EMR Vacation Rentals

Testimony for Manor Suite Off Rockland

One of our best ever!! Our hosts were exceptional and any minor issues we had were handled promptly.

The EMR Vacation Rentals Response

Thank you Ron for the 5 star review, we welcome you back anytime!

Testimony for Station Villa Executive Condo

The place locates in middle of downtown Langford, convenient and close to everywhere. The property is spacious, comfortable with well taken care of outdoor plants around. The management was very friendly and always there when I needed help. Excellent place to stay!

The EMR Vacation Rentals Response

Thank you so much for your wonderful review! We look forward to hosting you again sometime in the near future!!

Testimony for Station Villa Executive Condo

We stayed here in one of the coldest periods in Victoria's history. The condo was warm and clean and well stocked in terms of kitchen items. A very nice place to stay. Our only suggestion would be to expand cable offerings and have it hooked up and ready upon arrival. It was unplugged in its entirety with batteries missing from remotes.

The EMR Vacation Rentals Response

Thank you Daniel for your review, we will get on the cable for the future. Happy New Years!

Testimony for Station Villa Executive Condo

We had a great time staying at this property. Dealing with Dwayne was great when we came in. Location was great and property was great. We had everything we needed at the condo. Sauna in master bedroom was a nice feature. Cable Tv channels were not great. It would have been good to have a security password for cable. Having open internet security these days is not good. This was first location we have ever experienced with no password. I had to do some banking and had to connect through phone.

The EMR Vacation Rentals Response

Thank you Helmut for the great review, we will definitely be looking over the open internet issue for the future!

Testimony for Pendray House

We spent a week here, 7 of us, 3 generations from Ontario visiting our family in the area. Everything was perfect & beyond our expectations. It felt like home. The house had everything we needed & was very well equipped for making our meals. The cottage was clean & comfortable. Location couldnt be better! It is a short drive to all the attractions & a few minutes from the airport.
We will definitely plan to return.

The EMR Vacation Rentals Response

Thank you for your 5 star review! We look forward to welcoming you back for another stay!

Testimony for North Lake Waterfront Home

Wonderful home with lots of special touches. Loved paddling and swimming in the lake and exploring the area.

The EMR Vacation Rentals Response

Thank you very much for the great review. We are very happy you enjoyed your stay and was provided great support from our team. We certainly hope to host your stay again in the future

Testimony for Miraloma 209

Miraloma 209 is a very comfortable unit for a get-away. We were greeted upon arrival and shown where everything was located. The secure parking puts your mind at ease. This unit is located in a nice quiet area and a 2 minute drive to town. Very convenient.

The EMR Vacation Rentals Response

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Testimony for Miraloma 209

Good sized accommodation for two people. Condo was well stocked with all the amenities. Only suggestion would be to provide more information in the property binder. I.e. Some basic info on how to use the television, how to turn off the AC, things to do in the area, local restaurants, etc. Also, just a suggestion, update the travel magazines in the condo, most were over 3 years old. But other than those minor details this unit was great for the two of us.

The EMR Vacation Rentals Response

Thank you for taking the time to leave us a review. We are in process of updating all of our house manuals to include relevant information as well as unique amenities near by. We hope to host your stay again soon!

Testimony for Miraloma 209

Excellent!

Testimony for Heron View Cottage

The process to rent is simple. I would have prepared contactless check in. The cleaners needs to do a better job cleaning. The cottage will look so much better with a bit less furniture. Its also a good idea to fresheb up the cottage prior to check in. My initial expression wasnt good, the place had a stale smell. The tub on the main floor had a very slow drain

The EMR Vacation Rentals Response

Thank you for taking the time to leave us a review. We do take all our guest comments seriously and the comfort of our guests are our top priorities.

Testimony for Heron View Cottage

Overall the cottage stay was acceptable but there are oversights that should be addressed as we pd a fair nitely price for this rental.

The downstairs mattress is inadequate - Very uncomfortable & should be a hotel quality type mattress when you are continuously renting out unit. Also unmatching bed linens & towels were not hotel quality & definitely need upgrading. We had the feeling that what the owners didnt use anymore was just placed in the cottage for guests to have to use.

The EMR Vacation Rentals Response

We appreciate your feedback. We do take all our guest comments seriously and the comfort of our guests are our top priorities.We will definitely pass on your suggestions to the owner.

Testimony for Heron View Cottage

Enjoyed our stay. Beautiful property. Nice and private.

The EMR Vacation Rentals Response

Thank you for taking the time to leave us a review. We are glad you enjoyed the property and had a wonderful stay.

Testimony for Heron View Cottage

Excellent place to stay. The cottage is comfortable and very nicely furnished. A friend and I stayed for 3 nights and we couldnt have asked for more except the bed on the main floor is very old and lumpy. The bed needs to be replaced. The upstairs bed is comfortable.

The EMR Vacation Rentals Response

Thank you Susan for letting us know about the downstairs bed, much appreciated!

