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Lotus Waterfront Retreat - Victoria BC Vacation Rental

Lotus Waterfront Retreat - Victoria BC Vacation Rental

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Lotus Waterfront Retreat

Executive 5 Bedroom Waterfront Home

Private dock at Lotus Waterfront Retreat
Private dock at Lotus Waterfront Retreat

Situated on the Gorge Waterway in beautiful Victoria, BC, Lotus Waterfront Retreat awaits your arrival. Only minutes to down town Victoria, this luxurious 5 bedroom waterfront home has everything you need for a relaxing stay. Enjoy views from any one of the 4 sun drenched decks, or choose the private dock located right on the water. Launch your kayak or go for a swim!

Upon entering the home, you are welcomed by the warm hard wood flooring, the fabulous vaulted ceilings and the abundance of natural light through the many large windows. The main level features a gourmet kitchen with 6 burner gas stove, two ovens and a convenient open layout. For the chef in the family, there is a convenient butlers pantry with a second dishwasher, refrigerator, counter space and storage. The dining room opens up to a patio overlooking the waterway. The formal living room also opens up to a patio viewing the water and also features a baby grand piano. Down the hall, you will find a washer and dryer. The main level also boasts 3 bedrooms, one bedroom with a queen size bed, the second with a queen size Murphy bed, office area and walk in closet and the third bedroom with two twin size beds. There is also a two piece powder room and a large main bathroom with separate shower and soaker tub.

Down the stairs to the lower walkout level of the home, you will find the theatre room featuring an 80 inch television as well as ample seating for the whole family. The home is wired for entertainment pleasure so you can enjoy music from anywhere in the house. A cozy twin room off the media room is perfect for those wanting to be close to the master bedroom. On the other side of the lower level you will find an executive master suite complete with a king size bed, fireplace, work out equipment, his and hers walk in closets and a dream ensuite bathroom. The bathroom consisting of double granite sinks, a walk in steam shower with multiple shower heads and to top it all off, a large soaker tub for two with views of the water. This bathroom is relaxation at it's best! An office off the master bedroom allows you to stay in touch while away from home. The master bedroom also has access to a patio offering a large hot tub again, with views of the water.

Offering a short commute to either downtown Victoria or the Westshore, Lotus Waterfront Retreat is in a great location close to shopping, movie theatres, parks and walking trails. The Gorge Waterway is just down the road and extends northwest from Chapman Point to Maple Point and the Craigflower Bridge. The shore of Gorge Waters is home to the Gorge Waterway Discovery Centre and the Craigflower Manor and Schoolhouse. The Victoria Canoe and Kayak Club and GO Rowing and Paddling Club are located along Gorge Waters as well.

Whether you are in Victoria on business or for pleasure, Lotus Waterfront Retreat is the ultimate vacation rental. Providing west coast class for your west coast vacation!

One month minimum rental only. All rentals must be from the first of the month ending on the last day of each month.

Special Notice as of July 1, 2019 construction work has commenced on the lot next door. Please contact us before booking for details.

Bedroom Information

LocationNumber of Beds and Bed Type
1Ground1 King Size
2Main Floor1 Queen Size
3Ground1 Queen Size
4Main Floor2 Single Beds
5Ground1 Single Bed

Bathroom Information

  • 4 Bathrooms
  • 2 Baths
  • 2 Showers
  • 4 Toilets
LocationBathroom Details
Main Floor1 toilet, 1 bathtub, 1 shower and 1 sink
Ground1 toilet, 1 soaker tub, a standalone shower and 2 sinks
Main Floor1 toilet and 1 sink
Ground1 toilet and 1 sink

Kitchen Amenties

  • Barbeque
  • Barbeque Utensils
  • Blender
  • Coffee Grinder
  • Coffee Maker
  • Convection Oven
  • Cooking and eating utensils
  • Dishwasher
  • Espresso Machine
  • Food Processor
  • Fridge
  • Kettle, pots and pans
  • Microwave
  • Oven/Stove
  • Toaster

Unique Amenties

  • Floating Dock
  • Gym
  • Heated Floors
  • Hot Tub
  • Piano
  • Steam Shower
  • Wharf

General Amenties

  • Blow Dryer
  • Cable T.V.
  • DVD
  • Fenced Yard
  • Garden(s)
  • Gas Fireplace
  • Home Security System
  • Home Theatre System
  • Internet Access
  • Iron and Ironing Board
  • Long Distance Calls
  • 2 Parking Spots
  • Patio
  • Patio Furniture
  • Stereo
  • Sundeck
  • Tape Player
  • Telephone
  • 1 Television
  • VCR
  • Washer and Dryer
  • Water Filter/Cooler
  • Wide Screen T.V.
  • Wireless Internet

