is warmer, it seems like a beautiful area. Lori did a great job helping to arrange the housing - always had answers to questions and seemed to get the property that was the best fit for what we needed. Magda did great as a greeter - even though we had never met she was a warm person with a friendly demeanor meeting us after midnight after a train trip from Portland. She was also very helpful during the checkout process, which was also early due to the early departure of the train back to Portland. They both represented Vancouver positively and helped set the tone for our view of your city and the experience of the Olympics. We felt welcomed and knew that if we needed anything we would have someone we could contact for information.

Thank you very much for the professional, competent manner in which our experience was handled. If we visit the area again, we would certainly consider using your services. We debated using hotels vs. staying in a property - I think we made the right decision.

Testimony for Touchstone

We enjoyed our stay at the Touch Stone apartment. It was beautifully presented, modern and quiet. It was in a perfect location, easily accessible to all the transport facilities we needed for the Olympics and for just getting around Vancouver. A shopping centre close by and one a short bus ride away catered to most of our needs. The local restaurants were very nice to eat at and the food was excellent, their pricing was very reasonable.

Chris & Sharon, our hosts, was very helpful in all ways. They were very friendly and easy to communicate with. They made sure our stay was everything we could want even to the smallest detail of putting in fresh milk for our coffee. We were extremely happy with them.

We would recommend the apartment to anyone looking for a lovely area of Vancouver to stay.

EMR were very helpful in locating accommodation for the Olympics. You were very explicit with all the details we needed to acquire the accommodation. The arrangements were made as easy as possible for us including payment. Although handing over such a large sum of money was very scary from the other side of the world.

We thank you for your assistance.

Testimony for Mariner 5

Our greeter was always on time, and filled with good helpful information. The location was perfect, walking distance from most venues and train stops as promised. My only complaint was the price paid, not set by your company. We will look to your company in the future as we plan to revisit Vancouver. Thank you for your assistance in a very complicated and well planned visit. We could not have done it without the assistance of EMR vacation rentals!

Testimony for The Domus in Yaletown

The only negative comment probably does not pertain to EMR, it was the feeling of being gouged on price for the accommodation due to the Olympics. However, that being said, everything from talking with and getting the arrangements confirmed with Lori to working with Ted to get into and to leave the property was OUTSTANDING! We had an excellent stay without a hitch. I look forward to returning to the area, and will definitely consult Lori on what might be available, and perhaps the rates will be a bit more reasonable!

Testimony for Dunbar Heritage Home

Our stay at the Dunbar Home was everything it was said to be.
From the flowering trees in the front yard, the friendly little kitten that greeted us to the warm and welcoming house that it was described to me.
Our trip to Vancouver during the 2010 Games will be a lifelong memory for my family and we so very much appreciate you making sure it was a trip of a lifetime.
Thank you EMR!

Testimony for Creekview

Everything went well beyond our expectations. Our lodging was first class with a million dollar view of Vancouver. An unbeatable combination.

Testimony for Views to English Bay

This property was in an excellent location - quiet and safe but with lots of small shops and restaurants. The condo was nicely furnished and has an excellent view of the city - we loved it!

Testimony for Golden Views

Making the reservation was easy and the reservation agent was friendly and knowledgeable. The greeter service was a little clunky with emails from different people and then the greeter was confused about my actual day of arrival. I was also unable to reach him when leaving to adjust my check out time. We had to call several numbers to get someone at the office. However the apartment was great. The welcome guide was really useful. Overall we were very happy and would definitely use the service again and recommend it to friends.

Testimony for Kits Classic

Working with Lori was a pleasure. She was always very professional, timely, and responsive to our needs. We were able to chose from various properties to rent and we found one perfect for us. Most importantly, there were no surprises what we believed we were renting was in fact what we got.

Testimony for Calm in The City

We were very pleased with the accommodation. We were able to walk to English Bay, restaurants, grocery stores & to the Canada Line. The neighbourhood was lovely & we felt safe,comfortable & at home. It was everything that Rich said it would be.

We were also very appreciative of the service we got from Rich. He went out of his way to answer any questions we had & even put us in touch with a bus service when we were confused about how to arrange our transportation to Whistler.

When we arrived we had problems with how to operation the television set & the shower. We were able to speak to the owner who could not have been kinder or more helpful.

We had a fabulous time at the Olympics. It was truly the trip of a lifetime. Vancouver is a gorgeous city & although we had visited twice before we really got to enjoy & appreciate the city this time.

Thanks for making our trip so perfect.

Testimony for Strathcona Park

We really enjoyed our stay in Strathcona during the 2010 Olympics and were pleased with the service that we received from EMR. Although the website is not well-organized or easy to search, our reservation agent was very helpful in sending options based on our ever-changing criteria. We finally settled on a house in the Strathcona neighborhood, which was nice and quiet, yet only a mile from either downtown or Commercial Drive.

The accommodations were as promised and very well kept. It appeared that we were staying in someone's home or frequently-used second home with quality furnishings and appliances throughout. The house was stylish, safe, and clean. The only problem we experienced at all was the lack of wireless internet access, which had been promised on the website but was unavailable due to a password-protected wireless access point. This password seemed to be the only detail omitted from what was otherwise a very well-written and detailed guest manual left by the owners.

Our greeter was very pleasant and punctual, but not very familiar with the local neighborhood or specifics regarding the Olympics activities downtown. Although I gave her a gratuity upon check-in, it seemed that she was expecting one on check-out as well. I did not pay an additional one at check-out, which made for an uncomfortable departure. Having never had a greeter for a vacation rental before, I was generally unsure of the etiquette all the way around and would really prefer that this charge be built-in for future rentals.

Overall, EMR was professional and forthright I would not hesitate to work with you all again on our next visit. And I'll especially look forward to paying less-than-Olympic rates next time, too Thank you.

Testimony for Coal Harbour View Penthouse

We had a great time and everything went very well. Even though our flight was late on arrival we were welcomed very well and experienced no problems at all with the unit.

Testimony for Aria at Robson

EMR was professional in all there services from start to finish. We felt comfortable from the start that the staff was setting us up in a great spot on Robson and that all financial matters were being handled securely, both of which were important to us as we visited from Pennsylvania and have never been to Vancouver before. Our room was exactly as pictured. Our visit to Vancouver was the best. Olympics were awesome. You should all be so proud of yourselves! There will never be another Olympics like that one unless it is in Vancouver again! Cant wait to come back!

Testimony for False Creek Water View Condo at Granville

Wonderful accommodations in the perfect location, fairly priced for the occasion.
We will keep your service in mind in the future.
We love the Vancouver area and will be back.

Testimony for The Mack

We loved our Kitsilano apartment! It was easily accessible on several bus routes. The apartment was well-equipped, immaculately clean, and very comfortable we were sad to leave! The owner's artwork was appreciated and enjoyed throughout our stay. Our greeter was prompt, courteous and easy to reach for both our arrival and departure. We look forward to returning to Vancouver.

Testimony for Alexandra House

The location of this unit was great! Bus pickup within a block that takes you directly into town. Quiet unit with lovely furnishings. Our greeter Ashton was helpful, courteous and personable.

Would recommend using this service for any visitors to Vancouver, B.C.

Thanks for a wonderful experience!

Kate and Pat

Testimony for Downtown Skyview Condo

Thanks for all your help, the service was fantastic!

Testimony for Vita 25

Vita 25 is an wonderful place to stay in the heart of downtown Vancouver. The view was amazing. the condo is beautifully furnished and worked out perfectly for the four of us with a separate master bedroom and ensuite, it was very private. The work out room was very well equipped with new bikes, elliptical and treadmills. We were very pleased with the accommodation during our 10 day stay.

Testimony for Vancouver Yaletown Condo

Overall an excellent experience. Fantastic location and amenities as promised. Despite a little confusion about our departure date and arrival time, Brian the greeter was very good. We would return to the same unit again if our future travels bring us back to Vancouver.

Testimony for Yaletown Park Condo

This was the best decision for us to be at the right place during the Olympics games.

Testimony for Yaletown Studio Apartment

Awesome! Vancouver trip during potentially challenging week of the Winter Olympics in Vancouver turned out to be one of the best experiences of my life, thanks in large part to EMR. Prompt, professional, no hassles, excellent value, excellent personnel. Highly recommend.

Testimony for Jardine`s Lookout

I was very impressed with the interaction of all of the EMR staff. Despite a glitch in our accommodations not being available at a late notice, Richard, Isabel and Anita were exceptionally helpful in arranging a new unit which was perfectly located. Anita also went out of her way to assist us in various ways during our stay including a 5AM departure! I would definitely use EMR again and highly recommend you and your staff.

Testimony for The Max II

Julienne and I had a very good time in Vancouver during the Olympics. EMR Vacation Rentals was very helpful in finding us suitable accommodations on very short notice. The location was excellent and we slept well. I would like to say a special thanks to our Greeter Abdel, he was on time, very pleasant and accommodating. I would gladly contact EMR Vacation Rentals in the future should we return to Vancouver. Also, thank you for the quick turn around time to confirm returned damage deposit. Thank you.