Testimony for Heron View Cottage

Beautiful home away from home! We thoroughly enjoyed our stay. The house is so well appointed and comfortable. Its a stretch to call it a cottage since its really quite big! The owner has thought of everything that you might need. The only things that we would change or add is More access to tv channels it rained a lot so we stayed in!, newer stereo system and better quality toilet paper! Lol Other than that it was so nice to get away after months of isolation!

The EMR Vacation Rentals Response

Thank you Cindy for your awesome review, and very funny lol. We look forward to welcoming you back.

Testimony for Pacific Coast Beach House

This house along with the management team gave our holiday experience an A. We really enjoyed our time in Sooke. This place is surrounded by trees and has a huge yard with its own dock. The views is breathtaking.

The EMR Vacation Rentals Response

Thank you so much for kind words. I am glad you enjoyed the property as much as we do. We hope to see you again soon!

Testimony for Pacific Coast Beach House

My friends and I wanted a place where we could stitch and for three days. The Sooke house was absolutely perfect. It was spacious, we each had our own room and bathroom and plenty of space to work on our projects.
The greeters, Angela and Dwane were helpful and charming and answered all our questions. The view from the house was so beautiful and we were delighted with the bunnies and sweet little deer that visited the garden.
We hope to come back again in the spring for more sewing and gazing out the windows.

The EMR Vacation Rentals Response

Thank you Sally for the wonderful review, we can't wait to welcome you back

Testimony for Pacific Coast Beach House

A beautiful location. Gorgeous oceanfront property, Great hiking nearby.
The home was very clean, but a little tired. Kitchen and bathrooms are older. Fairly well stocked kitchen.
Accessed by a winding country road and then a steep driveway into property. Neither was a problem because they were well maintained.
Exceptional property management team, went out of their way to accommodate us at the last minute.

The EMR Vacation Rentals Response

Aww Dianne you warmed our hearts with your review! Thank you so much.

Testimony for Pacific Coast Beach House and Suite

This is a beautiful location with nice property for relaxation and calm.

The EMR Vacation Rentals Response

Thank you very much for your kind review. We are very happy you enjoyed your stay

Testimony for Arbutus Hill

This is a clean and cosy vacation home which we enjoyed for 3 nights. Many rooms and lots of spaces to accommodate 8 of us. Close to Victoria, Sooke and surrounding tourist attractions. Jacuzzi was a highlight to relax while enjoying the sunrise. Thank you for maintaining such a nice place.

The EMR Vacation Rentals Response

On behalf us all of us at EMR Vacation Rentals, we would like to thank you for sharing this great review about our property!

Testimony for Arbutus Hill

Very nice, clean home with a fabulous view. Very well stocked kitchen. The hot tubs water needed to be balanced better lots of foam so we did not get to use it. Had fun playing pool. Overall very enjoyable 3 days.

The EMR Vacation Rentals Response

Thank you for taking the time to share your feedback. We are truly delighted to read that you enjoyed our home and do apologize that you found the hot tub to be less than perfect. Rest assured that we have reviewed your specific comments in detail with the appropriate staff members and departments and found that, according to our service logs, the hot tub was serviced the day that you arrived. As we would love the opportunity to make any future stays much more memorable, please advise us immediately of any issue that may arise to allow someone from our team to address it immediately. We do take all our guest comments seriously and the comfort of our guests are our top priorities.

Testimony for Natures Gate Executive Vacation Home

Stayed here with some family while visiting Victoria.The house was beautiful and EMR staff were very accommodating. Highly recommend staying here!

The EMR Vacation Rentals Response

Thank you for your 5 star review! We look forward to welcoming you back for another stay!

Testimony for Natures Gate Executive Vacation Home

A very nice home with lots of room for your group. Near Bear Mountain and several golf courses, Costco, shopping.

Hot tub with a great view is a definite highlight. Second time our group has stayed here and definitely would again.

The EMR Vacation Rentals Response

On behalf us all of us at EMR Vacation Rentals, we would like to thank you for sharing this great review about our property! We are thrilled that you enjoyed your experience.

Testimony for Natures Gate Executive Vacation Home

We booked this house for a family reunion and it was perfect. Nice location and very spacious for the 7 adults and a couple of children. Everybody enjoyed the house and the hot tub was nice even in the cold weather.
Would highly recommend it.

The EMR Vacation Rentals Response

Thank you very much Mya for your lovely review, we can't wait to see you again!

Testimony for Beacon Hill View Condo

Threadbare bed linens. Smelly towels. This place needs freshening up.
Place was supposed to be cleaned before we got there. Well, we found a sock and a ball cap from a previous tenant.
It took four visits to replace three missing light bulbs

The EMR Vacation Rentals Response

Very sorry you experienced some difficulties during your stay. We did address the issues and apologized what the clean service missed and rectified it. We know from other reviews of this properties this is not the norm for our company and sincerely hope you will stay again in the future.

Testimony for Bazan Bay Beach House

It couldnt have better. Great we were able to rent entire house. Parents got perfect basement suite and adult children had upstairs. Place was well equipped and ideally situated for beach walks, bike rides, golf, wineries and exploring the area. Easy access to ferries and Sidney. It was very quiet didnt even notice nearby airport. Highly recommend.

The EMR Vacation Rentals Response

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.