Heat Type

Radiant Heat
  • Private dock at Lotus Waterfront Retreat
  • Patio and exterior of house
  • Private hot tub with views of the Gorge Waterway
  • Deck space off the kitchen and living room
  • Upper balcony
  • Beautiful patio for relaxing or basketball
  • Views from the upper deck
  • Deck off the master suite
  • Shaded deck overlooking the dock
  • Looking up from the dock
  • Water views
  • Main Entrance
  • Beautiful gourmet kitchen
  • 6 burner gas stove with double oven
  • Beautiful gourmet kitchen
  • Dining room with views
  • Open layout kitchen and dining
  • Gas fireplace in dining room
  • Cozy window seat viewing the water
  • Comfortable living room
  • Living room with views
  • Living room features a baby grand piano
  • Hallway of the main floor
  • Powder room bathroom
  • Lower level Master Suite with king size bed and fireplace
  • Gas fireplace and patio access to hot tub
  • Master bedroom En suite with double sinks and a tub for two
  • Multiple shower heads in the luxurious walk in shower
  • Great kids bedroom on main floor
  • Bathroom on main floor
  • Separate tub and shower in main bathroom
  • Murphy bed, walk in closet and work space
  • Queen size bed in bedroom number 3
  • Lower level bedroom with single bed
  • Family room with home theatre system featuring an 80
  • Large washer and dryer
  • Entering the home
  • Large circular driveway with ample parking

Rates are in Canadian Dollars (CAD)

Displayed rates are an approximation and may not be current. For an accurate quote, please click the Book Now button and enter your dates.

MonthlyDatesRate Per MonthMin
Stay
Monthly Rate Period Oct 01 19
to
Oct 31 19
$5,499.001 Month
Monthly Rate Period Nov 01 19
to
Nov 30 19
$5,499.001 Month
Monthly Rate Period Dec 01 19
to
Dec 31 19
$5,499.001 Month
Monthly Rate Period Jan 01 20
to
Jan 31 20
$5,499.001 Month
Monthly Rate Period Mar 01 20
to
Mar 31 20
$5,499.001 Month
Monthly Rate Period Apr 01 20
to
Apr 30 20
$5,499.001 Month
Monthly Rate Period May 01 20
to
May 31 20
$7,999.001 Month
Monthly Rate Period Jun 01 20
to
Jun 30 20
$7,999.001 Month
Monthly Rate Period Jul 01 20
to
Jul 31 20
$11,999.001 Month
Monthly Rate Period Aug 01 20
to
Aug 31 20
$11,999.001 Month
Monthly Rate Period Sep 01 20
to
Sep 30 20
$7,999.001 Month

NOTE: Occupancy must not exceed the posted number of people the location sleeps. The information provided, though deemed accurate, is not guaranteed, it is subject to errors, omissions, change of price, or withdrawal without notice. Posted rates do not include sales taxes or cleaning fees where applicable. We are not required to collect sales taxes or cleaning fees on some of the properties. Some properties are subject to the Hotel Room Tax (HRT) at 2% depending on location as well as the Harmonized Sales Tax (GST) at 5%. Please ask your sales agent for more information and a complete property rental rate confirmation.

PAYMENTS REQUIRED

The first payment is a deposit of 50% of the accommodation total plus applicable taxes due at time of booking. The balance is due 45 days prior to occupancy. Damage deposits are a pre-authorized hold on your credit card and are collected only if deemed necessary.

PAYMENTS METHODS

Visa, MasterCard, American Express and a Bank Wire Transfer are all accepted methods of payment. All payments are in Canadian dollars. All reservations must be secured by a credit card.

Lotus Waterfront Retreat

These are actual testimonials from our guests. They have been edited for privacy and to correct spelling errors if needed and nothing else. If you have a question about a guest's testimonial or about the property, please do not hesitate to call one of our agents immediately and we would be happy to assist you.

Thank you.

Amazing Location

Stayed Sep. 2019
Guest chose to review anonymously

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Excellent

We had a wonderful time staying here with the family. The gorge waterway was a very enjoyable feature for the children. The house was nicely equipped and modern. The customer service was excellent too.

EMR Response

Thank you so much for the wonderful review Brandon! You and your family were wonderful guests and we would have you back anytime!

Reanne at EMR Vacation Rentals


Fun Family Retreat

Stayed Jul. 2018
Megan M.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Excellent

We thoroughly enjoyed our stay at the Lotus Waterfront Retreat. The home is amply prepared to accommodate our large group of two families with children. The bedrooms and bathrooms were very comfortable. The large kitchen was perfect for cooking and grilling, and was stocked with every tool or dishwear imaginable. We enjoyed lounging on the oversized patio and watching a seal from the dock. Just taking in the views from the family room was relaxing! The staff at EMR were outstanding in their customer service. We highly recommend working with them and booking this home.

EMR Response

Thank you for your review of Lotus Waterfront Retreat. We are happy that you enjoyed your stay. The views are amazing and this property does accommodate families and children. Thank you for your comments on our staff, it is much appreciated. We hope to see you again in the future!


Amazing stay for a girls get-a-way!!