Testimony for At the Stadium

What a fabulous experience. Our greeter, Magda, did a great job of keeping in touch with us and getting us settled in. The property in which we stayed was wonderful -- comfortable, clean, outstanding location. We loved the fact that we could walk to so many venues downtown, and the sky train was right across the street if we needed it. Our children really enjoyed their stay, too. It was fun being near China Town. Nice to have the pool and parking space as well. We really felt at home and we certainly appreciated the warm hospitality that many Canadians showed us. Thanks again.

Testimony for Central Vancouver 2010 House

We enjoyed our stay at Central Vancouver 2010 House. The location was very convenient to public transportation as advertised. The only hitch we had was getting the TV to work which was a problem as we wanted to watch the events for which we did not have tickets. It took a few calls and one visit to get it going even for us tech savvy people. It seemed that the TV was new and had not gotten quite set up. The place suited us and our family very nicely we felt right at home and it was good to get away from the crowds!

Testimony for 188 Keefer Place

Well done, very professional and efficient, no complications.

Testimony for Heart of Vancouver

It was truly a pleasure to work with EMR Vacation Rentals in booking our stay in Vancouver for the 2010 Olympics. The location, the Heart of Vancouver, made our experience in Vancouver one we will always cherish. From our first contact with Rich over a year ago, to our greeter, Meredith, we could not have asked for more professional, hospitable people to work with. Everyone we encountered at EMR made our needs and comfort during our stay a top priority. Meredith took extra time during our check in procedure to not only ensure we were familiar with the condo itself, but to make sure we comfortable in getting around Vancouver and that we understood the bus schedules and knew how to get to our Olympic events. I would highly recommend EMR Vacation Rentals and would most certainly book through them again.

Testimony for Condo in the Sky

We had a great stay in Vancouver at Condo in the Sky. The service by EMR Vacations was excellent - zero problems checking in or out. Great apartment with and excellent location.

We would definitely use EMR vacations again in the future.

Testimony for Aquamarine

We had a fabulous stay at Aquamarine during the Olympics. The unit was beautiful, spacious and clean with a knockout view and was well appointed once we found the secret flatware drawer we were happy, though I suggest that the owner adds a hairdryer for guests. The unit well located to the restaurants, galleries and shops in Gastown and an easy walk to downtown. The bus system was also an easy way for us to get to our Olympic events from the unit.

EMR staff was excellent and responsive to our needs, bringing an additional key when requested. Thank you for such an enjoyable stay.

Testimony for Beach Crescent 22 at Yaletown

The price wasn't really an issue as the Olympic games were on at the time and was expected. Our beautiful host was so helpful and polite, she helped make our stay so pleasant we would be more than happy to recommend your company to anyone in the future. We had a great time and fell in love with Vancouver and its locals which admittedly wasn't hard at all to do. Cheers.

Testimony for Kitsilano Character

Our vacation home for the 2010 Olympics was perfect!
The bedrooms were so comfortable, the living area wonderful for our group to spend time together, the dining room very intimate, and the kitchen just could not be better! A lot of space and so many dishes and appliances to use. The location in Kitsilano was fabulous! We were close to downtown, but we could get away to our neighborhood for a little peace and quiet from the Olympic crowds. Our landlords left very specific maps and lists of amenities in the neighborhood that we found very helpful.
We would like to thank everyone who helped with this vacation listing. We look forward to visiting your beautiful city again!

Testimony for Ardilla House

Excellent/detail-oriented and personal service from start to finish. The house we stayed in was amazing, and lived up to everything that it was advertised as. Our greeter Hashif? was awesome - was there within 20 minutes of us calling. I wish we could go back tomorrow!

Testimony for Douglas Park Retreat

Douglas Park Retreat was a very nice property and we enjoyed our stay. There was plenty of space for our large group to spread out.

Testimony for Forest Park Olympic Townhome

I would like to say thanks to Paul and the EMR Vacation Rental team. It took awhile for me to locate several condos to rent in Whistler for the Olympics. I contacted several companies and individuals about various rentals and EMR was the only company that had great follow through and was able to locate a condo for us to rent during the Olympics. The team is great, and the process of renting was painless.
I would definitely use EMR again for our next vacation to Whistler.

Testimony for Harbourside Park

Overall, great stay in Vancouver during Olympics. Location good & close to supermarkets and restaurants. The apartment was very comfortable and clean and had everything we required, although we really did not cook during our stay. We had no problems walking to transport facilities such as skytrain or seabus & buses. Having a car parking space was a benefit as we hired a car for our last 2 days. Your company has been very attentive to all aspects of our booking including any queries we may have needed to clarify. Would recommend your company to our friends.

Testimony for Pointe Claire

Our stay was fantastic. This is not just Vancouver 2010 euphoria, we actually mean it. The accommodations were exactly what was represented on the website, we lacked for nothing or almost nothing - we had to buy a coffee-maker when we couldn't find the one that was supposed to be in the unit, and, of all things, a toilet plunger, but by and large the place was equipped, furnished and supplied with everything a guest could need. It was physically situated a short walk from a Skytrain station an element that was crucial to our decision to rent the unit. Most importantly, EMR were professional about an offer that came in to the owner very late - to take the unit for the entire 2 weeks at a higher rental than we were paying. When offered a premium to give up our contract, we replied that we would do so only if EMR found us equivalent accommodation at a price that did not surpass our contract amount plus the premium we were being offered. When none materialized, EMR and the owner bit the bullet and honoured our rental agreement, something that would not have happened in many cities I could name! Good on you, EMR!

Testimony for Strathcona Gem

Our stay in Vancouver for the Olympics was nothing short of perfect! Thank you to Lori at EMR for helping us find the location we wanted and the space we needed. We were short on time when I called her and she couldn't have been more helpful and efficient. Thank you so much for pulling it all together for us! We loved our little house within walking distance to the hockey games and all the fun downtown. A great experience!

Testimony for Domus 5

If there was a spot to rank each of these categories beyond excellent we would check those! Everything about the condo, our greeters, and EMR's service FAR exceeded our expectations. It was almost comical, in a good way how well stocked and nice the condo was. There were zero problems, hassles, or frustrations with the property or your service in securing it. We might take another trip to Vancouver, if for no other reason than the pleasure of using your service.

Thanks for everything,
Ben and Becca

Testimony for Skyview 15

We had a fantastic time coming back to the wonderful and beautiful city of Vancouver for the Winter Olympics. Unfortunately, our time went by so fast.

I really want to thank Paul, Lindsay and Shannon for all their assistance in making the accommodations. Brava 15 was a great place to stay and Yaletown was a great part of the city.

Also thanks to our greeter Yen for having a lot of patience. Our flight was canceled due to snow in Dallas and we tried to fly out 3x on standby that Friday. I know this disruption probably threw off Yen's schedule. We didn't fly out until Saturday thereby losing a day but Yen was still available to greet us when we arrived. Also, she had to check us out at the early morning hour of 430 am. Thanks again Yen!

Hope to be back to Van again soon!

Testimony for Spectrum 2

We appreciate the ease with which our booking and the transfer of keys occurred. We especially liked the location -- it sure came in handy when we left a hockey game and it was raining fairly steady!

It was nice to have the laundry soap provided, as well as shampoo and soap we had brought our own, but didn't need them. The washer and dryer were excellent perhaps better than any we have found in other rentals.

Nice accommodation!

Testimony for 507 Pointe Claire

Our family of four adults enjoyed our Olympic week condo very much! There were plenty of towels, bedding, kitchen equipment and supplies. The beds were very comfortable, the shower was always hot, and everything was spotless. We thought the location was excellent within walking distance to everything in downtown. The secure parking, swimming pool, and hot tub were added bonuses. I would like to particularly mention the flexible and friendly greeter, Anita. She was great! I was stressed about finding accommodations for the Olympics and Lori was very helpful and prompt about communicating with me. We had a wonderfully perfect vacation and will visit again soon!

Testimony for Beachwood House

This response is a little late as I spent a week in Victoria with my daughter following our stay at Beachwood House before returning home to Calgary. Vancouver Island is such a beautiful place, it is hard to leave.
We thoroughly enjoyed our time at Beachwood House. It was a pleasure to arrive to such a welcoming home. Beautifully appointed, spacious and so clean. It was perfect. From walking out on the gorgeous sand spits at low tide to skiing under blue skies at Mount Washington ... doesn't get any better.
We would also like to let you know how much we appreciate the pet friendly aspect of Beachwood House. It meant a great deal to us that Jack and Violet were also welcome.
Violet, our sweet shy little rescue cat was thrilled with the basket of wine corks. Batted them around ... hope we found them all and picked them up ... apologies if we missed one or two.
Also, our greeter was great. Friendly, helpful and professional.
Lastly, thanks so much to you Lori. Your thoughtfulness and patience in attending to the details of our all too brief stay in beautiful Courtney could not be more appreciated.

Sincerely,
Richard, Kathie, Cameron, Molly, Kyle, Jack the dog and Violet the cat.

Testimony for Bayswater House

I felt everyone I dealt with at EMR Vacation Rentals was very courteous and helpful. Because I was unfamiliar with Vancouver your staff recommended a perfect location for my family - we were able to catch public transportation around the corner from the house which made for a quick and easy trip into the city and to the Olympic venues. There were also lots of restaurants and grocery stores nearby from which to choose. It was an excellent location and the house was a great fit for my family.
I would especially like to commend our greeter, Anita. She was very accommodating and knowledgeable about the city, which helped us immensely and made for a very pleasant stay.
All in all I was very pleased with the experience and would definitely rent through you again and recommend your services to family and friends.

Testimony for Cambridge 1

We really enjoyed our stay at the Cambridge 1 during the Olympics! The unit really felt like home and it was well situated for access to downtown and all the Olympic venues. We will definitely consider using EMR Vacation rentals for our next trip to Vancouver!

Testimony for Yaletown Studio Apartment

Overall, the apartment was comfortable enough. My greeter told me they strive for hotel-level accommodations. When we were inspecting the place at check-in, the blinds were extremely dusty and one set was badly mangled, which she said clearly wasn't hotel level.
There was a floor lamp in the living room that did not have a working bulb, so light was dim. Neither one of these problems is a fatal flaw, but they did diminish the overall experience.
I rented the unit during the Olympics, so I'm sure prices were inflated above normal levels. Location was very convenient for me, easy walk to everything I needed.

Testimony for Alexandra House

The Alexandra House property was great! It was very clean and had everything we needed for our stay. It was less than a 1/2 block from a bus line which made it relatively easy to get to and from downtown and all of the events for the Olympics. We had a great time!

Testimony for Sub Penthouse View Condo

Everything was great, accommodations, booking agent, EMR, and our greeter was fantastic. Thank you for making our visit enjoyable.

Testimony for Nelson Park Getaway

We really appreciated the professional service and attention to detail with EMR Vacations. The reservation was met with anticipation and we were very satisfied with how the agent assured us of the location and amenities which we were great.
The Olympics were a great time to visit Vancouver and we appreciated the whole experience thanks to the company providing great insight and information to us.
The location was excellent and we may even try another time to visit Vancouver and use your agency when it is less busy due to the way our whole vacation was handled with EMR. The greeter was very punctual and aware of how time is important to us when travelling as we used the transit from Airport to downtown Canada line and she gave us the necessary information to ease the travel times and make it all a great experience as well.
The attention to detail was above the top!!
Thank you all for a job real well done.

Testimony for Cambridge 3

The booking was easy and working with our booking agent was easy. The place was clean and extremely convenient to downtown Vancouver.

The problems were that the cleaning service came in on us twice, an hour after we arrived and the night before we left. When I called the greeter from the airport, she thought we were supposed to arrive later even though I emailed her the correct time after she sent me the incorrect time. That said, she was at the property waiting for us when we arrived.

Overall though a very good experience with EMR.

Testimony for Spectrum 17

Had a great time in Vancouver during the Olympics! The condo was great for getting to and from the Hockey games, and the Sky Train.

Testimony for Amazing Waterfront Condo

Thank you so much for everything. You guys were great - the property was exactly how I pictured it - and walking distance to all the Olympics had to offer in Vancouver. So much fun!!! I wish we could have stayed the whole time - Love to you and Vancouver...Thank you Lori

Testimony for Tapestry VGH

Tapestry was a beautiful place to stay in a wonderful location. We had easy access to restaurants, shopping and everything the city had to offer.

Testimony for Desirable Kitsilano Condo

Best decision of my life to rent a condo for the Olympics. We were comfortable, we had space, location was fantastic.
Service with EMR was nice and simple, straight forward, no complications. Would do it again in a heartbeat!

Testimony for Mainland at BC Place

Brenda, our reservations agent, and our greeter Kashif were a pleasure to work with - the accommodation exceeded our expectations and made our trip enjoyable and relaxing.

The property was exactly as described on the website and fit our needs.

I would definitely recommend EMR to friends and family and the next time we plan a trip, we will be contacting EMR Vacation Rentals.

Mahalo & Aloha!

Testimony for Brava 26

We loved Vancouver and we loved our Brava 26 apartment. The Yaletown location was fantastic. It was our best accommodations ever at an Olympic Games. We saw the Live Yaletown fireworks every night from Brava 26!

Testimony for Yaletown Park III

Lori was great when I called to book a rental for the Olympics. I wasn't familiar with Vancouver and indicated I wanted to stay close to downtown. Lori steered me away from downtown and to Yaletown, a younger trendier local. I am so thankful she did. It was great choice.

Claire was great as a greeter. She was flexible with my arrival, explained the apartment and its features, and was creative in arranging for me to leave very early without having to meet her. Met my needs perfectly.

Testimony for Strathcona Gem

We were pleasantly surprised when we arrived at the rental, the place looked exactly the same as shown in all the photos! Our greater was also more than on time and very, very helpful and polite.

Testimony for Bentley 3 Bedroom

We loved working with EMR. Lori was fabulous! The greeters Richard and Dana, were very nice. Great condo. Very nice!

Testimony for A Heart and Soul Suite

We are very pleased that we chose EMR for our stay in Vancouver during the Olympics. Geoff, the owner of the condo we stayed in, was very friendly and very accommodating to us upon arrival. He showed us around the place, gave us his phone number in case we had questions, and even tried to help us sell some extra Olympic tickets when we were leaving town. The condo was absolutely amazing! We were the first guests ever to stay there so everything was brand new and clean! Everything was nicely decorated, and the condo had everything we could possibly need available for our use! The location was perfect, as we were right in the heart of the action downtown Vancouver for the Olympics. We also had great views of the city. The value was great! After seeing the place, we were very surprised by the great rate we received. If we return to Vancouver for a vacation, I would definitely use EMR in the future and would return to the Heart and Soul suite.

Testimony for Yaletown Waterside

The location was superb, a lovely area to be in. The condo was nice and a wonderful view.

Testimony for Northern Lights

Brenda was fantastic in assisting with the reservations, which were last-minute due to the cruise ship canceling that we had been booked on for the Olympics. And the accommodation was everything it was represented to be and more. A truly lovely place to stay while visiting Vancouver. Our next trip to Vancouver we will be back to stay at the same location!

Please let the owner know what a wonderful place he has.

Best

Testimony for Downtown Central Condo

Nice condo. Enjoyed the location. A little sparse on feel. For value, it was during the Olympics which I understand rooms were at a premium.
Overall we very much enjoyed the experience and would anticipate using EMR VR again when the need arises.

Testimony for Harbourside Park

We enjoyed our trip very much, the condo was great, and the amenities were exactly what we needed. Also, please let the owners know that we appreciated the little touches that that left for us such as notes, restaurant recommendations, and how to use the TV! thanks again.


PS thank you Lori for being such a huge help....

Testimony for Shangri La Living

Our Olympic accommodations were absolutely fabulous and everything went seamlessly. We had an early check-in and our greeter was waiting for us at the property when we arrived. The condo was exactly as pictured and described. We even had access to the 5th floor gym, spa and pool area - so it felt like we were staying in a hotel. In addition, we had free wireless. Overall, EMR provided great communication in booking the accommodation, allowing us an early check-in and arranging our greeter. We were concerned that with the amount of people in Vancouver for the Olympics we might get overlooked in some way, but EMR followed through in every way. Our only regret is that we couldn't stay longer!

Testimony for Eagle`s Nest Retreat

The Eagles Nest was extraordinary....we absolutely loved everything about it.

Thank you.

Testimony for Greenside Chalet

Greenside Chalet was a wonderful, warm, charming and extremely well equipped home. We enjoyed our stay very much and felt that it was a home away from home we had stepped into. The bedrooms were beautifully decorated with well chosen pieces of furniture and decorations. The kitchen was absolutely a chef's and baker's delight with mixers, blenders, formal cutlery and service sets available to entertain and cater for a large group of people in style. Thank you very much for such a wonderful holiday!

Testimony for Astoria 19

Our accommodation was amazing, it had everything we needed and more, it was very clean and comfortable certainly one of the best we have ever stayed in. The location to downtown just a couple of blocks away, was a big bonus. EMR really looked after us, from our initial contact with them through to the end of our holiday they were very helpful and informative, keeping us informed and updated at all times, they gave us a very professional and personal service we would not hesitate to recommend them to anyone, in fact we already have, we also plan to use them again in the future, as we have the up-most confidence in them. The gave us exactly what we asked for and more, thank you EMR. If there was a downside, we felt that the photos of the accommodation came nowhere near to doing it justice. Its a beautiful condo and we loved it and now wish we had booked for 2 months.

Testimony for Eagle`s Nest Retreat

Eagle's Nest Retreat looked amazing on the website and in terms of design it is a beautiful place. However this house should not be advertised for large groups of people it falls short of accommodating 8-10 people comfortably in terms of sleeping arrangements and facilities. To consider a pull-out sofa as proper accommodation is misleading since it is not comfortable and the den really cannot be considered luxurious accommodation since it is a sofa one is sleeping on and the sliding door is paper thin - giving no real privacy or quiet for anyone who is sleeping there. The only luxurious room is the master bedroom. The living room does not have adequate furniture for more than 4 people to sit on... there is one sofa and two stools which left the other four in our group forced either to stand or bring the garden furniture in to sit on since sitting on the cold tiled floor was not an option. The kitchen is extremely poorly equipped for cooking and entertaining. There are exactly 10 plates and cups which makes it very difficult to prepare food without having to wash as you go all of the time. In terms of pots and pans and other cooking essentials, we found that we could not cook with such a poor supply of cooking utensils and thus were forced to buy a few pots there were only 2 pots at the premises and basics such as a knife to cook with. The dining table sits only 6 so we could never sit as a whole group around the table some of our group always had to eat at the counter. Essentially I think that this house should be advertised as a rental for comfortably sleeping up to 6 - in the summer time that is, since the basement bedroom was so cold that extra heaters had to be brought in for sleeping there - and up to 4 people in the winter time. We also thought that the owner should spend some funding on upgrades - better heating, providing the house with adequate and better quality furniture and home essentials like extra bedsheets, hooks in the bathroom so that you can dry the towels after a shower, etc... It certainly is not in the category of luxurious accommodation.