Stayed Jun. 2016
Jenelle A.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Very Good

Our stay was fabulous! This property has it all, except a peeler or we couldn't find it but we made due

The only issue we had was with the doors, the front door locked on us as soon as we got there and we were locked out, thank goodness there was another door that was open so we were able to get in. We never actually were able to get the front door open with the key which was a pain but we found another door around back that used the same key. I would suggest giving a thorough demonstration on how to use the door or get a new lock that is more straight forward.

The property is stunning and the view is glorious. We would definitely stay here again!

EMR Response

Thank you for your kind review of the Lotus Waterfront Retreat. We are very happy to know you enjoyed your stay. The front door has a special European locking feature that may have been switched on my accident during your stay. It is fairly easy to learn but if someone has never used one before it can seem you are locked out. Please call us because we are quick to respond to issues like these. We hope to see you again in the future.


Secluded Paradise

Stayed Mar. 2016
Guest chose to review anonymously

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Excellent

Away from the bustle of downtown, the Lotus is a fantastic place for a family vacation. There were eight of us and all had their own bed. The kitchen/family room was perfect for gathering, eating, and playing games. Overall, the property was clean and well-maintained. With its own dock on the channel it would be great for launching watercraft. We'd love to go back in the summertime!

EMR Response

Thank you for your kind review. It sounds like you had a great stay at Lotus Waterfront Retreat. We look forward to having you stay with us again in the future.


Beautiful waterfront home, great for large family

Stayed Sep. 2016
Alan and Maureen B.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Excellent

This is a beautiful waterfront home with everything our family needed, and more. We were a group of 7 adults, including some university students and two married couples. There were beds for all of us, and plenty of bathrooms. The house was well equipped with two fridges, two dishwashers, a six element stovetop and two ovens. One of my kids loved playing the piano. All of us loved the view of the Gorge waterway. There is plenty of gathering space for games and quiet spaces for reading. We walked to the Esquimalt military museum, to Chinatown and Munro's Books several times via the Galloping Goose trail and Johnson Street bridge, and along the Gorge Waterway park. We went for high tea at the nearby Point Ellice House and museum, then took a water taxi to the Empress. A fifteen minute drive away was Thetis Lake, a nice hike for a morning. The house is clean and lovely.The beds are comfortable. We rented kayaks and canoes from nearby Oceanriver Kayak Rentals they are not provided with the property. Note the ladder on the dock was broken during the time of our visit. If there is no ladder on the dock when you are there, I do not recommend going into the Gorge for a swim. The dock is quite high and none of the four healthy twentysomethings could get out of the water back onto the dock, except with the help of two other adults pulling each of them up -- and those almost ended in the water. Before you enter the water, make sure there is a way out. Overall, though, this is a perfect vacation home with every consideration taken for guests' happiness. It is a 20 minute walk from Save-on-Foods and a block from a great bus route.

EMR Response

Thank you very much for your kind review of the Lotus Waterfront Retreat. We are happy to know you enjoyed your stay. A new dock has been added Spring of 2017. We hope to see you again in the future.


A house on the Gorge

Stayed Aug. 2015
Bob R.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Excellent

The property was as advertised. The location was great. Jeanette was most courtious helpful and thourough.

EMR Response

Thank you for your review of Lotus Waterfront Retreat. We are happy you enjoyed your stay. Jeannette is a valued member of our team, thank you for acknowledging her!


7 days of Victoria paradise

Stayed Mar. 2015
paul r.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Excellent

fantastic location. 10 minute bicycle ride to downtown, 20 minutes to Esquimalt. Beautiful home with viking stove, granite counter tops, and steam/shower in master suite. All beds very comfortable. My son, a pianist, enjoyed the baby grand. Jeanette was courteous and timely. 5 stars all the way around.

EMR Response

Thank you for your terrific review. We are glad to know you enjoyed your stay. We hope to see you again in the future.


Perfect retreat

Stayed Feb. 2015
Lisa M.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Very Good

Location Excellent

Property condition Very Good

We were a group of 7 coming to Victoria from Vancouver for two weeks of work. The home was comfortable and well-appointed for our large party. It was a stunning waterfront location. We had everything we needed and more. Would recommend this house to any large family or large party looking for a great place to call home for their stay in Victoria.

EMR Response

Thank you for your terrific review. We are glad to know you enjoyed your stay. We hope to see you again in the future.


Lotus Home away from Home

Stayed Apr. 2015
Karin C.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Excellent

In all respects this property met and exceeded our expectations. Our greeter, Jeanette, was very pleasant and helpful. The house had everything we could have wished for. A perfect venue for a large family gathering. In our case this involved numerous family members arriving from Alberta and BC. We would definitely come again.

EMR Response

Thank you for your terrific review. We are glad to know you enjoyed your stay. We hope to see you again in the future.


Lotus Waterfront Retreat - Amazing!!!!

Stayed May. 2015
Guest chose to review anonymously

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Excellent

What an amazing home. It was perfect in every way for our family home during my brothers wedding in Victoria. A great place to relax with the multiple decks and sitting area. Highly recommend this place!!!!