Testimony for Bentley 3 Bedroom

The accommodations were just perfect for us. The townhouse was very clean and beautifully decorated. We were very happy with the convenience of the location as well. When ever we needed anything, someone was there to help us. When returning to the Vancouver area, we will most certainly contact EMR again, and we have already recommended their services to our friends. Thank you so much for an incredible vacation stay.

Testimony for West End View

We enjoyed it very much, thank you.

Testimony for Deep Cove Lookout

We had a very lovely stay at Deep Cove Lookout and it was a unique space for our family reunion. The accommodation was very clean and the views were superb. There were 11 of us and the accommodation was perfect from the point of view of being comfortable and roomy. The kitchen worked well for us.

Thank you very much for the wonderful service we got

Testimony for Oceanview Estate

Everyone had a great stay at the Oceanview estate. Lori was excellent, professional and very patient. The accommodations were great and surprisingly easy to find. The greeter was friendly and very helpful. The grounds were beautiful and well kept. The estate was located in a peaceful area and parking was plentiful. The estate was well furnished and spacious. We certainly appreciated your directions and ease in completing the paperwork. It was a pleasure to work with you by email. All the paperwork was completed efficiently and we found it very user friendly. My only concerns which are minor were the lack of lighting to the shed where the garbage was housed, the rug in the master bedroom was a tripping hazard and the cleanliness of the hot tub. There appeared to be an oily film in the water. Lastly, I would recommend another double bed downstairs instead of a single just for comfort sake. Overall, our stay was amazing thanks to EMR and Lori. Thank you again and I am sure we will call again.

Testimony for Skyview 15

I found the flat to be nice and sweet, though the bedroom was a bit under furnished. It felt like it's been a while since anyone was in the flat and it lacked a final touch to it... bit dusty here and there... On the up side the flat is lovely, the location is superb, lively, safe and welcoming. The booking was straight forward and overall I had a very positive experience. Thanks!!

Testimony for Serenity Seaside Cabin

The cabin was the picture of beauty, nature and solitude. We absolutely loved it and will be returning. The owner of the property, who was our greeter, couldn't have been more pleasant or accommodating. Excellent experience all around.

Testimony for Neptune By The Sea

EMR provides an excellent service with easy contact during our stay and action orientated with any issues we may have had.

Amenities worked with the exception of the fire place - this was advertised with fireplace but the owner knows is does not work. This particular property's kitchen was minimally stocked with cooking items lacked blender, mixer etc compared to other properties we have rented. The quality of kitchen utensils were of poor and low value - requiring hand washing. Television selection was poor to say the least.

Carpets were unkempt as many stains were noted throughout the property.

Garbage disposal is a bit of an issue but part of the local and area.

Internet capabilities was truly a blessing. The view and location were incredible. The hot tub and steam shower were thoroughly enjoyed. The house is very functional and as well being a very well planned/well laid out property.

We appreciated EMR meeting our early check in and EARLY check out requests, This was indeed a nice service offered. Also the personal check out with EMR's representative on-site was most welcomed and appreciated.

We enjoyed our stay - we have recommended the exceptional services of EMR to some of our friends and colleagues already.

We would really have to evaluate if we were to stay at Neptune by the Sea again - there are comparable places with better values available - yet Neptune by the Sea does have a one of a kind location and view.

Testimony for Harbour View

We were delighted with our unit. It was light, airy and tastefully decorated, well equipped and in an excellent location for us to explore downtown Victoria.

Testimony for Jewel on Fairview Slopes

Thank you for everything.
The accommodation you recommended was perfect for our family's needs and we will certainly use your services in the future.

Testimony for Brava 26

This is a great apartment - very central with an incredible view of downtown.
It is very warm, comfortable and a really good base for a holiday in Vancouver.

Testimony for Skyview 15

Very nice accommodation. However, the neighbors were loud at several times during my stay and I didn't feel I could approach them based on the agreement and warnings about doing so. It was only a few times, and it didn't overall impact my enjoyment of the accommodation.

There was some confusion with the WIFI that while the greeter assured me was working, it wasn't and he simply pointed me to the apartment's manual that didn't provide enough information. At the end of the day, the WIFI was unplugged and stored in the closet. I had to spend a couple hours figuring it out myself.

Lori from EMR was invaluable in helping me with my plans and I couldn't say enough about how she went the extra mile when some billing/confirmation instances occurred.



Testimony for Rathtrevor Retreat

We really enjoyed the lovely house and all the area had to offer. The home was appointed very nicely and was a great value.

We would book through EMR again, your service was outstanding.

Testimony for Manor Suite Off Rockland

I had a wonderful weekend in my rental apartment in the house on Manor Rd. Bob and Elizabeth, and their dog, Noah, were wonderful neighbors. I appreciated their friendliness, and Bob's help with ferry information. They've created a beautiful, very well-equipped, and quiet rental that I will definitely return to. I especially appreciated the NW Coast native art, including the nice Susan Point print in the bedroom. The kitchen was well-equipped, and I easily fixed dinner for friends that came over the evening before the marathon. A nice touch in the kitchen is that the wine glasses are of a nice quality--much nicer than heavy, small wine glasses in some rentals! I enjoyed walking around the gorgeous neighborhood on the sunny Saturday afternoon--the Craigdarroch Castle and the Lt Governor's grounds were both a short walk away.
The multi-page contract and check-in and -out process seemed like a lot, but when I saw the well-kept property I certainly understand the desire for a detailed and careful rental process--I would expect the same if it were my property.
Thank you very much for the rental. We will definitely be back.

Testimony for Deer Lake Manor

Deer Lake Manor provided us great accommodation in a great location. A short walk to the park and a short drive to Vancouver. The owners of Deer Lake Manor are two great people and the love that they have poured into their house during the renovation is clear to see. They made us most welcome and the accommodation more than exceeded our expectations.

Testimony for Grant Manor

Our stay at Grant Manor was a very good experience. However there were just a couple of issues we had to deal with. We were not provided with adequate toilet paper and the bathroom on the main floor had a toilet that ran constantly that my husband ended up fixing temporarily.

Other than that we had a very comfortable stay.

Thank you

Testimony for Riverside Suite

Dear Paul

With the limited time we had to get the booking sorted I think you did very well indeed - and I thank you for that.

Pierina more than went out of her way to familiarize us with the house rules, and I trust that she will have been satisfied with the condition in which the property was returned to her. If I was to pick one single negative with regard to the dwelling/set-up it would have to be the incessant stomping of little feet on laminate floors above you - even at three o'clock in the morning. From that perspective you will note I have marked the property as over-priced, as full-fare customers on long distance haul holidays probably don't wish that domestic intrusion on their holiday. Difficult situation - mouths must be fed............

A very good note, and you're probably sick of hearing this, is that I have decided to relocate to Lion's Bay in the next few years - which was the main objective of the trip. And when that day finally comes I owe you a beer for your efforts! Hope you're up for it.

Testimony for Eastwood

Thanks to EMR Vacation Rentals, our family spent an idyllic week on Vancouver Island, in an oceanview log home that far exceeded our expectations. We were warmly greeted upon arrival by the owner himself and the beautiful property instantly felt like home. We had front-row seats for the majestic sunrises over Sooke Basin each morning, we picnicked at a nearby cove, we cooked and barbequed to our hearts' content, we watched whales from a Zodiac boat off of nearby Sooke, we read books by the fire in the evening and we watched the stars from the deck late at night. It was a carefree, restful and very memorable vacation in a postcard-perfect location. Our experience with EMR Vacation Rentals was extremely positive - our reservation agent was attentive, friendly and very efficient and the property we rented was truly magnificent. Thank you - it has truly been a pleasure.

Testimony for East Sooke Manor

The service by EMR in finding a suitable house was every good. They persisted in finding a house, at the spot and with the amenities we wanted. Super.

Testimony for Tanglewood 23

It was a lovely suite in a great location. Unfortunately we arrived during record high temperatures and we found that without air conditioning it was pretty uncomfortable at night.

Testimony for Covey Run Suite at Black Otter Cove

The setting of the accommodation was beautiful, wonderful views across the bay with lovely sunsets as well as a picturesque sunrise.
Lynne, the owner, was very friendly and informative.
We thoroughly enjoyed our stay and were sorry to leave.

Testimony for Rathtrevor Retreat

We forgot to fill out guest book before we left so am pleased that we have this email. Our stay at Rathtrevor Retreat was excellent. The house was very well equipped and this made our stay very comfortable and a home from home feeling. Kathy and Dwight obviously have been very thoughtful about peoples needs when vacationing. It was, as described, 10 minutes from the gorgeous beach and well placed for town, coffee bars, shops and of course the mini golf which one grandson was over the moon about. We had some great trips out to Englishmen's River Falls, Spider Lake etc and the weather was fantastic-a real bonus

So thank you.

Testimony for Ambleside River Walk

We had a wonderful month at Riverwalk. Location was perfect for us and the accommodations were excellent. The garage parking was such a plus which we had hoped for since we are familiar with parking problems in many areas of Vancouver from past vacations there.

We enjoyed our month at Riverwalk and hope to return next year.

Testimony for Eastwood

I would just like to let you know that we would highly recommend Eastwood Log Home in Sooke. Firstly . . . Steve is a very kind, lovely man. Secondly . . . the home is absolutely beautiful. There were fresh flowers everywhere, the place was spotless and very well stocked. If anyone asks you as I did, what do you know about this place, you can honestly tell them you've heard very good reviews, with no hesitation.

Thanks again.

Testimony for Bentley 3 Bedroom

The accommodations are clean and the amenities are good - gym and hot tub are great and the windows block out a lot of noise. The location is ideal. The living space was kind of on the small side - for 6 people, you need more places to sit and hang out. We did not read the fine detail that the ground floor did not have a full bath - it was listed as a 3bd/3ba which was sorely disappointing when we got there. Otherwise, everything else was good.

Testimony for Neptune By The Sea

Beautiful view and beautiful home. Vancouver Island is a wonderful place to visit. We enjoyed touring other towns and actually spent very little of our time in Victoria. The city was very crowded and parking is not easily available but other small towns on the Island were enough to keep us entertained.

We were also surprised to learn there are 62 golf courses on the island and also some wonderful wineries. We plan to return again.

Testimony for Pinecrest Chalet

Our stay at the Pinecrest Chalet was excellent. As a family of 6, it truly gave us a sense of peace and comfort. We used this time to visit our oldest son who is studying in downtown Vancouver. He had the week off, so 5 of us flew out to join up with him. The proximity to Whistler made each day a beautiful picturesque drive.

Having had the Chalet for the week helped build memories forever. With all the features the Chalet made it feel like a home away from home.

Testimony for Woodland Rise Farm

We loved our vacation at Woodland Rise Farm. The kids had a blast petting the animals, brushing the miniatures horses and picking up eggs in the morning. The owners were really nice. We highly recommend this place.

Testimony for Beach Crescent 3 Bedroom

We very much enjoyed our rental unit - the location was excellent, and the actual unit was very comfortable and spacious. Having been used to timeshare units, we found the availability of amenities in the unit somewhat strange - appliances were of excellent quality, good extras' - coffee maker, etc - but there were no teaspoons very strange!!
We did enjoy our week, and the actual unit was perfect for our needs.
Thanks!

Testimony for Eagles Nest

Eagles Nest was excellent! We stayed in many different types of accommodation during our vacation to Canada and this was our favourite. Beautiful sunsets and views of wildlife from the sun room gave hours of entertainment as well as walks along the bay in the early morning. We were most impressed by the location, a quiet yet friendly place in Roberts Bay, and within easy reach of the highway to explore the islands offerings. Some lovely restaurants overlooking the bay just walking distance down the road made it easy for us to eat out locally. Eagles Nest had everything we needed as a family, it was just like home. We would definitely come here again if we were to stay on Vancouver Island. Thank you for making our holiday special!

Testimony for Tanglewood 47

The property was absolutely gorgeous and a pleasure to stay in.

Testimony for The Estuary

Our experience with EMR Vacation Rentals was a very positive one, from beginning till end. You made it easy to plan a vacation get away to a place that we have never been. Thank you so much and if we ever decide to visit Vancouver Island again in the future, we will be sure to go through EMR Vacation Rentals.

Testimony for Sentinel Executive House

Everything was great. We had a few problems at the beginning with the wireless internet and with the house keys, but they were quickly resolved. Everyone enjoyed their stay and everyone would like to thank he staff for their courtesy and availability. Thank you. Will do business with you again in the future.

Testimony for Whiffen Spit Manor

Excellent accommodation - beautiful views of the ocean and very spacious for our needs with 4 children. The services provided by EMR were excellent too - available to deal with any problem - even sorting out a plumbing issue at 10.00pm on a Sat night. EMR are a very professional and well organized vacation rental service. I would definitely recommend EMR to friends and family seeking rental accommodation in the Vancouver area.

Testimony for Mariner 5

Perfect location for exploring downtown without the need to hire a car! The hop-on hop-off trolley ride also stopped very near the apartment so by buying a 2 day ticket was able to travel further afield easily.

Excellent 'bonus' facilities- swimming pool and bowling alley which we made loads of use of.

We travelled with an 8 month old baby and the apartment worked really well- plenty of room for travel cot, and washing machine and dishwasher made dealing with any mess very easy. Carpets are very light though so would recommend to any other parents that they bring a blanket for their baby to sit on in case of minor sick ups! Fed baby on wipe clean kitchen floor in case of any floor spills which worked well.

Only minor complaint was that there was a lot of white hair on the floor, probably belonging to a dog. Apartment did not smell of dog or cat however but constantly having to take hairs off clothes.

Excellent customer service from Lori. Very helpful and accommodating of the Vancouver-UK time difference when organizing accommodation. Extremely efficient and friendly.

Whenever booking through an unknown holiday / vacation rental service particularly when paying up front you are always a bit paranoid about whether it is a shonky company out to rip you off. I can now reassure any future renters that there is excellent accommodation when you arrive, and that you do get your deposit back if you leave apartment in good condition.

We had a great holiday, so thank you for helping to make that happen!

Testimony for Bentley 3 Bedroom

Thank you for helping to make our vacation in Vancouver amazing. The property was great, the service was perfect, and the overall experience was well beyond our expectations.

Testimony for Domus 5

The accommodations were great! The only issue was that there wasn't an air conditioner. I understand that while we were there the weather was unusually hot.

Testimony for Valley View Estate

Had a great stay and great service throughout our time,

Many thanks for a very pleasurable experience !

Testimony for Spectrum 32

Everything was perfect, except the short delay to take possession of the property.

Testimony for Lions Bay Estate

We had a wonderful time on our vacation to the Vancouver, B.C. area. The home at Lion's Bay provided a wonderful place to stay and was centrally located to many of the our destinations including Whistler, the ferries to Vancouver Island and Vancouver. We hope to return to the area in the future to explore more of the beauties of British Columbia.

Testimony for Robinson Lake Retreat

Our first time this far north on Van Island... the house was spacious enough for eight of us. The extensive record collection was a fun blast from the past. Its location on the lake and 10 minutes from the ocean were perfect for lots of family play and exploration. Nearby parks offered beautiful spots for hiking, kayaking and caving. Owner Keith was on site to greet us -- laid back and super helpful. Rich Dawdy from EMR delivered prompt, pro service. Two thumbs up. Thanks.

Testimony for Ocean Point

We booked our trip over a year ago, which was amazing on Richard's part. We were able to have my mom and dad from Ontario join us. Since we only see them once a year it was a great experience to share with them. The house was breathtaking to be in and the weather was hot but perfect. Having the pool there was a life saver for our family. I also wanted to say thank you to the whole group at EMR we were spoiled by the area and will definitely return again.

Testimony for Deep Cove Manor

House was in a great location.

Shame that the house was not ready properly cleaned and cupboards / fridge etc. emptied on our arrival on Saturday 18th July, despite having paid for the rental from Friday 17th - although EMR worked hard to address this. Not all facilities working e.g. hot-tub.

Would be helpful to be left some local instructions e.g. refuse collection arrangements, how to use the air conditioning etc.

Suggest it may be worth warning guests that pets could be present - cats were in the house - and one was asleep on one of the beds on our arrival, and there was a dog in the garden for quite a few week days whilst we were there think the owner was using the office by the jetty. One of our family has a severe allergy to animal hair and we are not comfortable with dogs.

Guests should also be advised that the owner and friends / family? may access the office in the garden and the jetty someone was there a few times to use the jet-ski so that they are aware they do not have exclusive and unencumbered use of the property.

Testimony for Beach Crescent 3 Bedroom

Beach Crescent is a wonderful location for a holiday in Vancouver. Accommodation superb and all that we could possibly ask for. Thoroughly recommended!

Testimony for Rosewood

The Rosewood property was ideal and probably better than expected and if it continues to be a rental property would suggest some photos of the veranda would enhance the rent-ability.

Overall we had a great stay at Rosewood and our overall experience with EMR was more than satisfactory and helped to make this a memorable family holiday.

Many thanks, Roland

Testimony for Over the Strait

We were impressed with the overall layout of the home itself from all interior furnishings to the breathtaking ocean view. All appliances, barbecue etc were excellent and worked well. We were very impressed with how the home was well concealed by the planting around the perimeter giving lots of privacy. We had some minor concerns with the cleaning as I do not think the main family rm hardwood floors were washed from the last tenants as spills marks were noticeable all around the stereo/TV area and especially around the kitchen garbage can which I personally washed. Also a little better carpet vacuuming would remove all the dead bugs under all the windows doors upstairs & down. Some problems with a plugged toilet and broken window blinds when we arrived were corrected within a couple of days. The martini pool was never cleaned from our arrival and was full of bugs and debris by months end. One item that my wife was not happy was how hot the home got during the stay. It was cooler outside on some days and very uncomfortable to sleep at night. We keep a round the clock vigil on the window blinds/screens etc for daytime sun and cool ocean winds but it was not enough. The skylights may need some sort of blind from the straight on heat. A/C may also be a good investment down the road which would help out during the summer months. A standard oscillating fan would also help keep air moving. If the heat issue inside the home was not such a major problem my ranking would have been much higher on your scale for all areas.