EMR Response

Thank you for your kind review of Lotus Waterfront Retreat. We are happy your stay was so positive and you were able to enjoy the multiple decks and sitting areas. We look forward to having you stay with again in the future and recommending Lotus Waterfront Retreat.


Lotus was fantastic

Stayed Mar. 2015
William M.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Very Good

Property condition Excellent

Our Spring Break stay was fantastic at Lotus and we will definitely return. The home was extremely well appointed complete with all the little things you need on a vacation. We even went fishing with Adams Fishing Charters who picked us up on the doc in front of the house. Overall a great experience. A

EMR Response

Thank you for your terrific review. We are glad to know you enjoyed your stay. We hope to see you again in the future.


Wonderful large home -Beautiful views-Peacefull

Stayed Mar. 2015
Rick E.

Overall satisfaction: Excellent

Services from rental manager: Very Good

Cleanliness Very Good

Location Excellent

Property condition Excellent

This home was recommended to my boyfriend and I .The kitchen is huge and has a awesome layout, great views. The master suite is amazing with a hot tub right out the door, huge soaker tub , wonderful body shower four bathrooms ,the entire house has heated floors. Did not want to leave when the week was over. Two back rooms are great for kids one with stars on ceiling, rooms are original right down to door knobs , romantically hoping it is for sentimental reasons !This house is great for couples who want total relaxation but still close to the heart of the city and great for families who need space and lots of outside area! Chantal, Sidney B.C - Carlos Cantina

EMR Response

Dear Chantal - thank you for your review on your stay. We are happy that you enjoyed your stay at Lotus Waterfront Retreat. It was a pleasure sharing the information with Rick and are glad that everything worked for your stay in Victoria.


Best Vacation House!

Stayed May. 2015
Pam H.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Excellent

This was the most beautiful rental we've had. It is so well equipped and was perfect for our family reunion and birthday party. The location was central for places we needed to go to and for guests to join us, it was close to all amenities yet you got the feeling you weren't in the city. The space in the house was so comfortable for the 9 people that stayed there. Jeannette was very helpful and gave us all the information we needed. What is nice lady! Thank you to the owners who made this amazing house available for use. We will be back again!

EMR Response

Thank you for your kind review of Lotus Waterfront Retreat. We are happy that this was the perfect location for your family. We appreciate your feedback and look forward to having you join us again in the future!


Lotus Retreat

Stayed Aug. 2015
Sol W.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Excellent

Nice home. Great location. Well equipped.

EMR Response

Thank you for your terrific review of the Lotus Waterfront Retreat. We are very happy to know you enjoyed your stay. We hope to see you again soon.


Reunion

Stayed Apr. 2015
Lauren T.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Excellent

The location and house was great. Loved having 2 fridges and dishwashers. Perfect for a larger gathering. The master bedroom was beautiful. Lego was an added bonus for my nephews. Thank you for a great stay.

EMR Response

Thank you for the kind review. We are happy that this property worked well for your stay. We look forward to seeing you again!


Luis Marquez

Stayed Jun. 2015
Luis M.

Overall satisfaction: Excellent

Services from rental manager: Very Good

Cleanliness Very Good

Location Excellent

Property condition Excellent

Excellent

EMR Response

Thank you for your review of the Lotus Waterfront Retreat. We are happy that you enjoyed your stay, and look forward to having you stay with us again in the future!


Victoria

Stayed Jun. 2015
Trevor H.

Overall satisfaction: Excellent

Services from rental manager: Very Good

Cleanliness Excellent

Location Average

Property condition Very Good

It was good accommodation and we were happy. However, I still don't have my damage deposit back.

EMR Response

Thank you for your review. Your payment did not require any damage deposit. We took a booking deposit and a balance payment.


Fantastic holiday house!

Stayed May. 2018
Rikki M.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Excellent

We were on a girls trip to Victoria and this house was fantastic! The property made it easy for 7 moms to relax and have some fun. There was plenty of room to spread out so we each had our own space as well as some great gathering areas around the house. The home came with everything we could have possibly needed including tons of kitchen tools and spices and an all important garburator!. We spent just as much time in the outdoor spaces as we did the indoor ones. If you are looking for a property that feels luxurious and offers you all the comforts of home, this is the one. We were even able to walk in and out of downtown from the house. It was definitely a lengthy walk but doable. This home is a must for large groups.

EMR Response

Thank you for the awesome review Rikki, we would love to host you again in the future!


21 Lotus Drive- an excellent residence

Stayed Sep. 2017
Jean L.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Very Good

Location Excellent

Property condition Excellent

We thoroughly enjoyed our stay. It is a lovely house with a convenient location. Being on the gorge was lovely. We watched the kayaks and canoes and noticed the tides. Enjoyed the hot tub. The kitchen was great to work in.