Thanks Rick & Family

Testimony for Tanglewood 47

We enjoyed the Tanglewood setting. The main problem was the lack of air conditioning, fans, etc. Since there were no screens on the doors, to the upstairs deck, etc. -- it meant that there was very limited air movement. When you add the temperatures that we had -- the space was often uncomfortable.

The location for a family with younger children is great. The house itself is well appointed and located.

Testimony for Robson View

My only complaint is that due to the unusual weather conditions, the apartment was unbearably hot, which meant that we didn't feel as comfortable going back to the apartment during the day. I appreciate that Air conditioning is not usually needed in Vancouver, but with these extreme temperatures endured during our stay July 28th to Aug 4th, I would have hoped that the owner would have arranged for a portable air-co unit. Until Monday eve, we could not get the temperature below 35 degrees during the day and 31 degrees over night, despite letting the fans run air over ice. On monday night the temp went down to 29 degrees.

Testimony for Cedar Shores

Well I could write a long list of how cool the place at Cedar Shores was, but lets just leave it to say, it was kick-a !

Testimony for The Hill House

We had a great family holiday in wonderful surroundings.
The only constructive criticism I would offer was that with such a wonderful of of the cove and lake below, it would have been really great to have been able to have either a kayak or small boat along with the property.
The service was first class and we would definitely recommend this house. The superbly well equipped games room in the basement and the vast array of books throughout the house enabled everyone to relax in the way which best suited their individual tastes.

Testimony for Dungeness Cove

It would be really important to mention on your website that the owner lives on premises. We did enjoy our stay but knowing that would have made us look for something else. It felt a bit intrusive when the owner went through the house while we'd stepped out for a bit. It's just something that would be nice to know ahead of time. Also, the cleanliness in general was great but the pull-out couches were covered in dead insects.

Testimony for Oceanside Suite at Black Otter Cove

We were delighted with Oceanside Suite. It was bright, clean and beautifully furnished. The owner was friendly and helpful. Everything was even better than we had expected. We would very happily stay there again. It was a wonderful week and I sincerely hope we get back to this cottage in the future.

Testimony for Bayridge Avenue

House location was excellent, easily accessible from both Whistler and Vancouver.

Pool and hot tub were also very nice. Enjoyed those immensely.
We had a blast. It is truly a remarkable city and enjoyed unbelievable weather and fantastic activities, especially sitting on the wonderful porches watching amazing sunsets every night.

Testimony for Bentley 3 Bedroom

The temperatures during our few day stay were, may have been as I understand, unseasonably warm. I did not realize until we were in the unit however, that there was no air conditioning. There was only one fan for the entire unit. The whole unit, but especially the upstairs bedrooms, were stifling at times. Being essentially on ground level, there was very little ventilation and relief from what little breeze reached that level. I was not very comfortable leaving every window wide open all night, some right on the street, but it was either that or swelter. Also, the street is very loud until the early morning hours with foot and motor traffic only made worse because all the windows needed wide open.

The location is excellent. Our greeter was very pleasant and helpful. All things considered though, a very nice place to stay. Thank you.

Testimony for Morningside Ocean Estate

Our family of 7 adults and 5 children thoroughly enjoyed our stay. The accommodation were excellent. I would like to have known 4-wheel drive was suggested, and that one kitchen drawer front was false, as I dropped it on my leg. We will send some pictures for the guestbook soon. I congratulate the owners on constructing such a beautiful place.

Testimony for Spectrum 32

The apartment was brilliant, just what we needed for our stay . Fantastic views across Vancouver especially at night .

It would have been nice to have a welcome pack of milk bread water eggs fruit for those of us arriving after a long journey . Even just milk and some famous Canadian muffins !!

Testimony for Serenity By The Sea

We had a great trip. The setting was superb and all of the activities were wonderful--hiking, kayaking, whale watching, eagle watching, Butchart Gardens, and the restaurants in Victoria. Of course, the weather couldn't have been better. Thanks for helping make our anniversary trip a huge success.

Testimony for Bayridge Avenue

I found EMR vacation to be very efficient and very much enjoyed the stay. Two points spoiled the accommodation. The first being that paying so much money and renting the property for a month I'd have expected a cleaning service at least once. Its a couple of hundred dollars so should be a matter of course for a long rental. Secondly, whilst the property was great in this day and age they can't expect repeat rentals if they don't have a half decent plasma TV. The main living areas had one TV tucked in a corner with one sofa for two, ridiculous for such a big home. Admittedly there are tvs in the bedrooms but all groups like to get together and watch a movie in the evenings at some point. I wouldn't rent this property again for this reason- the owners need to get a comfortable TV viewing area. Besides this the house was great and we very much enjoyed staying there.

Testimony for Neptune By The Sea

Neptune by the Sea was a perfect house for our family vacation. The pool table, spa and TV provided evening entertainment. We all enjoyed seeing and taking pictures of the bald eagles that landed in the tree right next to the house and all the boat traffic. The location was so peaceful and serene that we had no choice but to relax and enjoy! We are already thinking about when our next trip to Vancouver Island will be.

As a side note, we did found ourselves wishing the kitchen was a bit more equipped. There weren't any extras stocked such as paper towels, garbage bags etc and no basic pantry items such as flour, sugar etc. The selection of pans for cooking was minimal and we had to get a little creative to make the one real meal we attempted.

Testimony for Mariner 7

A bit inconvenient to schedule and wait for a greeter to check in and out.

Testimony for West End View

EMR Vacation rentals was great and would use them in the future. We stayed at three different places and all were different in appearance, amenities, greeters, etc. This accommodation was centrally located with a great view and supplied everything that was needed. Internet service was not dependable and with such a great view, windows were not clean. Greeter was on the quiet side with not much to say, but nice.

We did enjoy our stay here and would use EMR again.

Testimony for Mariner 5

The service before we arrived was excellent, but things went steadily downhill on our arrival day. We had pre-arranged to arrive a little earlier than 4pm and in the end did so at about 3.30pm. Unfortunately, on arrival our greeter did not know even where the apartment was in the building or if she had the correct keys. When we entered the accommodation, it was not ready. The owners were there and had clearly not been informed that we were due to arrive early. They were even still setting up the TV which was left on the floor. There was no internet access as promised which was a real downside for our stay.
Having stayed in self catering accommodation before, we were extremely disappointed that EMR had not taken the responsibility to make sure that the apartment was as it should be prior to our arrival. Also, having just come off a ten-hour flight, to arrive in an apartment with not even the basic provisions such as a loaf of bread or milk in refrigerator was terrible - having to straight away go out to look for a supermarket in a strange city when you are jet-lagged and exhausted was really bad.
The greeter had no details of our booking and was relying on us to supply her with all this information e.g. amount paid, damage deposit etc. and only seemed interested in getting an imprint of my credit card- the reason for which she was unable to explain - I still don't understand why as all payment had been taken several months back.
Although the owners were very nice and gave us a contact number, there were no instructions in the apartment for anything or any information about the surrounding area and nothing about the leisure facilities or even where to put out the trash. This too was very frustrating and we had to waste time chasing stuff up.

The apartment itself was great and very well equipped. The only improvement for jet-lagged travellers and people on holiday wanting to relax and have a lie in would be to have the ability to darken the rooms as they became very bright and hot especially the smaller one as soon as the sun came up.

The final straw was check out. Again, I had to chase up EMR about what the arrangements were. Having been told that the 'greeter' would have a key, it turned out that the cleaner was checking us out and could not access the building. If I had not been proactive in calling the office again, she could have been outside for a very long time and we could have been late for a flight. To not have a proper official person checking us out, confirming everything was ok re damage deposit and perhaps checking an inventory for the property was exceptionally poor.

We were left feeling that as soon as EMR had our money, that was were the customer service ended and this is what we will be telling the owners as well.

Testimony for Maple Bay Retreat

Maple Bay Retreat Great place lovely atmosphere.
Look forward to staying there again.

Testimony for Grant Manor

All in all, we really enjoyed our stay in Vancouver and the accommodation was excellent for our needs at a very good rate.

Our only suggestions would be that perhaps a sofa bed in the lounge would provide flexibility in sleeping arrangements and some cooling in the bedrooms as they remained very warm in the evenings after hot days.

Testimony for The Rosedale

I booked my travel plans well in advance and found no snags in the service provided. The homeowner contacted me with no problems. All of my questions were answered without hesitation and concerns were addressed immediately.
The rental property was clean and ready upon arrival. All of the amenities were available in the unit that were listed on the advertisement. The rental unit had more amenities than I even have at home!!! We had no issues with neighbours and vice-versa, even though we had our 2 young daughters with us.

I would say that one thing missing from the ad would be that the building has a fire station right beside it and can be quite noisy when the trucks leave at all hours of the day or night. Also the fitness facility should specify cardio equipment only along with the pool, sauna, steam room and hot tub.

I would recommend EMR to my friends and family for sure. It made for a very satisfying trip and took a lot of pressure off finding appropriate accommodations that were kid-friendly.

Thanks for your services!!

Testimony for Beach Crescent 3 Bedroom

The condo is a beautiful accommodation. We did really enjoy our stay and the location is great for the holidays.
I think it would be helpful to know that certain things are not included in the rate paid so that a family is prepared. Things like toilet tissue, dishwasher soap, hand soap, garbage bags. Really, i think for the amount that we paid, those things should be included, but even to be aware before you come would be helpful. We even had to pay for, and get, propane for the barbeque. We had invited our whole family over for a bbq and no gas ... Good thing we had a car.
Just a note too, so that you are aware. One of us was visiting with friends on the sidewalk when they were almost hit with an apple that had come from way up the building. Not nice.
But on the whole, it was great. We all enjoyed the privacy of our own washrooms and bedrooms. We enjoyed the pool and other facilities every day. It was very quiet.

Thanks again for the great condo and hopefully we will meet again in the future.

Testimony for Tanglewood 23

Richard from EMR was very helpful and easy to work with. We were very happy with the vacation rental in Parksville.

Testimony for Deep Cove Lookout

We loved the house and the location. My children and I love to hike and we walked to town several times every day. Loved the town of Deep Cove! The house was great for we all had a bedroom and the accommodations for my family were great. We loved Canada and the Deep Cove area...and want to come back! Thank you Lori for all your help in getting this wonderful vacation home.

Testimony for Eastwood

The stay at Eastwood was very good. We were met on arrival by the property owners who showed us round and provided us with a variety of information regarding both the property and the surrounding area. The property itself was extremely well maintained.

Testimony for Ocean Point

The residence was wonderful, the view was fantastic. When we got into the residence we were amazed of the size.
All in all it was wonderful, and we will be back again.

Thank you again

Testimony for Big Beach House

Hello, we stayed at big beach house and really enjoyed our stay there. The accommodations were great and great central location for the activities that we wanted to do. The house is very nice and was clean and fresh when we arrived. The service we received from our booking agent Blake, I think was great. I will definitely recommend your services to anyone who is interested. Thanks again and keep up the good work.

Testimony for Spectrum 32

What a way to celebrate my 50th birthday with the most beautiful view of Vancouver. The nicest condo I ever stayed in my life.
Had a wonderful time and will be back to Vancouver. I'll also use EMR again and will tell my friends to use EMR.

Cheers,

Bill

Testimony for Vogue Suite

We stayed in Victoria for 2 months and booked through EMR rentals. We could not fault the booking system, the ease of booking in,the quality of rental suite or the service we received when we were there. Quite simply 100 percent satisfied and would recommend EMR to anyone.

Testimony for Harbour View

Harbour View was exactly the accommodation we wanted for our April stay in Victoria. The condo was centrally located with a great view of the harbour, close to shopping, restaurants and cycling and walking paths. The underground parking was a no-worry solution for our rental car.

The residence was nicely furnished and we lacked for nothing- it felt like a home! Many thanks to the owners.

All the details of the rental from our first contact with EMR, through our late night arrival to our checking out were handled efficiently and in a friendly manner.

For folks from Guelph, ON having tugboats, barges, dragon boats, kayaks, canoes and zodiacs buzzing around in our front yard was an endless source of enjoyment!

We hope we'll be back next April.

Testimony for Vogue Loft

Condo...beautifully furnished, comfy bed and couch, gorgeous architecture. Lighting in the kitchen was terrible, all the food looked gray and there was no cupboard space to put your food...guess it was designed for people who microwave. My major complaint was the noise from BarCode, which was every night from 8pm -2am..constant loud drunken shrieking, can you believe I got used to this...can't say our agent didn't warn me... but I would suggest the owners protest loudly to city hall. Other than that the location was amazing..steps to everything. The condo was spotless, service great, Harvey was on time and very nice. I found it irritating that I had to be met to check out. This was a first for me as I've always just left the keys on the counter and the door locks itself.. As I was not going to get the poor greeter out of bed at 3am for my flight I had to stay in a hotel. Also got into a racket with the neighbours who parked in our spot, twice !!!! But it was still very lovely to feel in the lap of luxury for a whole month, with no dogs bugging me I have 3 Newfs Thank-you very much I give EMR 4 and the condo 3 looses one for BarCode

Testimony for Tasha Delay Meadows

Our stay was amazing. The couple that own the house are just as great. Big deck, beautiful yard, and great company. Thanks again our weekend was perfect.
Cheers,
Deanna

Testimony for Montebello

We really enjoyed this property.
Close to markets and close to lifts.
Nice quiet neighborhood and great setup in the unit.
There was an issue with the codes on the locks that the owner helped us resolve immediately.

I would return to this property again and I would recommend it to friends.

Testimony for Neptune By The Sea

Lori, Thank you for your help in booking Neptune by the Sea for us, we loved the home, the view was amazing, and the pod of orca swimming by the house was a great added bonus, would definitely book it again, Kathleen and our family from Scotland.

Testimony for Spectrum 32

The services and accommodations were excellent!
The 2-bedroom suite was accurately described it was very clean, stylishly furnished and in immaculate condition.
The greeter was friendly and very helpful regarding Vancouver-area tourist spots, restaurants and areas of interest.
I recommend this type of 2-bedroom accommodation for anyone who wants to be situated in downtown Vancouver for its proximity to the SkyTrain station, grocery store and that it has harbour and mountain views.

Testimony for Harbour View

I found the Harbour View condo exactly as described and pictured online and more. It is elegantly furnished and the well appointed kitchen has most everything you'd have at home. Without a doubt, this condo is well above the norm for rental accommodations I have had occasion to use in the U.S., Europe and Vancouver in the same price range. It even has good reading lights which is something that is too often lacking in rentals! The condo is ideally situated for someone like myself who was there without a car as anywhere downtown is easily accessible on foot. The immediate neighbourhood is interesting with fresh produce available in Chinese markets, a number of fine restaurants and cafes and even 2 good art supply stores--a must for a painter like myself.
I found EMR Vacation Rentals a reliable agency to deal with all financial transactions were easily done by credit card and fully documented by emails, both check in and check out staff were there in good time and my damage deposit was returned promptly, well before the 30 day limit. I particularly appreciated dealing with Lori whom I found very personable and pleasant and whose positive attitude encouraged me to book with the agency in the first place. I will be sure to book with EMR Vacations the next time I stay in Victoria.

Testimony for Uptown Ocean View Penthouse

We were extremely happy with the accommodation and the service. The suite was good value and your staff was very friendly and helpful with the move in and out.

Testimony for Villa Tranquilla Suite

We would thoroughly recommend the services of EMR Vacation Rentals. The service was very professional and reliable right from the initial contact, booking and follow-up service after our very relaxing holiday.

The accommodation at Villa Tranquilla Suite is exceptional. We had everything thoughtfully provided that we needed for our stay, in a beautifully decorated suite and wonderful grounds. The accommodation is well situated to local attractions and amenities.

Thank-you to our hosts, Marlene and Brent.

We were unclear from the description of the suite, that the suite was located on the lower level of the home. Although we did not hear our hosts upstairs, we were very aware of trying not to disturb them with the noises produced by our sometimes very vocal 2 young children.

We look forward to arranging our next holiday with you.

Thanks again.

Testimony for Aspens 125

We all really enjoyed staying at the Aspens. The convenience was unparalleled as the skis were out of the room so less snow melt. The fireplace was great and dried all of our gear nicely. The 2 bedrooms were great as we all had our privacy and each couple had a bathroom. TVs in each room let us all keep up with our shows if we could stay awake after skiing all day.

Testimony for Brava 26

My husband and I spent a week at Brava 26 and had a great time. Our greeter was most helpful. The place was clean and exactly like the pictures no surprises! The location was great! We were able to walk to all that Vancouver has to offer. We will be back!

Testimony for Songhees Ocean View Two Bedroom

We enjoyed the stay very much. Since street parking is restricted to 2 Hrs, we had some minor inconvenience. I must say your firm was prompt to offer a solution and the parking issue was concluded satisfactorily.
Thanks for your service.

Testimony for Oscar Manor Suite

I really enjoyed my stay at Oscar Manor Suite. The accommodation was perfect for me. I was able to walk to all my shopping. I also enjoyed being able to walk to the ocean and watch the ocean liners. If all is well I hope to come back next year.

Testimony for Hillside Garden Condo

It is a wonderful condo, we really enjoyed our stay. In the future we will stay here instead of a hotel. Thank you!

Testimony for Oscar Manor Suite

My husband, two children and I had the privilege of staying in the lovely Oscar Manor Suite while recently visiting friends and family in Victoria. We found the suite to be located in a visually-pleasing, quiet, conveniently-located part of the city and certainly enjoyed coming home to it every evening after a busy day of site-seeing and visiting. It was so nice to have our own place rather than staying in a hotel or with friends or relatives as we could just relax with each other and were also able to save some money by preparing some of our own meals. What a great option!
The suite itself is newly structured with attractive features and a high comfort level. It proved to be very convenient to have our own washer and dryer! We enjoyed a well-equipped kitchen and bathroom - we really didn't lack anything we needed! The only suggestion I would make is, perhaps some curtains over the kitchen window for privacy and some washable mats on the stone floor because although it is beautiful and easy to keep, it is a bit cold on the feet!
All arrangements with EMR went very smoothly and it was overall a very enjoyable experience we look forward to using again! Thank you.