New Year's Eve

Stayed Jan. 2018
Guest chose to review anonymously

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Excellent

Great accommodation, close to downtown Victoria

EMR Response

Thank you for your review of Lotus Waterfront Retreat. We look forward to having you stay with us again in the future.


Sweet Spot

Stayed Jan. 2017
David O.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Very Good

Location Excellent

Property condition Excellent

We had a great stay! the place was beautiful the view was great. We had no issue at all with anything. We would definitely recommend it to anyone. it was close to all the places we needed to go and was very quite neighborhood!we spent 9 days there for the JR Nationals Curling Championships and had a blast, well worth it. Thanks EMR!

EMR Response

Thank you for your review of Lotus Waterfront Retreat. We are happy that you had a great time. We look forward to seeing you again in the future.


Family vacation in May

Stayed May. 2017
Jing W.

Overall satisfaction: Excellent

Services from rental manager: Very Good

Cleanliness Excellent

Location Excellent

Property condition Very Good

Overall, we had a great experience staying at this lake front house. Beautiful house with great amenities.

The only thing is that our experience dealing with the property management company is hidden and mixed. We were not told that the outdoor hot tub was not working prior to our arrival. Then we tried to contact the management company. They were confused and promised to call us back later and they never call us.

EMR Response

Thank you for your review of Lotus Waterfront Retreat. We attempted to call you, left a message on your voice mail. We are sorry that we did not connect. The hot tub was not working, due to a crack in the tub. We have been working on getting it fixed. We are happy that you enjoyed your stay at Lotus Waterfront Retreat.


Gramma's 85th Birthday Celebration

Stayed Nov. 2015
Guest chose to review anonymously

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Very Good

We were very pleased with our stay at Lotus Waterfront Retreat. The location was very convenient to get to downtown restaurants or for groceries etc., yet was far enough off the beaten path and on the water so that it did feel like a retreat. The kitchen is exceptionally large and the home had several gathering spots that accommodated our clan of nine. We enjoyed the property and all the home had to offer from the grand piano, the hot tub, to the views of the kayakers along the water. This home is great for a family getaway and has the size to accommodate larger gatherings to even being a potential romantic getaway location as the master suite was quite lovely. The property management team at EMR was very helpful, accommodating and friendly. I would highly recommend this home and EMR Vacation Rentals to family and friends.

EMR Response

Thank you for your kind review of Lotus Waterfront Retreat in Victoria. We are happy you enjoyed your stay. We look froward to having you stay with us again in the future.


Family Gathering

Stayed Oct. 2015
Lauren T.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Poor

great location, wonderful house ... fantastic kitchen

EMR Response

Thank you for your review of Lotus Waterfront Retreat. Agreed, the kitchen is certainly fantastic, as is the rest of the property. We hope you will visit us again in the future!


Lotus Waterfront Retreat

Stayed Sep. 2015
Colleen A.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Excellent

The house was perfectly located for us since we have done the downtown scene for years and were looking for something quieter. The house was fun and cheerful, well equipped for cooking and easy clean up with 2 dishwashers! Much appreciated.

EMR Response

Thank you for your kind review of Lotus Waterfront Retreat. We are happy that you enjoyed your stay. We look forward to having you stay with us again in the future!


Perfect family reunion location

Stayed Nov. 2015
Patricia Wright J.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Very Good

Location Excellent

Property condition Very Good

The Lotus Waterfront retreat is a lovely home in a central location. We had up to 12 family members coming and going throughout our 5-day stay and it was wonderful to be able to visit with them all in this relaxed setting. A special bonus was the music room where we enjoyed the piano, guitar, and a fiddle we'd also brought along. The kitchen was well-supplied although we could have used more casual glassware. The beds were comfortable and the home was reasonably clean. We had some issues with the plumbing, such as running toilets, spotty hot water, and loose faucet handles. These were minor inconveniences however, and overall we had a great stay.

EMR Response

Thank you for your review of Lotus Waterfront Retreat. We will look into the issues with plumbing. The music room is certainly a great addition to this property. We are happy that this property was a good fit with your family. We look forward to having you stay with us again in the future!


Wow weather stay

Stayed Sep. 2016
Guest chose to review anonymously

Overall satisfaction: Excellent

Services from rental manager: Average

Cleanliness Average

Location Excellent

Property condition Average

The location is excellent, the house was very comfortable, great kitchen and great room. Our greeter from the rental agency wasn't well informed and was anxious to get out of there, we asked for action on a number of items and she did not follow up. The agency eventually did. Overall it was an ideal house and location.

EMR Response

Thank you very much for your kind review of the Lotus Waterfront Retreat. We are happy to know you enjoyed your stay . We hope to see you again in the future.


Unsurpassed

Stayed Mar. 2016
Thomas L.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Very Good

Had a wonderful 5 day stay at Lotus House. It exceeded our expectations and requirements in every way. Hope to return someday!

EMR Response

Thank you for your kind review of Lotus Waterfront Retreat. We hope to see you again in the future!