Testimony for Ocean Haven

We really enjoyed our stay at Ocean Haven. It is a wonderful and unforgettable place. The owners and their family are very friendly. We have no grounds for complaint. If possible, we would rent it sometime again. We are glad to have found such a nice place using your services.

Testimony for Yaletown Studio

We were pleased with the cleanliness of our condo versus the previous month. I think they got the message that the charges for the cleaning 105 for the month was high compared to the value received. The new cleaning team did an excellent job.
Our sales person Lori was again a pleasure to deal with.

Testimony for Yaletown Studio

The EMR team overall was professional, responsive and very pleasant to deal with. We dealt primarily with Lori McCurdy and she did everything she promised, she was great. If there were any concerns, they were discussed and resolved to our satisfaction. If we were disappointed it was with the cleanliness upon arrival. It had been cleaned, however it is obviously a light cleaning effort and 105 we paid, we did not feel we got good value. We also thought since the economy was struggling the pricing was high and was not adjusted due to the times. If we were to return to Vancouver we could easily find something nicer for less money. EMR needs to review some of their pricing. We definitely would not pay the same price again.

Mike and Karen

Testimony for Brava 26

Brava 26 is a great condo in Yaletown. Loved the 180 degree view from the 26th floor had mountains during the day and the twinkling city lights at night. Since the building is taller than many around it, it felt more like a penthouse view. The building & the unit were clean and well maintained. Close to pretty much everything, and will be phenomenal when the Olympic road/SkyTrain construction projects are complete. We'll look forward to visiting again.

Testimony for Spectrum 32

We had a wonderful time at Spectrum 32. The apartment/condo was lovely and we very much enjoyed ourselves.

Thanks again.

Best.

Testimony for Morningside Ocean Estate

I had an absolutely fantastic time at Morningside Ocean Estate. My family enjoyed it thoroughly- I doubt we will be staying in Hotels after this experience.

All in all it was fabulous.

Testimony for Ocean Point

Ocean Point is a beautiful house and we enjoyed staying there so much. The views and wildlife are awesome and I'm sure we will be back again one day - we had sunshine nearly every day and the sunrises and sunsets were amazing. I spent quite a few happy hours wandering along the beach studying the driftwood and jellyfish - I will definitely be including some of the fascinating shapes in my next piece of artwork. I will be recommending you to all of my friends.

Many thanks!

Testimony for Spectrum 31

As we wrote in the guest book, we thought the suite was excellent! The location was ideal, the furnishings and appliances, first rate! We enjoyed our stay immensely and would certainly recommend it to others!

Once again thank you for making our vacation so memorable.

Testimony for Shutters 3 Bedroom

We had a fantastic time and the accommodations were excellent. Watching the Inner Harbor activity is a huge plus. Thanks much!

Testimony for Lakeshore Country Retreat

We would like to take this opportunity to thank you for the excellent and efficient service we received from your company. The location and accommodation lived up to and beyond our expectations. The owners were extremely welcoming and we had a restful, wonderful holiday.

Testimony for Neptune By The Sea

Neptune by the Sea on Vancouver Island was an incredible property and was a pleasure to stay in. It was nice that the owner could ring us and attend to a query we had too.

Testimony for Tranquility Point

Hi EMR - a thoroughly enjoyable holiday destination - accommodation excellent and very clean. Great kitchen and so well equipped and what a stunning view! It certainly lived up to all our expectations!

Our greeter was friendly and informative and we would have no hesitation in the future of using, or recommending, your company.

Many thanks.

Testimony for Bella Via

We had a great stay at the above-the place was spotless, ideally located for seeing the City and everything needed for our time there.

Rich, our Sales Agent, was a great help with booking and answering queries from us, as was Isabelle who met us and helped us whilst there.

I will have no hesitation in recommending you and if I ever come to Vancouver again I will look no further.

Many thanks for a wonderful week.

Testimony for Seaview Suite

Thank you so much for arranging the fabulous Sea-View home in Lantzville. It was a Grade A property and our whole family felt right at home. Also, Jennifer, our greeter was very helpful and was quick to offer her assist with any concerns we may have had.

We would highly recommend your services to family and friends and look forward to booking again with you in years to come.

Testimony for Deer Lake Manor

We had a wonderful stay at Deer Lake Manor, the house and garden is fabulous, and Johannes and Marie-Louise made us so welcome, as did Duchess, their gorgeous dog. I really would highly recommend it, it is well situated, easy to get to the sky train, and within walking distance of the local heritage site and for walks around deer lake, having said that it is in a beautiful area, very peaceful. On arrival Johannes showed us round and had supplied us with milk, fresh fruit etc. and a welcome cake which was such a nice touch. So much thought has clearly gone into the restoration of this house, and every detail has been finished with perfection.

It is a place I would love to go back to some time in the future.

Testimony for Skyview 15

Thank you, Blake and to all of your staff along the way. Having these condos available downtown made our trip so enjoyable! They were perfect, and am thrilled to have found your company.

This will make thoughts of a return trip that much easier !

It was a wonderful birthday (for me on May 29th)

Testimony for Vogue Suite

Just a few comments on our stay in the above suite for one week while in Victoria for our son's wedding.

The suite itself contained high end appliances, furniture and kitchen accessories. The beds were very comfortable. It was wonderful to stay in a place that was so self contained. Having a washer/dryer in the suite was a bonus.

The location in the downtown area was exactly what we needed and we always felt secure in entering and leaving the building.

A special thank you to our Sales Agent, Rich, who was always available for questions and very professional in all the dealings we had with him. It was also a pleasure to deal with Tim and Courtney.

We would definitely book with EMR vacation rentals again.

Testimony for Deep Cove Lookout

Thanks for the emails Lori. We all enjoyed our stay very much and had a great time. The house and all the facilities were in impeccable condition. We did our best leaving it in that condition as well after our departure.

We certainly bookmarked your company for future reference.

Testimony for Shawnigan House

We stayed at the Shawnigan Lake vacation house from June 30 till July 5 with our two daughters and sons-in-law. The service we received from EMR Vacation rentals and also the accommodations were excellent! We would recommend your services to our friends.

Thanks very much for your help in making our vacation very pleasant.

Testimony for Gulf Island Ocean View Estate

I don't normally respond to survey but this property exceeded our expectations so much I felt compelled to let you know how much we appreciated our stay.

The home and grounds were clean, spacious, well-quipped and homey. We felt instantly at home and relaxed as we read books and looked out over the ocean, The grounds were lovely and the beds/sheets were better than any high-end hotel we've stayed at! We cooked a lot of meals in the large wall-equipped kitchen and dined in the dining room over looking the ocean. The decorating was very much to our taste and reminded us of our home. It was such a comfortable stay that our daughter asked to spend her 15th birthday this summer at the house and we had a nice celebration for her on August 16.

This rental was one of the best places we have ever stayed and I wonder if you could pass these comments and appreciation on to the owners.

Testimony for Morningside Ocean Estate

I want to tell you how very much we enjoyed the Morningside Ocean Estate! It was wonderful and my family had a fabulous time. We all hated to leave. Thank you again for the suggestion.

Testimony for Brava 23

We all enjoyed the vacation rental. Yes I would stay there again. Everything was just wonderful. Thanks for all the help and suggestions. I really appreciated having someone meet us at the building when we arrived.

Thank You

Testimony for Oceanview Estate

I just wanted to send you our thanks for two great properties. The Oceanview Estate turned out better than expected for us. My Mother and the kids loved that they could go out each morning and pick fresh figs and blackberries for their breakfast! The location was a good jump off point for day trips, and we realized after going to Mayne Island for the wedding, that we would be limited in the activities we could do on the island for a whole week. We took your advice and got to Salt Spring Island for market day. Also, Sidney turned out to be quite a gem of a town. It was small enough to not feel crowded, but had all the amenities of good dining, shopping, and access to the water. We also made time for the evening market in Sidney, and enjoyed that as much (if not more) as the Salt Spring market.

The Horseshoe Bay property was also lovely. Again, it was nice to return to a smaller, quieter village after a day of hustle and bustle in Vancouver. We appreciate your assistance and will keep your company in mind next time we travel to BC.

Warm regards!

Testimony for Morningside Ocean Estate

I just want to say what a wonderful time we had at the place we rented and how lovely it was! Janet was so friendly and also a great source of information. Would highly recommend it to anyone!

Many Thanks

Testimony for Brava 23

Thoroughly enjoyed our holiday in Canada - everything we experienced was fantastic and the weather superb - too hot at times but as we've returned to rain we shouldn't really complain.

Testimony for Tranquility Point

Thank you for everything. We loved the house.

Testimony for Heritage Lane

We had a most enjoyable stay in Victoria.
The accommodation was ideally located for downtown. We were also very satisfied with the standard of cleanliness and presentation of the property.
Please thank the owners on our behalf for allowing us to rent their property.

Testimony for Urban 1108

My husband and I loved Vancouver and the accommodations were very nice.
Our contact, Tim, was very accommodating and readily available when I called. I found your web site easy to use and I was pleased with how efficient your booking system was.
The location was wonderful for us we could walk everywhere. The city is beautiful and clean. We had a great time.