Fantastic vacation in Victoria

Stayed Jun. 2016
Srini S.

Overall satisfaction: Excellent

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Excellent

Great time for two families in this wonderful home with great kitchen and backyard. Property manager was extremely prompt and accommodating - overall great experience.

EMR Response

Thank you for your kind review of the Lotus Waterfront Retreat. We are very happy to know you enjoyed your stay. We hope to see you again in the future.


Very nice home in an excellent location

Stayed Sep. 2017
Donald C.

Overall satisfaction: Very Good

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Very Good

This home is in a great location for touring Victoria and Vancouver Island particularly if you have a large group. We had 8 adults and we were very comfortable in this home. The kitchen is very well appointed. Be aware that the bathroom situation is 2 full baths and 2 half baths, meaning only 2 showers in the home. That was not a major problem even though we had 8 adults, I just did not realize that was the situation when I saw 4 bathrooms and didn't fully read the finer print. We had a small problem with the large tv but got it working after some troubleshooting there was a broken hdmi cable. The outdoor areas ar very nice and if you have a boat you can dock in your backyard. Just a series of steps up to the home. I would definitely return here with a large group.

Lotus Waterfront Retreat

Stayed Sep. 2017
Sharon S.

Overall satisfaction: Very Good

Services from rental manager: Very Good

Cleanliness Excellent

Location Very Good

Property condition Excellent

Our stay was lovely. Perfect location and well kept.

EMR Response

thank you for your review of Lotus waterfront retreat. We are happy to hear you enjoyed your stay. We look forward to having you stay with us again in the future!


Mom's 90th Birthday

Stayed Nov. 2015
John K.

Overall satisfaction: Very Good

Services from rental manager: Excellent

Cleanliness Very Good

Location Excellent

Property condition Average

Overall the house was as was great for Mom's 90th birthday weekend with lots of room for a large gathering and everyone was happy.There were lots of little details that needed attention that should have been done before we arrived such as gutters that overflowed when it was raining so we could not have the doors open because of the noise,problems with the main toilet flapper,main shower valve handle coming out of the wall,main fridge problem with no ice maker working and most importantly the fireplace not working in the master bedroom for the guest of honour.Also the hot tub cover was saturated and very heavy to open.Being a former hotel manager this all points to a lack of up keep and just takes the WOW factor down a few notches.All this being said we could overlook all the above and had a good time.

EMR Response

Thank you for your review of Lotius Waterfront Retreat. If you discover deficiencies during your stay, please let us know when you are there, so that we can take care of them right away. We have made note of these and will have all the issues looked at. We are glad that you had a good stay otherwise and Happy Birthday - 90 to your mom. What an accomplishment! We look forward to seeing you again in the future!


Spring Getaway

Stayed Jun. 2015
Samantha G.

Overall satisfaction: Very Good

Services from rental manager: Average

Cleanliness Excellent

Location Excellent

Property condition Average

Perfect location on the water with access to the Galloping Goose trail network. The house is beautiful with ample space to relax outside. Too bad the hot tub was not functioning for our stay.

Thanks for having us! We would certainly reccommmend this property to others.

EMR Response

Thank you for your review. It is unfortunate the hot tub was not working during your stay. This property is booked back to back and the hot tub is being used frequently. It has now been repaired. The property is a great place to relax and enjoy your morning coffee. We are glad you enjoyed your stay, and we look forward to seeing you again.


A lovely weekend

Stayed Sep. 2015
Guest chose to review anonymously

Overall satisfaction: Very Good

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Very Good

Our family thoroughly enjoyed our stay in this deluxe home on the water. The accommodation was comfortable and large enough to host 16 for dinner. We would definitely choose this rental another time if staying in Victoria. My only suggestion would be to upgrade the three main floor bedrooms to the same quality as the master suite.

EMR Response

Thank you for your kind review of Lotus Waterfront Retreat. It sounds like this property was ideal for your family. We have made note regarding the upgrades. We look forward to having you stay with us again in the future!


wedding

Stayed Apr. 2016
Frank P.

Overall satisfaction: Very Good

Services from rental manager: Very Good

Cleanliness Very Good

Location Excellent

Property condition Average

Great location and good house. It was short on basic supplies of dish soap, dish washer soap, toilet paper and laundry soap. Yes we understand to replenish but for 30 bucks of materials under from a 3600.0 rental it is more a inconvenience then cost. The hot tub turned out to be disgusting with lots of hair floating in it, water way off and needed shocking to clear up the water. I cleaned the hot tub filter 2 x and the pool guy also gave it a clean. So it was much better after a day.
Great place and would recommend it to any large family group.

EMR Response

Thank you for your kind review of the Lotus Waterfront Retreat in Victoria. We are happy you enjoyed your stay. We do make it clear we do not provide laundry soap because it is a matter for personal preference and for allergy reasons. We do put out enough liquid hand soap, toilet paper, dishwasher soap for each guest weekly stay. However, we will check into this for you. We are not sure why the hot tub had an issue during your stay as it is treated before every guest arrival. We certainly did not want that to happened during your stay and wish it didn't. We look forward to having you stay with us again in the future.


Great Place!

Stayed Oct. 2016
Brett A.

Overall satisfaction: Very Good

Services from rental manager: Very Good

Cleanliness Excellent

Location Very Good

Property condition Very Good

The place was beautiful, awesome location, lots of room and was very clean. However, there was no dish washing detergent for the dishwasher. Also, the water level in the hot tub was very low. There was about 10 or so lights burnt out and the drains all have to be cleaned out as it took forever for the water to drain in all the sinks. However, I would definitely recommend this place to other people!

EMR Response

Thank you for your review of Lotus Waterfront Retreat. Apologies for the lack of water in the hot tub. Light bulbs and the sink issues are being taken care of. We hope to see you again in the future.


Outside of Victoria but not in the country

Stayed Aug. 2016
Crissy F.

Overall satisfaction: Very Good

Services from rental manager: Very Good

Cleanliness Average

Location Average

Property condition Average

Overall, it is a lovely house and good for a large party. The location is not in Victoria nor is it in the country. So if you're looking to walk to shops, this may not be the spot for you. That said, it is a short drive to many of the highlights and necessities. A little more attention to the external grounds wouldn't hurt, particularly the dock and furniture/amenities. The table and chairs were quite rusted and the ladder on the dock is broken which we realized after we jumped into the Gorge. Luckily we are crafty and figured out how to get out of the water. All in all we enjoyed our stay.

EMR Response

Thank you very much for your kind review of the Lotus Waterfront Retreat. We are happy to know you enjoyed your stay. A new dock as been added in the Spring of 2017. We hope to see you again in the future.


Boxing Day Family Vacation

Stayed Dec. 2015
Guest chose to review anonymously

Overall satisfaction: Very Good

Services from rental manager: Excellent

Cleanliness Excellent

Location Excellent

Property condition Very Good

The house was great. The kitchen is amazing and so is the master suite. Our family of six was quite comfortable.

EMR Response

Thank you for your kind review of the Lotus Waterfront Retreat in Victoria. We are happy you enjoyed your stay. We look froward to having you stay with us again in the future.


Victoria is beautiful!

Stayed Jun. 2017
Denise T.

Overall satisfaction: Average

Services from rental manager: Very Good

Cleanliness Very Good

Location Excellent

Property condition Poor

The house sits on a beautiful just needs some maintenance and it would be a very nice vacation rental. The hot tub, which we were told was going to be available to us, was not working - and apparently had not been working for a while. The heater on the upstairs patio apparently has not been working for a while...The dishwasher did not work correctly.... The disposal was broken.... The two downstairs bedrooms have no curtains or shades for helping with the sun going down late and coming up early. Since there are no blinds or curtains in the Master Bedroom or Master Bathroom there is no privacy in either location.... If anyone wakes up early the squeaky floors will more assuredly wake those in the downstairs bedrooms... We will be returning to Victoria, we will unfortunately be looking for another home to stay in.

Victoria Retreat

Stayed Aug. 2017
Gary F.

Overall satisfaction: Average

Services from rental manager: Very Good

Cleanliness Very Good

Location Excellent

Property condition Below Average

While the location and public spaces were wonderful, we were disappointed in some aspects of the house. The house is not well suited for rental by multiple couples. At reservation time we made it clear to the EMR representative that we would be four couples renting the house together. Perhaps she did not know that this house might not be satisfactory for that kind of group.

At the time we rented, the VRBO website said there were 5 bedrooms with 4 bathrooms. We were surprised to find that 2 of the bathrooms were actually powder rooms and only one bathroom was attached to a bedroom.

We also found the pair of kid's beds in one of the bedrooms to be totally inadequate for adults to sleep in. We ended up having one couple sleeping on couches each night. In general, none of the mattresses were very comfortable and we suggest the owner should strongly consider upgrading them to hotel quality mattresses.

The EMR representatives we dealt with were very helpful and we appreciated our interactions with them during the rental period. Check-in and check-out processes were very smooth. They have a good team.

Unfortunately, overall we felt we were misled by the VRBO listing and paid hotel type prices for a disappointing and misleading house set-up.

Pretty View, well decorated house

Stayed May. 2017
Dwight Diver J.

Overall satisfaction: Average

Services from rental manager: Very Good

Cleanliness Average

Location Very Good

Property condition Average

House is well decorated, with wood floors throughout some a lot squeaky. Kitchen is fairly well equipped and most of the appliances were good except the dishwasher which is in bad disrepair, the soap dispenser did not work was stated in book, found 4 or 5 parts for the dishwasher in a drawer and most of the bottom rack was useless. The number of bathrooms is not as advertised, definition of a bathroom in the dictionary is a room containing a bathtub or shower and usually a sink and toilet. This is a two bathroom house and has to 1/2 baths toilet and sink only. Information in the booklet said trash pick would be in July I hope that is not true. The television did not work on arrival, we called and they said they would send the cable guy on Saturday and have someone to let him in and that did not happen so I had to stay, and let him in to the house, while our party toured cable guy said it was hooked wrong, you said it needed a new box. It is advertised as having a hot tub, it does, but does not work! Patios had not been swept. I would not have rented this house. House had some positives, location and view were very good, but just not quite as advertised had I known about the bathroom situation.

Lotus house Victoria

Stayed Aug. 2016
Christine & Barry C.

Overall satisfaction: Average

Services from rental manager: Excellent

Cleanliness Below Average

Location Excellent

Property condition Average

We really enjoyed the service that we received from our greeter she was very accommodating. We felt that the house was only a little bit clean. Under the couches and under cushions there a lot of crumbs and things like that. It was well accommodated for the kitchen . The bedrooms and the linen were clean. The one main concern that we had with the facilities was that it was the waterfront house and it was very difficult to use the waterfront because the ladder to access the water was broken. Also the deck with the basketball court, was not clean when the table looked like it hadn't been cleaned in a very long time. We love the house it was perfect for our large group.

EMR Response

Thank you for your review of Louts Waterfront Retreat. We apologize for the lack of clean. If you had called the office right away, we would have sent our cleaning crew down to take care of the deficiencies and made the clean more to your liking. We will pass along the issue of the broken ladder to the homeowners. We hope to see you again in the future.


A few issues

Stayed Aug. 2015
Guest chose to review anonymously

Overall satisfaction: Average

Services from rental manager: Below Average

Cleanliness Average

Location Very Good

Property condition Average

Our first experience with EMR, the process up until we arrived was great. The greeter didn't know the house particulars. Needed to see the email from EMR about a pack& play aggressive. Assured us we would get a call during the week from EMR to finalize check out time, no call so imagine our surprise when we got back to house & cleaners in before 0900. Issues with cleanliness discarded pistachio,s on deck, cobwebs in great room, food in freezer. Hot tub not cleaned or serviced NO chemical in hot tub. Great view from windows but no coverings so gets very hot & privacy issue. Really lovely location, great room & kitchen was so functional, BBQ awkward spot. A really hot week in Victoria so fans available in house would be appreciated. I phoned EMR August 4 spoke with Carrie who told me she would get back to me no response yet. Recommend house but be aware...

EMR Response

Thank you very much for your review of the Lotus Waterfront Retreat. We are happy to know you enjoyed your stay. We are not happy to see your stay was not the best. Our cleaners do not enter a property until 1100 am check out time unless otherwise directed by the guest letting us know they are leaving early. Apparently someone from your party let our company know you were leaving at 900 AM. Sorry for that. We hope to see you again in the future.


Very poor description of a rather tired property

Stayed Aug. 2017
Colin E D.

Overall satisfaction: Below Average

Services from rental manager: Very Good

Cleanliness Poor

Location Excellent

Property condition Poor

Already sent you a review - waiting for a reply.
Not too impressed with your admin!!!

EMR Response

Thank you for your review - we have set up a time with the guest to discuss their concerns. With them living overseas the time difference has been a bit of a challenge.


Lotus House Victoria

Stayed Oct. 2017
Guest chose to review anonymously

Overall satisfaction: Poor

Services from rental manager: Poor

Cleanliness Poor

Location Average

Property condition Poor

It is with regret that we review this property very poorly. While EMR staff made efforts to rectify the situation the owners treated this situation very poorly and EMR did little to acknowledge that this was our VACATION! Send a bottle of wine, or a box of chocolates or something to apologize for the mishaps - NOTHING. Our four day vacation was dealing with workers around the house, hot tub repairman coming and going and the doorbell going at 10pm at which our child was woken up by. No regard that this was our vacation. We arrived with no heat in the house. The heating panel board was actually fried. No ones fault - however, given our stay was during the fall when your heat would be on you would think that you would check the house a day or two before to ensure all is working. NO HEAT - it was freezing. EMR brought over two mini heaters, great if it was a 200sq ft apt... not sufficient to heat this house. Fireplaces also did not work, no water in the hot tub despite specifically asking prior to arrival if the hot tub was in working order and being told yes. I also should point out the greeter was fairly useless. Did not know how to operate the heating system, the tv, etc. If you are going to greet guests you should know the property inside and out. This was not the case and a waste of time. Even after being back home and emailing back and forth with EMR - it was quite disappointing to say the least that there was never a note of apology or understanding. I recognize the majority of this was out of anyone's control but an acknowledgement can go a long way. Knowing it was a 70th birthday getaway - send along a card and perhaps a gift card saying sorry AND thanks for your patience. Because PATIENT we certainly were! Sure hope you take some pointers on how to treat guests in the future.

PROPERTY DETAILS kitchen utensils were old and dated, beds not very comfortable and no blinds in the basement for bedroom and bathroom. Not bang for your buck

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